Lexmark E360d Support Question
Lexmark E360d Support Question
Find answers below for this question about Lexmark E360d.Need a Lexmark E360d manual? We have 5 online manuals for this item!
Question posted by degrofd on March 14th, 2013
Where Do I Find The Pc Kit. Have Message Error To Replace Pc Kit?
just moved this printer to new location. it works fine, but
there is an error message stating replace PC Kit?
what does this mean?
Current Answers
Related Lexmark E360d Manual Pages
Clearing Jams Guide - Page 2
...• Open the front door, and then remove the photoconductor kit. Open the front door, and then remove the photoconductor kit. Try one or more of the printer, and remove any jammed sheets.
3 If you see it ... Jam message numbers and how to the jam, open the front door, and then open the rear door. Open the front door, and then open the rear door. Remove the jam from the printer.
2...
Troubleshooting Guide - Page 6
... recommended by the printer manufacturer.
To reduce the risk of the following :
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge. Skewed print CHECK THE PAPER GUIDES
Move the guides in the... IN THE PAPER PATH
Contact Customer Support.
Try one or more of the printer might be caught between the photoconductor kit and the fuser. Try one or more of the following :
6
THE ...
Troubleshooting Guide - Page 7
...
TONER Replace the used toner cartridge with a new one or more of the following :
CHECK THE NETWORK CONNECTIONS
Make sure the printer and ... then reinstall it. Try one or more of the photoconductor kit. Embedded Web Server does not open
These are possible solutions.... Support, describe the problem you are experiencing, the message on transparencies or paper
These are possible solutions. For...
Quick Reference - Page 6
...the source containing
the paper you should immediately order a new photoconductor kit.
For Macintosh users
In Mac OS X: a Customize ...PC Kit life warning or 84 Replace PC Kit first appears, you loaded. If necessary, click the disclosure triangle to match the loaded paper. 3 Click OK. You can also see more options.
2 From the print options or Copies & Pages pop-up menu, choose Printer...
Service Manual - Page 17
General information
The Lexmark™ E360d and E360dn are monochrome laser printers designed for more information. After completing the repair, perform tests as needed...in this manual leads to determine the symptom and repair the failure. Use the error code charts, symptom index, and service checks to the correct field replaceable unit (FRU) or part.
4513-420, -430
1. This book contains ...
Service Manual - Page 34
... prevent a 38 Memory Full error. The printer is displayed. Warning: Do not turn the printer off while this message is processing data through the specified USB port.
The printer has received a page of the buffer. • Cancel the current job.
2-8 Lexmark™ E360d, E360dn The standard output bin is waiting for the message to print, but is...
Service Manual - Page 35
...and replace if necessary. Error
Description
Action
200.00 Paper jam around input sensor. First, remove the PC kit ...the printhead started to media prestaged in the printer and the driver.
200.03 The video ...errors that have occurred. 4513-420, -430
Cartridge error messages
Error 30 31 32
Description Invalid refill Missing or defective cartridge Unsupported print cartridge
Action Replace...
Service Manual - Page 36
... page 2-37. Remove the toner cartridge/PC kit, and inspect for any obstructions. Inspect the wear strips in the tray, and replace if they are worn.
200.23
Laser Servo never started due to start new image)
Verify that the media is loose, then replace it . 4513-420, -430
Error
Description
Action
200.13 The input sensor...
Service Manual - Page 37
...the wear
laser servo cleanup.... See "Rear exit guide assembly with paper dust. Replace the pick tires if necessary.
4513-420, -430
Error
Description
Action
200.28 First writing line of a page...05 Restart attempted after hitting the input sensor
Check the printhead. Also Remove the PC kit and paper or debris at the input sensor before interruption occurs.
See "Printhead ...
Service Manual - Page 38
...action, then replace the fuser. 4513-420, -430
Error
Description
Action
...than intended
Remove the toner cartridge/PC kit and check for obstructions in machine...page 4-48.
2-12 Lexmark™ E360d, E360dn Open the rear cover and look...replace the exit guide. If damage is slippage in the fuser, then replace the fuser.
The flag is located behind the fuser exit rollers, about mid printer...
Service Manual - Page 41
... service error
Fuser service errors 920.00 Under temperature during steady state control. 920.01 Fuser took longer than largest time in lookup table.
922.04 Hot roll timed out in an intermittent condition when the printer can be..., but took too long to heat up after transitioning to new
enhanced mode. Diagnostics information 2-15 Replace the fuser.
Replace the transfer roll.
Service Manual - Page 45
... board service check" on page 2-22.
961.xx RAM memory error: memory card in slot is bad
Replace the controller board. EEPROM retention error
Replace the controller board. specified device
981.xx
Engine protocol violation detected by the specified device
982.xx Communications error detected by the specified device
983.xx Invalid command received by...
Service Manual - Page 56
...PC roll not being properly charged. To print the print quality test pages:
1. Turn on page 2-34.
2-30 Lexmark™ E360d, E360dn e. Note: Refer to these problems.
3. Unplug the printer...print quality. c. The message CONFIG MENU displays. Press ...PC kit.
• If those fail, then replace the LVPS/HVPS, controller board, or the printhead in a 'dirty' print. A gap in printer service errors...
Service Manual - Page 57
...; Check continuity in the driver. FRU Toner cartridge (not a FRU) PC Kit (not a FRU)
LVPS/HVPS Controller board
Action
Check the toner darkness setting in the cable.
4513-420, -430
Black page
Note: Incorrect laser exposure or incorrect charging of service. Turn the printer on, and verify +24 V dc on pins 1, 3, 5, 13, and 15...
Service Manual - Page 58
...to make sure that the laser light path is being used . Replace the transfer roll assembly if the springs ....
Check the springs in the printer driver.
Make sure recommended media is low, then try a new one. Try a new PC Kit. Replace as necessary. See"LVPS/HVPS... or hand lotion. Variation in the printer driver.
2-32 Lexmark™ E360d, E360dn Place a sheet of damage, or fatigue....
Service Manual - Page 59
... LVPS/HVPS card
Action
Make sure the toner cartridge and PC Kit are installed correctly and that the laser beam is primarily due to contaminate the transfer roller. If all components appear free of spilled toner.
Replace the fuser as it feeds through the printer, especially in the order shown:
• Transfer roll • LVPS...
Service Manual - Page 60
... caused by the laser beam, which may be defective. Vertical or horizontal streaks appear on the page
Vertical streaks
Something could be partially blocked. Check the paper path around the fuser entry. With the printer off , clear the path or clean the lens.
Replace as needed. Replace the PC kit.
2-34 Lexmark™ E360d, E360dn
Try a different...
Service Manual - Page 63
... 3-16. While in PostScript 3 emulation, the printer is flushing data (an error message is displayed).
• Ensure correct printer driver is displayed. Action
Turn the printer off. Check the springs in at J100.
• If voltages or grounds are missing. Replace as necessary.
Place a sheet of the printer.
• The printer is waiting for signs of damage, or...
Service Manual - Page 67
... performed only after a new photoconductor unit has been ... page 3-14. The message Printing Quality Test Pages is...printer language is activated, the following settings are Deactivate (default) and Activate. The print quality test consists of printer errors...PC Cnt)
The reset photoconductor maintenance counter resets the photoconductor kit page counter and clears any warnings or ...
Service Manual - Page 78
...printer errors.
Automatic Darkness Adjustment (Auto Dark Adj)
This setting attempts to exit the EVENT LOG.
3-14 Lexmark™ E360d, E360dn
Select Display Log from the EVENT LOG menu. Pressing will display the sixth error as the PC kit... printing. Each time this test is running. This error was a 936 service error. No messages are stored in the event log as well as shown:
Event...
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