Question posted by Anonymous-57403 on April 22nd, 2012

I Want To Change My Magic Jack Account To Magic Jack Plus. I Paid 5 Years In Ad

advance on 1/19/2011. I would like to convert this to my Magic Plus, but I need to change my name from Joyce Pace to Joyce Upchurch.  I am happy to keep my same phone no., 270)777-2784.  How can I do this?

Current Answers

Answer #1: Posted by Odin on April 23rd, 2012 6:32 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,680
1,110
points
Unless you have a special offer from them, magicJack will not credit you with payments for your old magicJack toward magicJack Plus. Sorry.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Self-Service Support
    ... years of paid service? How do I renew in my account? OR Click here  and log into your magicJack softphone, where it reads "Click Here To Order or my.magicJack" to purchase additional years. How many years of service show in advance for current information. Are there any other charges besides the annual service fee? Adding additional years...
  • Self-Service Support
    ... advance for additional discounts of three or five years of $19.95 USD per year. How many years of service. Are there any other charges besides the annual service fee? You are currently guaranteed the low price of prepaid service. Will I get with the 5 Year Platinum Preferred Plan? Or Click here  and log into your account...
  • Self-Service Support
    ... I be charged for more than one year? Adding additional years of service How can I purchase an additional year of service show in advance for the Gold/Platinum Preferred Plan? Can I save money if I renew in my account? The 5 Year Platinum Preferred Plan will my next year of service cost? Why doesn't my additional year of service? Will I receive a monthly...

Similar Questions

Its Magic Jack Plus Needs Hooked Up And Activated Because It Will Not Do It
It needs application of my old number or else a new number and activate it my old number was 717-889...
(Posted by betterliving 11 years ago)
Need To Return My Magic Jack Plus. Need Info
(Posted by jjalcantar48 12 years ago)
Setting Up Magic Jack Plus...need Help
if I want to go through my router, do I still have to plug in to an electrical outlet?
(Posted by Anonymous-45139 12 years ago)
Ask a New Question
Use the box below to post a new question about MagicJack.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

MagicJack Reviews

View thousands of MagicJack user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete MagicJack customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed MagicJack customer service rankings, employee comments and much more from our sister site.