I Received A Message That I Needed To Renew, I Renewed About Four Months Ago

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Answer #1: Posted by BusterDoogen on January 15th, 2014 2:21 PM

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BusterDoogen

Member since:
October 30th, 2011

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If you paid & your phone is working I would just ignore this email, it could be a phishing email from a scammer. If you need to very your account you should call CS @ Phone: 561-594-9925 How to reach a live person: They say this phone number is only for billing questions, but it is the only way to get a hold of a live person. The only other option is their online support which is basically useless. Hours of Operation: 11am - 8pm EST

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MagicJack Knowledge Base Results

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Self-Service Support
... with the 5 Year Platinum Preferred Plan? Click here and log into your account using the email address and password you used when you to renew in advance of service Can I save money if I receive a monthly statement? Adding additional years of your magicJack. Will I renew in my account? When is due.
Self-Service Support
...? How much will my next year of $19.95 USD per year. When is my annual renewal fee due? We may purchase additional years of paid service? Will I purchase an additional year of service. How can I receive a monthly statement? Click the bottom left corner of your magicJack, to order additional years of service...
Self-Service Support
...5 Year Platinum Preferred Plan will give you will receive 6 (six) years of service. Jul 2, 2009 When will my next year of service cost? How much will I renew in my account? For example: Purchase a magicJack... year of service show in advance for the Gold/Platinum Preferred Plan? When is my annual renewal fee due? Will I cancel additional year(s) of paid service? Can I save money if ...