Get support for LG WM3360HWCA

LG WM3360HWCA Support Question

LG WM3360HWCA Support Question

Find answers below for this question about LG WM3360HWCA.
Need a LG WM3360HWCA manual? We have 2 online manuals for this item!
Question posted by rachaelgrote on December 23rd, 2011

Stuck On Tub Clean

I wanted to lock the door, but pushed the wrong button, and now I can't get it off of the tub clean setting. I've tried unplugging it, and I can't get it to reset. I already have detergent & softener in, so I can't run the tub clean cycle. Can it be reset?

Current Answers

Answer #1: Posted by kcmjr on December 27th, 2011 5:05 PM
This answer was accepted by the poster of the original question.
kcmjr

Member since:
May 5th, 2011

Points: 4,254,245
1,100
points
This is not an error noted in the user manual.  The machine has the ability to diagnose issues over the phone.  Grab the user manual for details.  See page 36.

http://www.helpowl.com/manuals/LG/WM3360HWCA/77737


Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

Related LG WM3360HWCA Manual Pages

Specification - Page 1

... Energy and Water Efficient • SenseClean™ • 12 Washing Programs • 5 Temperature Settings • Sanitary Cycle with Added Steam Option • Delay Wash (Up to provide outstanding cleaning while being gentle on your washer doesn't mean compromising how clean your clothes cleaner and help them last longer with Dual LED Display HIGHLIGHTS ColdWash...
Specification - Page 2

... FreshCare™, Extra Rinse, StainCare™, Child Lock, Tub Clean, Delay Wash FABRIC CARE FEATURES ColdWash™ Option • Allergiene™ Cycle • SteamFresh™ Cycle • SenseClean™ System • CONVENIENCE FEATURES 4 Tray Dispenser Prewash, Main Wash (with liquid detergent cup), Bleach, Softener LoDecibel™ Quiet Operation • End of...
Owner's Manual - Page 2

... Sorting Wash Loads 18 Selecting detergent 19 About the Dispenser 19 Loading the Dispenser 20 The LED Display 21 Steam Cycles 22 Speed Wash Cycle 22 COLDWASH™ Cycles 23 Cycle Setting Buttons 23 Special Function Buttons 24 Secondary Functions 25 Special Care Cycles 26 CARE AND CLEANING Regular Cleaning 27 Cleaning the Washer 28 Maintenance 29 TROUBLESHOOTING...
Owner's Manual - Page 4

...store the washer where it does not fit the outlet, have been previously cleaned in, washed...door to prevent children from climbing inside of time, such as they give off the water taps and unplug the washer... to catch fire. • Use fabric softeners or products to follow the fabric care instructions ...used for such a period, before loading laundry. There is equipped with cooking oils may...
Owner's Manual - Page 6

...cleaning to follow basic precautions, including the following. • U nplug the washer... press the START/PAUSE button and allow children to...laundry products. SAFETY INSTRUCTIONS FOR USE, CARE AND CLEANING...laundry products for play on the label. • D o not mix chlorine bleach with rugs, bedspreads, or plastic sheets can result in serious personal injuries. • R emove the door...
Owner's Manual - Page 7

... diagnosis (refer to prevent the door from being opened until the washer interior has cooled and the water level has lowered. PARTS AND FEATURES ENGLISH SPECIAL FEATURES A Detergent Dispenser Drawer This four-compartment drawer provides separate dispensers for pre-wash and main wash detergent, liquid bleach, and liquid fabric softener. C HIGH-EFFICIENCY Steam CYCLES During...
Owner's Manual - Page 8

...Steam Nozzles The water circulation nozzles spray the water/ detergent solution directly onto garments for securing drain hose) ...Washer Included Accessories Hot and Cold Water Hoses Non-skid pads Caps (4) (for covering shipping bolt holes) Wrench (for removing shipping bolts and adjusting and locking leveling feet) Tie Strap (for securing drain hose) Elbow Bracket (for D super cleaning...
Owner's Manual - Page 10

... and direction. See the NOTE below . If your house. NOTE: Before installing the washer, make sure the leveling feet are installing your pedestal or stacking kit before proceeding with the...10 A floor that can move or slide on the floor can not slide easily. Leveling feet that is clean, dry and free of drip pans and failure to properly level the machine may not be strong and ...
Owner's Manual - Page 13

... 4 inches beyond the end of the elbow bracket, mold, or microorganisms could spread to the inside of the washer. Use tie strap to secure the drain hose in place. Option 1: Standpipe Elbow Bracket Laundry Tub Tie Strap Stand Pipe Drain Hose Tie Strap Clip the end of the hose into the elbow bracket...
Owner's Manual - Page 16

... fire, electric shock, or injury to cycle through the settings until the desired setting is too high, the door cannot be unlocked until the washer has cooled. Press the button again to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance 1 SORT LAUNDRY AND LOAD THE WASHER Different fabrics have different care requirements. NOTE: If the...
Owner's Manual - Page 19

... adding the laundry products to keep the interior of your washer or dryer. These products can be dispensed at once in the dispenser compartments at the end of your washer clean. Designed specially to avoid early dispensing of four compartments which hold: • Liquid chlorine bleach. • Liquid fabric softener. • Liquid or powdered detergent for...
Owner's Manual - Page 21

... illuminate. The washer door will lock while the washer is pressed, the washer automatically detects the wash load (weight) and optimizes the washing time, based on , the display will start automatically after the set for the complete cycle, rather than that the door is too high, the door cannot be unlocked by pressing the START/PAUSE button to stop...
Owner's Manual - Page 22

... clothing. • Remove stains from above and cooler water below, fabrics get the cleaning benefits of 2-3 lightly soiled garments. NOTE: If there is any other options need to override the door lock mechanism or reach into the washer during steam cycles. No other desired options. 4 Press the START/PAUSE button to iron. Do not overload.
Owner's Manual - Page 23

...cleaning benefits, without the energy usage. Press the WASH/RINSE button repeatedly to scroll through available settings. • Your washer features a heating element to boost the hot water temperature for example, if you want... Adjusts the selected cycle to start automatically. Press the SPIN SPEED button to drain the tub and spin clothes; WASH/RINSE Selects the wash and rinse temperature ...
Owner's Manual - Page 24

... to a Cycle: 1 Turn on the washer and turn the cycle selector knob to select the desired cycle. 2 Use the cycle setting buttons to adjust the settings for up to 19 hours. If you ...for the selected cycle will be used when tub temperature or water level is designed for 3 seconds. FRESH CARE Use this option to unload your laundry at higher temperatures. Use this function when...
Owner's Manual - Page 25

..., and do NOT add detergent or fabric softener. TUB CLEAN A buildup of cycle. CHILD LOCK Use this option to activate this cycle with a magnetic door plunger. Press and hold the STAIN CARE button for 3 seconds to the MAX. NOTE: Do NOT use of the washer or to keep cycle settings from being changed while the washer is specially designed to...
Owner's Manual - Page 27

... any laundry detergent or fabric softener to the drawer when using TUB CLEAN.) - If using tablet cleaner Add tablet cleaner to the wash drum directly. (NOTE : Do not add tablet cleaner to the bleach compartment of the drawer. - If using liquid chlorine bleach Add liquid chlorine bleach to the drawer.) 4 Close the drawer and washer door. 5 Select TUB CLEAN...
Owner's Manual - Page 28

.... 3 Plug the power cord into the detergent dispenser and push the tub clean button. Do not add laundry! they can form on internal components of tub clean activation To clean up the tub, please select the tub clean course. Keep door open after storage, run washer through a complete cycle using a stainless steel cleaner. CLEANING THE WASHER Cleaning the Dispenser The dispenser should be...
Owner's Manual - Page 29

...washer without the inlet filters. 29 Rinse thoroughly before reinstalling. Contact LG Customer Service or a qualified LG servicer. If you live in white vinegar or a lime scale remover, following the manufacturer's instructions. Other hoses may be caused by LG with hard water, this laundry... operate the washer without the inlet filters. If the filters cannot be cleaned or are ...
Owner's Manual - Page 32

... not pinched behind or under the door seal frequently. • Clean around door seal/glass to prevent odor or mildew: 1. Be sure to wipe around the inner drum/door seal and the lower door seal. 32 outlet. • Reset circuit breaker or replace fuse. The washer will not spin unless the door is locked (DOOR LOCK will not unlock when cycle...

LG Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Washing Machine: Powers on but will not run a cycle. - LG Consumer Knowledge Base
    ... outlet that is custom set on a dedicated circuit. What is presented. Why do some of the LG washer have built in heaters? Steps to activate child lock can vary based on the panel? pressure sensor error FE - water inlet error tE - Is the washer's door open , the washer will not run a cycle. NOTE: The key used...
  • Washing Machine: Odor Issues - LG Consumer Knowledge Base
    .... Is the TUB CLEAN cycle run regularly? A buildup of hot water. It is finished for the day. However, when laundry is not necessary to the water, reduce the amount of water are finished washing laundry for the day, wipe down the door and gasket. Water left in an area with  HE detergent. Is the dispenser cleaned regularly? Use...
  • LG Front Load Washer: General FAQ - LG Consumer Knowledge Base
    ... the dispenser tray. After a wash cycle has been run the tub clean cycle periodically to be cleaned with your LG washer. Check each wash day that maintenance be stacked together. The light will add approximately 2 - 4 extra gallons of your washer. When child lock is a high efficiency labeled detergent. Child lock does not lock the door of the washer or disable the use 12.5 to...

Similar Questions

Care & Cleaning
How do I find and run the tub clean cycle (described on page 27 of the owner's manual)?
(Posted by smperrot23 11 years ago)
How To Perform The Tub Clean Cycle On A Lg Waher (wm2501hva)
i just resently lost my manual and i cannot find the tub clean feature how can i do this?
(Posted by RiaFeira 12 years ago)
Ask a New Question
Use the box below to post a new question about this LG product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

LG Manuals

Find free LG WM3360HWCA manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

LG Reviews

View thousands of LG user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete LG customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed LG customer service rankings, employee comments and much more from our sister site.