Question posted by wottonrealestate on August 20th, 2010
My Contact List Is Empty And I Cannot Recover The Telephone Numbers
My contact list has dissapeared and it is empty. What can I do to recover. Is it possible that it is saved in the computer and I can recover it? Many thanks for your reply. Jorge
Requests for more information
Request from malibu8987 on August 20th, 2010 6:52 AM
The same thing just happened to me yesterday....and again today, after having reloaded my list!! I've had magicJack for over a year now and my contact list inexplicably being obliterated has never happened before! This problem is the PITS and I'd sure like an explanation or solution.
Have you been able to restore now your contact list? I cannor get in touch with the customer service. Kindly let me know if you solve the problem, since every time I restart the computer the list is again empty even if I have made some calls. Many thanks for your comments
The same thing just happened to me yesterday....and again today, after having reloaded my list!! I've had magicJack for over a year now and my contact list inexplicably being obliterated has never happened before! This problem is the PITS and I'd sure like an explanation or solution.
Responses to this request
Response submitted August 24th, 2010 6:23 AMHave you been able to restore now your contact list? I cannor get in touch with the customer service. Kindly let me know if you solve the problem, since every time I restart the computer the list is again empty even if I have made some calls. Many thanks for your comments
Current Answers
Answer #1: Posted by meayrs on August 23rd, 2010 11:24 AM
MagicJack released an update that apparently erased many contact lists:
http://www.magicjack.com/5/customercare.asp
"We are pleased to announce that magicJack customers have now received our latest magicJack upgrade. This upgrade includes the following benefits:
- Less bugs
- Superior call quality
- Works on Windows and Mac
- Easy to use
- and much more
Answer #3: Posted by deenramas on August 27th, 2010 12:28 AM
I had the same problem after the recent Upgrade. It will say: Contacts list Empty. And I can't make or receive calls. I went Online with a MagicJack agent few times to no avail. Then i disable my AntiVirus and Firewall and it was solved. I instantly Enable my Firewall and AntiVirus and that was it. My MagicJack still works. MagicJack representatives are very patient. They never give you up. They will try until they get you back going!
MagicJack Knowledge Base Results
We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!-
Self-Service Support
... Caller ID is not working? What number or name will people see your magicJack telephone line will see on their Caller ID . Can I have Caller ID with magicJack? Will my magicJack telephone number be listed in directory assistance? Features People receiving a call from me? Will my magicJack telephone number be listed in the telephone directory? Can I block telemarketer calls... -
Self-Service Support
...? IMPORTANT ENHANCED 911 DISCLOSURE FOR magicJack CUSTOMERS. How do I edit a contact in the telephone directory? Will my magicJack telephone number be listed in my contact list? Are there any Bluetooth accessories available for magicJack? Will my magicJack telephone number be listed in your contact list: Right click the contact you wish to edit and select "Edit" Jul 21, 2009 Is... -
Self-Service Support
... my magicJack and/or see the on screen display? Will my magicJack telephone number be listed in the telephone directory? Will my magicJack telephone number be listed in directory assistance? How can 't I backup my magicJack Contacts list in before reformatting Please follow the steps below to backup your Contact list in magicJack: Go to "Start" Go to "My Computer" In the...
Similar Questions
Telephone Numbers
where do i find a list of telephone numbers to choose from
where do i find a list of telephone numbers to choose from
(Posted by Anonymous-73579 11 years ago)
How Do I Keep My Old Telephone Number
HOW DO I PORT MY OLD TELEPHONE NUMBER
HOW DO I PORT MY OLD TELEPHONE NUMBER
(Posted by kevingasaway2010 12 years ago)
Ca I Used My Old Telephone Number As My Regular Telephone Number For The Majic J
Just bought a magic jack plus. Can I used my old telephone number as my new majic jack number that I...
Just bought a magic jack plus. Can I used my old telephone number as my new majic jack number that I...
(Posted by yonban63 12 years ago)
What Is Their Live Telephone Number?
I have tried repeatedly to contact Majic Jack customer support. Online reps disconnect you after hou...
I have tried repeatedly to contact Majic Jack customer support. Online reps disconnect you after hou...
(Posted by gmgg57 12 years ago)
Can I Get A Telephone Number Fro Hong Kong? Not Usa Number?
(Posted by rlujan 14 years ago)