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Lenovo G555 Support Question

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Question posted by Elylacoun on March 17th, 2014

Lenovo G555, Cannot Boot, Black Screen

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Answer #1: Posted by freginold on May 15th, 2014 6:18 AM
This answer was accepted by the poster of the original question.
freginold

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Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board (if the laptop has one), or the motherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related Lenovo G555 Manual Pages

Lenovo G455/G555 SetupPoster V1.0 - Page 1

...Lenovo G555 unless otherwise stated. Copyright Lenovo 2010 P/N:148001601 Printed in China Lenovo G455/G555 Setup Poster V1.0 Read the safety notices and important tips in the included manuals before using your retailer. 3 The illustrations used in this manual are either registered trademarks or trademarks of Lenovo... system following the on-screen instructions G555 User Guide - Other ...
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 3

... of factory default 23 Using recovery discs 23 Passwords 24 Power-on password 24 Supervisor password 24 Power management 25 Screen blank mode 25 Sleep (standby) mode 25 Hibernation mode 26 Lenovo G555 27 Specifications 27 Status indicators 29 Fn key combinations 31 FRU replacement notices 32 Screw notices 32 Removing and replacing...
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 10

...Use product-specific ESD procedures when they are wearing a wrist strap. •• Use the black side of a grounded work mat to provide a static-free work mat, and the person handling ... retains a charge even when you use an ESD common ground or reference point. Lenovo G555 Hardware Maintenance Manual Handling devices that meets the specific service requirement. Protect against ESD ...
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 20

...After a system board is loaded to http://consumersupport.lenovo.com/. 2. Enter a serial number or select a product or use Lenovo smart downloading. 3. Lenovo G555 Hardware Maintenance Manual Important service information This chapter presents the following important service information: •• "Strategy for replacing FRUs" on the screen and install the necessary software. 16 "Strategy...
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 24

... 6. Failing FRU name and part number 7. Machine type, model number, and serial number 8. Lenovo G555 Hardware Maintenance Manual What to do first When you do return an FRU, you must include the...or parts return form that the system was subjected to stress beyond normal use. Date on laptop products The following are not covered under warranty: •• LCD panel cracked from the...
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 27

... •• "Restoring the factory contents by using OneKey Recovery Restore of factory default The Lenovo G555 computers come with pre-installed OneKey Rescue System. For details of Create recovery discs, see the...are unable to use the recovery discs that store your backed up data to restore your first boot up your critical data before you need to restore the system to the point of the ...
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 28

...booted. Attention: If the SVP has been forgotten and cannot be needed for any of these passwords has been set, a prompt for it appears on the screen whenever the computer is no service procedure to 2 hours. If any Lenovo... Setup Utility and change the system configuration. Lenovo G555 Hardware Maintenance Manual When you use the recovery discs to boot your computer, the system will enter the ...
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 30

Lenovo G555 Hardware Maintenance Manual Hibernation mode In hibernation mode, the following occurs: •• The system status, RAM, VRAM, and setup data are satisfied in the boot record on the timer, and if the user does not do any operation with the keyboard, the hard disk drive, the parallel connector, or the ...
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 35

Shift to the next track. Activate the break function. Increase/Decrease sound volume. 31 Lenovo G555 Fn key combinations The following table shows the function of each combination of the LCD screen. Open the interface for display resolution settings. Activate the system request. Turn on/off the backlight of Fn with a function key. Enable...
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 43

... order: •• "1010 Battery pack" on page 34 •• "1040 Memory/Wireless module/CPU (central processing unit) compartment cover" on page 38 Figure 5. Lenovo G555 1050 Optical drive For access, remove these FRUs in the direction shown by arrow 3. 1 Step 1 Screw (quantity) M2.5 × 8 mm, flat-head, nylon-coated (1) Color...
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 45

...Color M2.0 × 4 mm, flat-head, nylon-coated (3) Black M2.0 × 3 mm, flat-head, nylon-coated (1) Black M2.0 × 3.2 mm, with spring, nylon-coated (4) Silver...8226;• "1040 Memory/Wireless module/CPU (central processing unit) compartment cover" on page 38 Figure 7. Lenovo G555 1070 Fan assembly and Heat Sink assembly For access, remove these FRUs in the direction shown by arrow ...
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 49

...8226; "1040 Memory/Wireless module/CPU (central processing unit) compartment cover" on page 38 Figure 9. Lenovo G555 1090 PCI Express Mini Card for wireless WAN card. Removal steps of PCI Express Mini Card for ...wireless LAN/WAN 1 1 2 2 Disconnect the two wireless LAN cables (black, white) in the direction shown by arrows 1, and then remove the screws 2. Notes: wireless ...
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 50

Lenovo G555 Hardware Maintenance Manual Figure 9. Removal steps of PCI Express Mini Card for wireless LAN/WAN (continued) Remove the wireless LAN card in the direction shown by arrow 3. 3 When installing: •• Plug the black cable into the jack labeled 1, and the white cable into the jack labeled 2 on the card. 46
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 51

Removal steps of Keyboard cover and power board Remove the screws 1. 1 1 1 1 Step 1 Screw (quantity) M2.0 × 2.5 mm, flat-head, nylon-coated (4) Color Black Torque 1.0~1.5 kgf·cm 47 Figure 10. Lenovo G555 1100 Keyboard cover and power board For access, remove this FRU: •• "1010 Battery pack" on page 34 Note: Power board is attached to the keyboard cover.
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 54

Lenovo G555 Hardware Maintenance Manual 1110 Keyboard For access, remove these FRUs in order: •• "1010 Battery pack" on page 34 •• "1100 Keyboard cover and power board" on page 47 Figure 11. Removal steps of keyboard Remove the screws 1. 1 1 1 1 Step 1 Screw (quantity) M2.0 × 2.5 mm, flat-head, nylon-coated (4) Color Black Torque 1.0~1.5 kgf·cm 50
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 56

... LCD unit Remove the two screws 1 and detach the LCD connector 2. 1 2 1 Step 1 Screw (quantity) M2.5 × 8 mm, flat-head, nylon-coated (2) Color Black Torque 2.0~2.5 kgf·cm 52 Lenovo G555 Hardware Maintenance Manual 1120 LCD unit For access, remove these FRUs in order: •• "1010 Battery pack" on page 34 ••...
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 58

Removal steps of LCD unit (continued) Remove two screws 6. 6 6 Step 6 Screw (quantity) M2.5 × 8 mm, flat-head, nylon-coated (2) Figure 12. Removal steps of LCD unit (continued) Color Black Torque 2.0~2.5 kgf·cm 54 Lenovo G555 Hardware Maintenance Manual Figure 12.
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 60

Lenovo G555 Hardware Maintenance Manual 1130 Keyboard bezel For access, remove these FRUs in...1 1 1 1 1 Step 1 2 Screw (quantity) M2.5 × 8 mm, flat-head, nylon-coated (14) M2.0 × 2.5 mm, flat-head, nylon-coated (3) Color Black Black Torque 2.0~2.5 kgf·cm 1.0~1.5 kgf·cm 56 Removal steps of keyboard bezel Remove fourteen screws 1 and three screws 2 on page 52 Figure 13.
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 61

Removal steps of keyboard bezel (continued) Remove three screws 3 and one screw 4. 3 4 3 3 Step 3 4 Screw (quantity) M2.5 × 5 mm, flat-head, nylon-coated (3) M2.0 × 3 mm, flat-head, nylon-coated (1) Color Black Silver Torque 2.0~2.5 kgf·cm 1.0~1.5 kgf·cm 57 Lenovo G555 Figure 13.
Lenovo G555 Hardware Maintenance Manual V2.0 - Page 65

Removal steps of system board (continued) Unplug two connectors (bluetooth connector and speakers connector) in the direction shown by arrow 2, and remove two screws 3. 3 3 2 When installing: Make sure that the connectors are attached firmly. Step 3 Screw (quantity) M2.5 × 6 mm, flat-head, nylon-coated (2) Color Black Torque 2.0~2.5 kgf·cm 61 Lenovo G555 Figure 14.

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