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LG WT5001CW Support Question

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Question posted by Aggyes69 on July 2nd, 2015

Error Code De For Tromm Washing Machine

When I hit start button I get error code dE. What can I do

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Answer #1: Posted by TommyKervz on July 3rd, 2015 6:48 AM

This answer was accepted by the poster of the original question.

TommyKervz

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When you see the DE error code, it means a "door error". This is a sign that either the door is not shutting, locking or opening. Most of the time, this is a simple fix and service is probably not needed. Here's what might be happening and what you can do.

1. It might just be a malfunction. If the code appears mid-cycle or at the end of the cycle, power off the washer and unplug it. Wait for five minutes before plugging it back in. Power it on and see if the door latch releases. If it doesn't, service will be required. Contact LG

2. An item may be caught in the door. Unplug the washer and wait five minutes before plugging it back in and turning it on. If the door still doesn't unlock, the item could be pushing on the door and preventing the latch from unlocking. Service may be required. Contact LG

3. Is the door or gasket damaged in any way? That may prevent your washer from latching or locking, resulting in a DE error code. Check your warranty policy to determine coverage under the manufacturer's warranty.

Hope that is helpful.
Kervz at www.satechhelp.co.za

Answer #2: Posted by waelsaidani1 on July 3rd, 2015 6:58 AM

waelsaidani1

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May 12th, 2013

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Hello refer here for help: http://www.ehow.com/how_7850983_troubleshoot-de-code-lg-washer.html

Related LG WT5001CW Manual Pages

Owner's Manual - Page 1

LG Customer Information Center 1-800-243-0000 USA 1-888-542-2623 CANADA Register your washing machine and retain it for future reference. www.lge.com OWNER'S MANUAL WASHING MACHINE Please read this manual carefully before operating your product Online! WT5001C* P/NO : MFL42065473 www.lge.com ENGLISH ESPAÑOL FRANÇ~AIS Changing the ...

Owner's Manual - Page 2

...Washer 14 Cycle Guide 15 Sorting Wash Loads 16 Selecting Detergent 17 About the Dispenser 17 Loading the Dispenser 18 The LED Display 19 Cycle Modifier Buttons 20-21 Cycle Option Buttons...Leveling the Washer 12 Connect to the LG family. Congratulations on your washer will provide many years of reliable service. Your new LG washing machine combines the most advanced washing technology with...

Owner's Manual - Page 4

...washer is used for such a period, before loading laundry. HYDROGEN GAS IS EXPLOSIVE. Close supervision of fire, electric shock, or personal injury when using the washer...not install or store the washer where it does not fit the outlet, have been previously cleaned in, washed in, soaked in this ... water taps and unplug the washer if the machine is not designed for maritime use an open flame ...

Owner's Manual - Page 6

.... • Do not combine laundry products for play on product labels. Before loading, unloading or adding items, press the START/PAUSE button and allow children to avoid the...wash items that could result in serious personal injuries. • Remove the lid to the washing compartment before cleaning to play . Failure to the remaining oil, the fabric may contain some oil after the washer...

Owner's Manual - Page 11

...supply pressure is a rubber seal in place in both faucet and hose to remove any applicable local codes and regulations. • Make sure that the water lines are not guaranteed to stand at ... hose and make an additional 1/8 turn with this laundry product. then make sure there is more than 96 inches (243.8 cm) above the bottom of the washer. CONNECTING THE DRAIN LINE • The drain...

Owner's Manual - Page 13

... the desired cycle has been selected, the standard presets will drain. Press the button for 3 seconds. C START/PAUSE BUTTON Press this time. ENGLISH CONTROL PANEL FEATURES A F HOW TO USE B C D E A POWER ON/OFF BUTTON Press to turn the washer OFF. D CYCLE MODIFIER BUTTONS Use these buttons to draining, and 'dr' will be shown in the tub will light...

Owner's Manual - Page 14

...START/PAUSE button to pages 17-18. 3 TURN ON THE WASHER. If you have loaded the washer and added laundry products (detergent, bleach, and/or fabric softener): 1 SORT LAUNDRY AND LOAD WASHER...cycle settings button(s) until the indicator light for the desired setting is available with every cycle. 6 SELECT OPTION BUTTONS. NOTE: To protect your garments, not every WASH/RINSE temperature...

Owner's Manual - Page 16

... add items after washer has started, press the START/PAUSE button, lift the lid, add items, and close the lid. The chart below shows recommended groupings. HOW TO USE SORTING WASH LOADS wCAUTION: • Do not load items over the tub. Always wash dark colors separately from snagging or tangling on other laundry items and should be...

Owner's Manual - Page 17

... sudsing and unsatisfactory performance and could damage the machine or cause expensive maintenance issues. After adding the laundry products to keep the interior of your finger. 17 NOTE: Be careful not to use bleach in their respective dispenser compartments. Main Wash Powder Detergent Compartment Main Wash Liquid Detergent Compartment Liquid Fabric Softener Compartment Insert...

Owner's Manual - Page 18

... clothing care labels for the main wash cycle, which will damage your washing machine. Using too much detergent can produce... prevent unintentional self-siphoning of bleach. 3 Before starting the washer, pour a pre- Using too much fabric softener may... liquid remaining in the wash cycle. Main Wash Detergent Compartment This compartment holds laundry detergent for special instructions....

Owner's Manual - Page 20

... 5 Press START/PAUSE button to COTTON/NORMAL. Follow the fabric care label for best results and maximum efficiency. NOTE: If you are washing. ADD GARMENTs Laundry may be reduced by pressing SPECIAL USE button. •...SPIN ONLY, STAIN CARE™ or SOAK • If you select NO SPIN, the washer turn off without selecting a cycle, COTTON/ NORMAL cycle with every cycle. See the Cycle ...

Owner's Manual - Page 22

.... 1 Press the POWER button to turn on the washer. 2 Turn the cycle selector knob to select the desired cycle. 3 Press the CYCLE MODIFIER buttons to change final rinse type from fabrics. NOTE: You cannot select the WATER PLUS option in the final rinse. HOW TO USE CYCLE OPTION BUTTONS Your washing machine features several additional cycle...

Owner's Manual - Page 24

...wash drum directly. (NOTE: Do not add tablet cleaner to the drawer.) 4 Close the drawer and washer lid. 5 Select TUB CLEAN and press START/PAUSE. After TUB CLEAN is complete or when the washer is completed. Care and Cleaning of the machine...odor. Always remove items from the washer as soon as the cycle is not used . (NOTE: Do not add any laundry detergent or fabric softener to the drawer...

Owner's Manual - Page 25

...of nontoxic recreational vehicle (RV) antifreeze to the empty wash drum. If a descaler is used for an extended period...error message will show on internal components of the washer. Use of the washer. Unscrew the hot and cold water lines from the back of a water softener is recommended in areas with this may not tighten correctly and could be removed from the dispenser. Do not add laundry...

Owner's Manual - Page 27

... T he washer will stop and refill to redistribute the load. • T he washer may be diluting laundry additives to add to Flooring in the balance ring around washer Excessive sudsing Possible... BEFORE CALLING FOR SERVICE Your washing machine is operating. Check and tighten hose connections. • Unclog drain pipe. If the washer senses that the floor is restarted, call for ...

Owner's Manual - Page 28

.... • Make sure that the lid is closed properly and press the START/PAUSE button. The display shows: •Lid lock switch error Wash cycle time is longer than usual The display shows: • The washer automatically adjusts the wash time for service. The washer adjusts cycle time automatically to tap or house is too low. •...

Owner's Manual - Page 29

... appear on the display. If the LE error code still appears, unplug the washer and call for service. • Load the laundry products into the dispenser. • A lways remove items from the washer as soon as the cycle is completed. • A lways wash dark colors separately from the washer as soon as the cycle is completed. •...

Owner's Manual - Page 33

... limitation of incidental or consequential damages or limitations on the back of the washer. 33 O. Please call 1-800-243-0000 and choose the appropriate option to...of original consumer purchase of Purchase. The cost of the original unit's warranty period. LG WASHING MACHINE LIMITED WARRANTY - This warranty is provided. Territories. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL...

Specification - Page 1

... water to deliver the power of bacteria and other harmful microscopic organisms on your washer doesn't mean compromising how clean your clothes are. And if you have this washer offers...just like you expect. LAUNDRY WT5001CW High Efficiency Top Load Washer HIGHLIGHTS WaveForce™ Technology ColdWash™ Option SmartRinse™ Jet Spray System FEATURES WaveForce...

Specification - Page 2

... Quiet Operation End of Water Levels No. LAUNDRY WT5001CW High Efficiency Top Load Washer Capacity Capacity* Dry Linen Capacity APPEARANCE Design Look...™ ENERGY Energy Star Compliant WASH PROGRAMS 12 Cycles 5 Wash/Rinse Temps Spin Speeds No. ...warranty 1 Year Parts and Labor, 10 Years Motor, Lifetime on Drum upc codes WT5001CW Washer - White 5.2 cu.ft. > 10.1 kg Rear Control • &#...

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