Since I've Paid For Service I Haven't Heard A Word About My Order Sent In Last

.please call me..will await your call.thank you Mrs.himes .

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Answer #1: Posted by Odin on February 5th, 2014 9:17 AM

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Odin

Member since:
April 10th, 2010

Points: 41,236,670

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You seem to think we're magicJack. We're not.

Yours is unfortunately representative of a great many complaints about magicJack, which could be charitably characterized as administratively challenged.

magicJack's customer support is for the most part magically lacking. The phone number of 561-594-9925 is for billing matters only, and seeking either that phone help or chat help (at www.magicjack.com/techchat) may prove a waste of your time. You may write magicJack at [email protected], or:

c/o Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

You can dispute any payment with your bank or complain to the Florida Attorney General at 850-414-3990, and the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399. If it's within 30 days, you can return the product using the instructions at: http://my.magicjack.com/returns.html

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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