Lenovo V560 Support Question
Lenovo V560 Support Question
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Question posted by radJanKow on May 26th, 2014
Lenovo V560 Won't Boot Up
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Current Answers
Answer #1: Posted by freginold on July 31st, 2014 12:13 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,895
Member since:
December 20th, 2011 Points: 23,253,895
Often when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Lenovo V560 Manual Pages
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 3
... discs 23 Passwords 24 Power-on password 24 Supervisor password 24 Power management 25 Screen blank mode 25 Sleep (standby) mode 25 Hibernation mode 26
Lenovo V560/B560 27 Specifications 27 Status indicators 29 Fn key combinations 31 FRU replacement notices 32
Screw notices 32 Removing and replacing an FRU 33
1010...
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 4
iv Use this manual to troubleshoot problems. The manual is intended only for trained servicers who are familiar with Lenovo products.
Important: This manual is divided into the following Lenovo product:
Lenovo V560/B560 Use this manual to read all the information under "Safety information" on page 1 and "Important service information" on page 16. About...
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 6
... servicing the machine. •• Keep your toolcase away from walk areas so that other parts in a safe place, keeping them with labels or stickers.
2 Lenovo V560/B560 Hardware Maintenance Manual
General safety
Follow these rules below to ensure general safety: •• Observe a good housekeeping in the area where the machines...
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 8
... of these hazards are removed from their normal operating places in your work area. Examples of the units.)
•• If an electrical accident occurs: - Lenovo V560/B560 Hardware Maintenance Manual
•• Always look carefully for possible hazards in a machine: - The surface is conductive; Pumps -
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 10
... below, to any frame ground, ground braid, or greenwire ground.
- You can be considered sensitive to guard against ESD damage is desirable but not necessary.
- Lenovo V560/B560 Hardware Maintenance Manual
Handling devices that are sensitive to electrostatic discharge
Any computer part containing transistors or integrated circuits (ICs) should be verified by...
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 18
...specificate possono provocare l'esposizione a. Do not open.
14 to conform to the requirements of Lenovo computer are also sold separately as a CD-ROM drive or a DVD-ROM drive.... of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Lenovo V560/B560 Hardware Maintenance Manual
Laser compliance statement
Some models of the International Electrotechnical Commission (IEC...
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 20
... downloads are installed before completing the service action. Follow the directions on the customer support site: http://consumersupport.lenovo.com/.
Enter a serial number or select a product or use Lenovo smart downloading. 3. Lenovo V560/B560 Hardware Maintenance Manual
Important service information
This chapter presents the following important service information: ••...
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 22
... number that is automatically shipped by the distribution center at the time of Hazardous Substances in 2005 and 2006 will contain some RoHS compliant FRUs.
Lenovo V560/B560 Hardware Maintenance Manual
Important information about replacing RoHS compliant FRUs
RoHS, The Restriction of the order.
18 Note: RoHS and non-RoHS FRU part...
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 24
...spilling a liquid onto the keyboard •• Use of an incorrect AC adapter on laptop products
The following symptoms might indicate damage caused by nonwarranted activities: •• Missing ...subjected
to stress beyond normal use. The following information in which the machine failed 4. Lenovo V560/B560 Hardware Maintenance Manual
What to do first
When you do return an FRU, you ...
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 25
... AC adapter and install the charged battery pack. 7. See the
following : •• Replace the system board. •• If the problem continues, go to "Lenovo V560/B560" on the
computer. Turn off the computer. 6.
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 26
... and wait for a while.
Reinstall the battery pack. To check the battery pack, follow the steps below: 1.
If the voltage is still off the computer. 2. Lenovo V560/B560 Hardware Maintenance Manual
Perform operational charging. After it cools down, reinstall and recharge it return to 30 KΩ. If the battery status indicator or...
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 27
..., see the User Guide for OneKey Rescue System. For details of factory default
The Lenovo V560/B560 computers come with pre-installed OneKey Rescue System.
Using recovery discs
When you can.... Make sure to use the recovery discs that store your backed up data to restore your first boot up your computer, you perform this action.
If you need to restore the system to the point...
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 28
... backup discs to 2 hours. The computer does not start until the password is booted. Supervisor password
A supervisor password (SVP) protects the system information stored in order ...whenever the computer is no service procedure to reset the password. Lenovo V560/B560 Hardware Maintenance Manual
When you use the recovery discs to boot your computer, the system will enter the user interface for a...
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 30
Lenovo V560/B560 Hardware Maintenance Manual
Hibernation mode
In hibernation mode, the following occurs: •• The system status, RAM, VRAM, and setup data are stored on the hard disk. •• The system is restored from hibernation mode and resumes operation. The hibernation file in the boot record on the hard disk drive...
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 31
Lenovo V560/B560
Lenovo V560/B560
This chapter presents the following product-specific service references and product-specific... page 67 •• "Parts list" on page 70
Specifications
The following table lists the specifications of the Lenovo V560/B560: Table 1. Specifications
Feature Processor Core Chipset Bus architecture
Graphic memory chip Display Standard memory CMOS RAM Hard disk...
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 32
... clicks with Rubber-Dome(V560)/Metal-Dome(B560) and
1 LED indicator
• Egistec SS801U (Select models only)
• 1.3M pixels (V560) • 0.3M pixels (B560) • 48WH, 6 cell cylindrical Li-ion Battery • 20V/65W • Win 7 Home Basic/Premium/Professional (32bit/64bit) • Free DOS/ Win 7 Starter
28 Lenovo V560/B560 Hardware Maintenance...
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 33
Lenovo V560/B560
Status indicators
The system status indicators below show the computer status: V560:
1 234
8 56 7
B560:
1 234
56 7
8
29
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 34
... the CapsLk key.
White:
Caps Lock mode is enabled. Off:
System is being charged with the remaining
power between 20% and 80% of its capacity. Lenovo V560/B560 Hardware Maintenance Manual
Table 2. Status indicators
Indicator
Meaning
1 Drive in use light is on )
The battery is in uppercase without pressing the Shift key.
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 35
.... Activate the break function. Activate the system request. Skip to the next track.
Start/Pause playback of Windows Media Player. Increase/Decrease sound volume.
31 Lenovo V560/B560
Fn key combinations
The following table shows the function of each combination of the LCD screen.
Lenovo B560/V560 Hardware Maintenance Manual V2.0 - Page 36
...Screw notices
Loose screws can cause a reliability problem. In the Lenovo computer, this problem is addressed with shock or vibration. •&#... "Torque" column for each step.
•• Make sure that you have one .
Use a new one . Lenovo V560/B560 Hardware Maintenance Manual
FRU replacement notices
This section presents notices related to tighten. •• Each one should be ...
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