Question posted by wonder9847 on October 27th, 2011

How Long Does It Take Magicjack To Send Email Concerning Your Purchase

The credit card was hit within an hour to deduct the billed amount but have not yet received an email notifying of purchase or any other kind of information about way to cancel order immediately.

Current Answers

Answer #1: Posted by Odin on October 27th, 2011 1:15 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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Once your credit card has been billed you can't cancel the order. You can however return the device for a refund, as follows:

You must return your magicJack(s) within 30 days with the RMA email or RMA Bar Code enclosed

  • Before returning equipment you must obtain a valid RMA number by visiting: http://my.magicjack.com/returns.html
  • All returned equipment must be in the original packaging with the UPC or bar code intact.
  • All components must be included.
Your method of payment will be credited within two weeks from date of return. The credit may not show up on your physical printed statement from your bank for up to two billing cycles.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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