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Lexmark Optra E310 Support Question

Lexmark Optra E310 Support Question

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Question posted by c20995 on April 3rd, 2013

Paper Will Not Feed.

printer makes whine noise. I hear rollers moving but nothing happens. Jam light pops on. sometimes it will load one sheet if I push down on the paper at time of printing. How do I fix?

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Related Lexmark Optra E310 Manual Pages

User's Guide - Page 3

...'s in the box 1 Installing the print cartridge 2 Connecting the printer to your computer 4 Loading paper 9 Printing a test page 11 Attaching a new operator panel overlay 12 Installing memory 13 3 Printer drivers 19 Printer drivers 19 MarkVision 21 4 Paper handling 23 Paper types and sizes 24 Loading paper, other media in the automatic feeder 28 Loading paper, other media in the manual...
User's Guide - Page 5

.... About your suggestions. We'd like to hear your printer The Optra E310 printer combines the quality of this book for information on: • installing printer memory options • installing printer drivers • loading paper • solving printing problems • understanding the operator panel light sequences • maintaining your printer We'd like to keep you have any...
User's Guide - Page 19

..., which holds 1 sheet at the back of the printer. • If you are connected to a PC, make sure you want to use this printer as your default printer, select Set Default Printer from the automatic paper feeder, extend the paper support. 2 Before loading paper, flex the sheets back and forth to the USB port, but the printer will not print. A Printing menu appears. 13...
User's Guide - Page 37

... for laser printers. Transparencies must be able to withstand temperatures of the page pointing down . We recommend Lexmark Laser Printer Transparencies: for A4 size transparencies, part number 12A5010. Transparencies If you . Envelopes For occasional envelope printing, feed envelopes one at a time from the manual feeder, or load up to 10 envelopes in the automatic paper feeder...
User's Guide - Page 39

... not use paper labels designed for laser printers. • Load envelopes vertically, flap side down so the stamp area is in the manual paper feeder. Card Stock For occasional printing on the sheets. Use card stock with a pressure of 25 psi that have exposed adhesive on index Bristol or tag card stock, feed 1 card at a time from the manual...
User's Guide - Page 43

... start printing. 5 When the Load Paper light blinks and the Press Button light comes on, place another sheet/other media in the top left corner • card stock, insert one card vertically 3 Slide the paper guides flush against the edges of the media. 4 Briefly (approximately one second) push Press Button to feed paper or special media, one at a time, into your printer...
User's Guide - Page 46

...you are using recommended paper/other media (see "Paper types and sizes" on page 24). • Make sure the envelopes are loaded in the center of paper. Envelopes designed for laser printers produce better results. 34 Chapter 3: Paper handling What to feed correctly. Paper skews or buckles. Troubleshooting Tips Problem: Paper sticks together/printer feeds multiple sheets of the feeder...
User's Guide - Page 56

... feed properly from the automatic paper feeder. • Load media into the manual feeder and push the operator panel button to resume printing or • reset the printer by pushing the operator panel button with a long button press. 44 Chapter 4: Troubleshooting If your printer lights look like this: Then your printer: is out of the printer, into the automatic paper feeder and push...
User's Guide - Page 68

a The printer feeds one sheet of plain paper through the paper path to remove any toner that may have accumulated. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the output bin, the printer returns to the Ready state. 8 If necessary, repeat this process two or three times until all of the excess toner is...
User's Guide - Page 69

... is black. When you evaluate print quality. The operator panel Paper Jam light is on page 35. a Three pages print out to help isolate print quality problems, like streaking, select the Print Quality Test Pages setting. 1 Turn off the printer. 2 Open the top cover. 3 Turn the printer back on. 4 Load paper into the output bin, the printer returns to the Ready state...
User's Guide - Page 97

... EPA ENERGY STAR Computers program is subject to radio communications. Acoustics 1-Meter Average Sound Pressure, dBa Printing 47 dBa Idling 30 dBa Without a network adapter installed Federal Communications Commission (FCC) compliance information statement The Optra E laser printer, type 855, has been tested and found to comply with computer manufacturers to promote the introduction of...
User's Guide - Page 103

...exit face down and collated. output bin. Printed page orientation in printer memory. Glossary X-3 manual feed. media. menu. Any paper exit area. A printer utility that exits the printer first. O operating system. Background text or graphics intended to appear the same in one sheet of data between the computer and the printer. A bidirectional interface for displaying, altering or...
User's Guide - Page 104

... that provides information on your computer used to create the printed page. setup utility. Any program loaded on the state of dots per inch (dpi). A parallel printer protocol where the printer receives information sent from printer menus or software applications that adheres to the paper or other media to perform a specific task, such as outlines so...
User's Guide - Page 105

...acoustics 79 attaching an overlay 12 B Busy light 39 C cable parallel 4 USB 6 cartridge. See print cartridge clearing paper jams 32 Complex Page 48 configuration mode menu ...Index connecting the printer using a parallel interface cable 4 using a USB cable 6 CRLF/LFCR 66 E electronic emissions notices 79 energy conservation 79 Energy Star 79 engine clean cycle 56 envelopes feeding problems 34 types...
User's Guide - Page 106

... 40 installing 17 flash memory card option 17 print cartridge 2 printer drivers 19 printer memory card option 16 Insufficient Defrag Memory 52 J jams 32 L label types 27 language, changing operator panel display 12 laser notices 80 lights. See indictator lights Load Paper light 44 loading card stock 27, 31 loading envelopes 29, 31 loading labels 27 loading paper 31 X-6 Index A4 29 A5 29 B5...
User's Guide - Page 108

printing problems 9, 12, 34, 36, 59 reset user defaults 55 restore factory defaults 59 types envelopes 25 labels 27 paper 24 transparency 25 U unpacking the printer 1 USB 6, 69, 70, 71 W Waiting light 40 X-8 Index
Technical Reference - Page 233

... laser printer drivers. If Screening is set to None or IET, the values for all models except the Optra C710, Optra M410, Optra T family, and Optra W810. PictureGrade is true for ImageEnhancement affect Screening in a setpagedevice call. This is an integer that provides compatibility with Screening. PrintDarkness specifies the value of Screening by the interpreter for print...
Technical Reference - Page 416

...print mode 2-52 palette control 2-52 palette ID 2-52 push/pop...feed 2-42 horizontal (columns) 2-41 horizontal (decipoints) 2-41 horizontal (PCL units) 2-41 line termination 2-42 push/pop... cursor position 2-42 vertical (decipoints) 2-42 vertical (PCL units) 2-42 vertical (rows) 2-42 font creation character code 2-46 font control 2-46 font descriptor 2-46 font ID 2-46 load...transparent print data...
Technical Reference - Page 424

... software application 2-2 switching 5-1 printer specifications airflow requirement 7-1 altitude 7-7 atmospheric pressure 7-8 clearance requirements 7-5 dimensions 7-4 electrical 7-2 environmental conditions 7-6 flash memory and disk retrieval speeds 6-13 interfaces 8-1 noise emission levels 7-1 power requirements 7-3 size 7-4 time to power on to Ready state 7-8 time to print first page 7-8 weight...
Service Manual - Page 28

..."Paper Feed Service Check" on page 2-13. 2-6 Service Manual Close the top cover. User Error Message Paper Jam Load Manual Paper/ Envelope Load Paper/Load Envelope Top Cover Open LED Status Paper Jam on solid Load Paper blinks and Press Button on solid Load Paper on solid and Press Button on solid Error on solid or blinking until the printer is still present, go to resume printing...

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