Question posted by wonder9847 on October 27th, 2011
How Long Does It Take Magicjack To Send Email Concerning Your Purchase
The credit card was hit within an hour to deduct the billed amount but have not yet received an email notifying of purchase or any other kind of information about way to cancel order immediately.
Current Answers
Answer #1: Posted by Odin on October 27th, 2011 1:15 PM
Once your credit card has been billed you can't cancel the order. You can however return the device for a refund, as follows:
You must return your magicJack(s) within 30 days with the RMA email or RMA Bar Code enclosed
- Before returning equipment you must obtain a valid RMA number by visiting: http://my.magicjack.com/returns.html
- All returned equipment must be in the original packaging with the UPC or bar code intact.
- All components must be included.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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