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LG WM2301HR Support Question

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Question posted by sjmolde on June 24th, 2014

Door Won't Unlock When Cycle Is Done

I went to remove laundry at the end of the cycle and the door won't open. It is showing as locked and clicks 3 times. The manual suggests that the water might have been too hot - I was using warm water. The manual also suggested running the drain and spin cycle because water might not have drained. I ran that a couple of times and it still won't open

Current Answers

Answer #1: Posted by BusterDoogen on June 28th, 2014 9:30 PM
This answer was accepted by the poster of the original question.
BusterDoogen

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If it was a fairly heavy load try putting a little pressure against the outside of the door & pull the power plug. This should let it unlock.

I hope this is helpful to you!

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Related LG WM2301HR Manual Pages

Owner's Manual - Page 4

... each for such a period, before loading laundry. This appliance is properly installed and grounded in RVs, aircraft, etc. • Turn off the water taps and unplug the washer if the machine is removed from climbing inside of the washer for electric current. If the hot water system has not been used for several minutes. We strongly recommend that...
Owner's Manual - Page 6

..., or plastic sheets can become airtight chambers. Due to persons when using laundry products. Turning the controls to comply with ammonia or acids such as vinegar. Failure to comply with these warnings could result in serious personal injuries. • Remove the door to the washing compartment to avoid the danger of all warnings on...
Owner's Manual - Page 7

... door locks during operation and features a delay to provide improved performance and reliability while increasing energy efficiency. 7 Integrated jets spray clothes to further improve washing efficiency. 4 DIRECT-DRIVE MOTOR Direct-drive motor eliminates the belt and pulleys found on most washers to prevent the door from being opened until the washer interior has cooled and the water...
Owner's Manual - Page 13

...Insert the end of the laundry tub. Use tie strap to prevent it from the bottom of the washer. Hang the end of ...end should not exceed 96 in accordance with any applicable local codes and regulations. • Make sure that the water lines are not stretched, pinched, crushed, or kinked. Failure to secure the drain hose in . (244.8 cm) above the bottom of the hose into the floor drain. Use...
Owner's Manual - Page 14

..., noise, and unwanted movement, the floor must use the leveling feet on the pedestal to level the washer. The washer's leveling feet should be a perfectly level, solid surface. Level Leveling Feet Leveling Feet 1 Position the washer in firm contact with a test load: place approximately 6 pounds of laundry in the machine. NOTE: Adjust the leveling feet...
Owner's Manual - Page 15

.... • The washer can damage both your washer and your clothes. • Close zippers, hooks, and drawstrings to prevent these items from light colors and whites to prevent discoloration. Fabric Care Labels Machine wash cycle Normal Permanent press/ wrinkle resistant Gentle/ delicate Hand wash Water temperature Do not wash Do not wring Hot Warm (50°...
Owner's Manual - Page 16

... the end of the cycle. Liquid Chlorine Bleach Compartment Liquid Fabric Softener Compartment To add detergent, bleach, and fabric softener to the automatic dispenser: 1 Open the dispenser drawer. 2 Load the laundry products into the appropriate compartments. 3 Slowly close the dispenser drawer to the dispenser, close the dispenser drawer. Always look for front-load washers and...
Owner's Manual - Page 18

... 19 hours. 7 TIME AND STATUS The display shows the settings, estimated time remaining, options, and status messages for your washer. 8 OPTION BUTTONS The option buttons allow you to turn the washer OFF. NOTE: If you do not press the START/PAUSE button within 4 minutes of the wash cycle. You can be adjusted using the cycle settings buttons anytime...
Owner's Manual - Page 20

... door cannot be unlocked by pressing the START/ PAUSE button to stop the washer. NOTE: The cycle time displayed may appear much longer than just the agitation portion of the cycle, as is locked. The display will lock while the washer is too high, select the DRAIN & SPIN cycle to adjust the amount of the clothes. HOW TO USE THE TIME AND...
Owner's Manual - Page 21

..., press the appropriate cycle settings button(s) until the washer has cooled. NOTE: The cycle time displayed may appear much longer than just the agitation portion of a toploading washer. Remove damp clothes from the washer immediately. The door will latch, the display will change the settings for that cycle. 3 If you have loaded the washer and added laundry products (detergent, bleach...
Owner's Manual - Page 22

... example, if you are washing. HOW TO USE CYCLE SETTING BUTTONS Each cycle has preset settings that setting until the indicator light for Extra Hot† settings. The washer automatically adjusts the water level for best results and maximum efficiency. Warm rinses can increase wrinkling. • In cold climates, a warm rinse makes the load more comfortable to handle...
Owner's Manual - Page 23

... short time to detect the size of water that is small. The LOAD SIZE display will be used , because the amount of clothing and the quantity of water that...use. To recall a Custom Program: 1 Press and release the CUSTOM PROGRAM button. It allows you to store a customized wash cycle for a full load Example 2: If the washer has detected a large load size, the display may only show...
Owner's Manual - Page 24

... a Cycle: 1 Turn on the washer and turn on the washer. 2 Press the RINSE+SPIN button. 3 Press the START/PAUSE button. Stain Cycle will light when selected. 4 Press the START/PAUSE button to the selected cycle. WATER PLUS Select this option to help ensure the removal of the wash cycle. The cycle option buttons, except DELAY, will add extra wash time...
Owner's Manual - Page 25

... washer can be used (Only a small quantity of water in the wash tub over onto the next laundry load. 25 NOTE: Do NOT use this cycle with the WATER PLUS button Press and hold the WATER ...to remove this cycle. After the cycle has ended, open the door and allow the drum interior to activate. Press and hold the PREWASH button for 3 seconds to activate or deactivate CHILD LOCK. To...
Owner's Manual - Page 26

... completely. NOTE: NOTE: If you live in an upright position. 9 To remove the antifreeze from the dispenser. Removing the Stain in areas with 1 gallon (3.8 L) of time and is completed. Close door. 5 Select the spin cycle and let washer spin for an extended period of warm/hot water. 2 Use this warning can be replaced. Drain any odor. (Be sure to fold...
Owner's Manual - Page 30

... your washer does not function properly or does not function at an early stage. Stop and redistribute wash load. • Stop and redistribute wash load. • See Installation Instructions for service. Contact a plumber if necessary. • Reduce detergent amount or use detergent with lightly soiled ones. Clicking: Door lock relay when the door locks and unlocks. Only use low...
Owner's Manual - Page 31

.... • Run the TUB CLEAN cycle regularly. Be careful when moving the washer. • Clean the inlet filters. The washer will not spin unless the door is locked (DOOR LOCK will not unlock when cycle is stopped or paused Wash cycle time is longer than usual Musty or mildewy odor in washerWater supply taps are not open fully. • Make sure...
Owner's Manual - Page 32

... and correction system. The display shows: • Water level is too high due to a faulty water valve. • Close the water taps, unplug the washer, and call for service. Check the inlet hose connections. If individual heavy articles are reversed. • Load the laundry products into the dispenser. • Always remove items from light colors and whites...
Specification - Page 1

... Energy and Water Efficient LG offers the most designer colors and highly stylized designs in the purchase process. LG front load washers exceed Energy Star...® classifications by a minimum of the basement and closer to 19 hours) Style and Design • Upfront Electronic Control Panel with Dual LED Display and Dial-A-Cycle™ • Large Chrome Rimmed Door...
Specification - Page 2

...Softener End of doing laundry allowing you time and energy. TYPE Front Loader • Design Look Front Control Intelligent Electronic Controls with door open) Carton (WxHxD) 29 1/2" x 42 1/4" x 31 1/4" Weight: Product / Shipping 190 lbs. / 208.5 lbs. All other trademarks are trademarks of Soil Level 5 10 Options Prewash, Rinse & Spin, Extra Rinse, Stain Cycle, Water Plus...

LG Knowledge Base Results

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  • Washer/Dryer Combo: Takes too long to dry - LG Consumer Knowledge Base
    ...hot and cold hoses been reversed? Running a spin cycle will reduce the amount of time required to be able to condense the moisture from dispenser or door Washing Machine: PF and other small items. Article ID: 6334 Last updated: 25 Feb, 2010 Views: 997 What are not kinked in any way. Water... the warm moist air is pulled into a condensation chamber where cold water is used to ...
  • Washing Machine: Odor Issues - LG Consumer Knowledge Base
    ... efficiency detergent is not used . Is the drain hose installed correctly? Is the TUB CLEAN cycle run regularly? / Washers Washing Machine: Odor Issues Is the washer being wiped out, mildew buildup can occur. Leaving the door open for an hour or two. Is the gasket being wiped dry at the end of water are finished washing laundry for the day, wipe...
  • LG Front Load Washer: General FAQ - LG Consumer Knowledge Base
    ... over time can add an extra rinse before  contacting LG for a couple of hours at the end of each of the wash day is compatible with the manual drain hose, then remove the drain pump filter and clean it is tilted toward the back of the water is Water Hammer? However, leaving the door open for further assistance. Use a towel...

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