Question posted by nikkimanis on January 3rd, 2012

Leapworld Won't Load

my son wants more pet treats for his explorer but leapworld never loads.  The graph fills up like it has loaded, then the little guy just runs and runs and the globe turns and turns but that is it

Current Answers

Answer #1: Posted by ElderNoden on January 3rd, 2012 3:44 PM
This answer was accepted by the poster of the original question.
ElderNoden

Member since:
October 2nd, 2011

Points: 5,285,459
1,000
points
Since we're at the end of the holiday season, Leapworld seems to be having some server issues. The problem should clear up in a couple of days.

Answer #2: Posted by Anonymous-76429 on September 27th, 2012 10:46 AM
Anonymous-76429

Member since:
September 27th, 2012

Points: 100
200
points
You will notice that Leapworld (The online games portion) is no longer available.  Confirmed with Leapfrog Customer Service that they discontinued the online games feature. 

Answer #3: Posted by kob83 on January 10th, 2012 3:46 PM
kob83

Member since:
January 10th, 2012

Points: 100
100
points
Here is the response I got from Leapster when i asked them:

 

We would like for you to try the following:

The following steps can be done from any web browser.

Close the LeapFrog Connect Application.
Go to the Global Storage Settings page for Flash by clicking the following link:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html

To use LeapWorld, the “Allow third-party Flash content to store data on your computer” checkbox needs to be checked and the storage size needs to be at least 100k.

Go to the Global Security Settings page for Flash. This is the picture of the Earth with a lock on it directly to the right of the Global Storage Settings tab, or follow the link below:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager04.html

Select the “Always ask” radio button.

Go to the Website Storage Settings. This is a picture of a folder with a green arrow pointing downward, or follow the link below:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
Delete lwcontent.leapfrog.com from the list, if the entry exists.
Start the LeapFrog Connect Application.
While on the home page, click Crtl-Shft-W at the same time.
Attempt to log into Leapworld.

Similar Questions

My Leappad Ultra Wont Take Pictures.
Click on camera then it starts to load and then just goes back to home screen.
(Posted by jarretevans12 10 years ago)
Volume
We just bought my sons leap pad 2 in December and it doesn't have any volume. Even if I turn it all ...
(Posted by Nbarfuss 11 years ago)
Leapfrog Connect Won't Update
i'm trying to get my daughter more pet treats for her pet pals app on her leap frog explorer and it ...
(Posted by Elminster225 11 years ago)
Ask a New Question
Use the box below to post a new question about LeapFrog.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

LeapFrog Reviews

View thousands of LeapFrog user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete LeapFrog customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed LeapFrog customer service rankings, employee comments and much more from our sister site.

LeapFrog Recalls

Find comprehensive LeapFrog recall information updated hourly on RecallOwl.com.