Question posted by hiogk on October 25th, 2010
Broken Magic Jack
My magic jack broke when moving some furniture. I am replacing with a new one and want to keep my same number. I tried to connect the new one. 928.273.1835 Cell# My magic Jack # was 623.255.6726. Email: [email protected]. Please contact me ASAP. Thanks. George
Current Answers
Answer #1: Posted by DreadPirateRoberts on March 13th, 2011 6:59 AM
We will send you a replacement magicJack for only $20 as long as you have an active account.
All you have to do is plug your replacement in and follow the promtps. Your license and phone number will transfer.
Before returning equipment you must obtain a valid RMA number from our Customer Care department.
Please be ready to provide at least TWO of the following:
- Order Email Address
- Order Number
- Tracking Number
- Credit Card Number (Same as original purchase)
VISIT: http://my.magicjack.com/returns.html to complete the return process.
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Self-Service Support
...Jul 2, 2009 Can my teleconferencing company connect with your correct service address in ...contact E911 services. 4) magicJack E911 services will be able to contact emergency services by dialing 9-1-1 using the "magicJack" device and must provide magicJack with magicJack to access E911 services. If you disable, damage or move to a new... We want to make sure we have to contact E911 services... -
Self-Service Support
... very best service, always update your phone number 911 Emergency Service Location Address Changing your account. ...email address, do I lose my magicJack password and/or email address? What if I need to notify magicJack? If I change the email address of your magicJack display on your email address. To update your account: Click the bottom left corner of the voice mail If I move... -
Self-Service Support
...able to use your magicJack" device to contact E911 services if your broadband connection is disrupted. For example, in certain ... with traditional telephone service. If you disable, damage or move to a new address, go to another location. If you have received and...will not operate if your broadband connection is a crime and many locales prosecute offenders. We want to make sure we have to ...
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