How Do I Get It To Work?

My MagicJack does not work, when i plug it in nothing pops up, only a tone comes out of the speeker, like it is hooked up as a mp3 or something, i have no idea what is wrong with it, i used to work but then i up graded to windos 7, now it no longer works. How do i get it to work properly?

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Answer #1: Posted by DreadPirateRoberts on April 30th, 2011 10:38 AM

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DreadPirateRoberts

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November 19th, 2010

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Does your magicJack softphone read "Ready to Call"?

If YES:

On your magicJack softphone:
Click "Menu"
Select "Volume/Headset Control"
Choose and "Check Off" Your Device:

"Telephone" OR "Headset/Other"

If that does not work:

Unplug your telephone from your magicJack BUT leave your magicJack connected to the computer.
Place a test call using the magicJack softphone.
If the call goes through, please try using a different phone with your magicJack.

If your magicJack softphone does not read "Ready to Call" please contact our online live chat.

http://www.magicjack.com/techchat/

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