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Question posted by julianagrodze on October 18th, 2016

Lg Fridge/freezer

Dear Sir or Madam,I have very disappointing case with my LG fridge. I bought it 15.12.15 and within 3 months appear mechanical destruction of the plastic fittings (plastic rim around shelves for vegy and zero area and wheels). I have tried to contact the service center in Riga, Latvia, but received quite a definite answer - it's not their problem. they can send me an engineer but warranty repairs they do not provide.Refrigerator at that time was not a full 5 months.Now I have a question: what do I do now with a fridge which I can not use. which is still under warranty!!!! What to do with the service center in Riga which refuses to provide me with warranty repair blaming me that I'm not able to use the refrigerator?if it is possible I can send you pictures where very clearly seen that this parts are crumbling apart. I really hope to find some help from you.Kind RegardsJuliana Grodze

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Answer #1: Posted by Odin on October 18th, 2016 5:02 PM

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Odin

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Warranties are often not carried by the manufacturer. If you have your warranty paperwork, review it to see how to obtain warranty service. If you don't,see the contact information here--https://www.contacthelp.com/lg/customer-service. If the issue is still not resolved, see the corporate contact information here--http://www.corporateofficeowl.com/lg/Corporate%20Office.

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Related LG LDC24370ST Manual Pages

Additional Link - Measure First Refrigerator Installation Guide - Page 1

The new product will fit in the space intended. Follow the tips below to make sure your LG appliance will be unboxed, put in all sides ...to make sure that it works correctly. LG REFRIGERATORS INSTALLATION GUIDE Avoid the hassle of their respective owners. Check model specific measurements online at www.lgusa.com 1 Measure the area where the product will have enough clearance ...

Specification - English - Page 1

... to monitor and maintain conditions to refrigerator compartment food in total capacity; Largest Capacity 2 Door Bottom-Mount Refrigerator LDC24370ST A smartly-designed refrigerator. It features spacious full width door... a refrigerator that's right for your storage needs. based on Linear Compressor • Linear Compressor for all your line of 09/21/12. LG Bottom Freezer is ...

Specification - English - Page 2

... Glide N' Serve™ Drawer • Refrigerator Light Premium LED REfrigerator DOOR No. All other product and brand names are approximate. © 2013 LG Electronics USA, Inc. ft. 7.5 cu. "LG Life's Good" is a registered trademark of their respective companies. 8/6/13 Largest Capacity 2 Door Bottom-Mount Refrigerator LDC24370ST Capacity Refrigerator Freezer Total 16.3 cu.

LG Knowledge Base Results

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Refrigerator Configurations - LG Consumer Knowledge Base
... drawers-double the norm-the new 4-Door French Door configuration provides the ultimate in Refrigerators -> Bottom Freezer French 3-Door French 4-Door Ice maker issues No ice VIDEO Refrigerator: Short Round Water Filter Replacement Installing Water Filter (New Refrigerator) LT600P Refrigerator: Not Sealing Refrigerator: Doors too easy to open interior features a four-compartment crisper system...
Television No Picture - LG Consumer Knowledge Base
...try connecting another media device using a or DVI cable, make the On Screen Display (OSD) appear. Make sure settings on digtal media devices are routed to another input with the TV. If the problem still occurs, TV will need service... sure the media device is the issue. If the TV is on to be checked for service. 6. Make sure TV is on . 4. Turn off the TV and media and then ...
Water Connection Instruction - LG Consumer Knowledge Base
... tubing, tighten the fitting. Push the refrigerator back to connect copper tubing. 7. All installations must be taken: Drill on the lower left rear of the pipe not the bottom. Use copper tubing and check for cleaning. It may help keep water away from dispenser Leaking inside freezer Refrigerator Configurations No ice VIDEO Refrigerator: Short Round...