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LG E970 Support Question

LG E970 Support Question

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Question posted by ichristyraj on August 10th, 2016

Heat Issues

Phone Over Heat, and Discharge the Power Very Quick

Current Answers

Answer #1: Posted by khanjee on August 10th, 2016 4:01 AM
This answer was accepted by the poster of the original question.
khanjee

Member since:
July 23rd, 2016

Points: 205,300
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One of the most common problems I used to see as an Apple technician was iPhones that were overheating. Sometimes an iPhone felt just a little warmer than it should, and other times the back of the iPhone was so hot it felt like it might burn your hand. Either way, if you've got a hot iPhone, iPod, or iPad, it means there's something wrong. Let me guess:Your iPhone's Battery Is Draining Too? You Don't Say!

If you're looking for the best ways to improve your iPhone battery life, check out my most popular article, "Why Does My iPhone Battery Die So Fast", for tips that have already helped millions of people. In this article, I'll explain why your iPhone is getting so hot and show you exactly how to fix it. If you don't care about the why, that's OK: You can skip right to the fix.

Why Is My iPhone Overheating?

As you're aware, your iPhone is a tiny little computer you carry around with you everywhere you go. It even has almost all of the same components as your computer - they're just really, really small. You may also have noticed that unlike your computer, your iPhone doesn't have have a fan, or any moving parts for that matter.

That's not a problem, until something goes wrong. If you were to open up a desktop computer (preferably someone else's), you would see a bunch of fans, but only one component would have a giant heat-sink and a fan plopped on top of it: the CPU. The part of your computer that heats up the fastest is the CPU, and the same goes for your iPhone.

Your iPhone is overheating because its CPU is revved up to 100%, all the time!

Here's what I mean by that: The CPU of your computer or phone is a tremendously powerful chip, and it's a lot like the engine of your car. When does your car use the most gas? When it's accelerating. When you step on the gas, your car revs up until you achieve a cruising speed and let off the pedal. It takes a lot more work for a car to accelerate than it does to cruise.

How often do you put the "pedal to the metal" when you're behind the wheel? I never do. Why? Car engines are very powerful, capable of accelerating very quickly. What would happen if you held the pedal to the metal for hours and hours, pushing the engine as hard as it can go? The engine would overheat and use a lot of gas. That's exactly what's happening to your iPhone.

Your iPhone's CPU is so powerful that it rarely uses 5% of its capacity. If you're reading this page using Safari on your iPhone, your iPhone should be nice and cool: You're coasting. When you open an app like Safari, just like accelerating from a stop, your iPhone uses more CPU to get things going but very little once the app is loaded.

Your iPhone is overheating because the CPU is revved up to 100% even when the screen is off and it's in your pocket.

In 99% of cases, when your iPhone is hot, you have a software problem. That being said, if you dropped your phone in a bucket of water and then it started overheating, you may have a hardware problem. If your iPhone is dry, keep reading:

Unlike your car which has just one driver that controls the engine, the iPhone has a lot of "drivers", or apps, each of which run simultaneously and have their own "accelerator pedals" capable of revving the CPU all the way up to 100%. One of your apps has gone rogue and it's holding the pedal to the metal. Your mission, should you choose to accept it, is to find out which app is misbehaving and put a stop to it.

You're the detective, and I know you can handle the job. I'm going to tell you exactly how to determine which app is causing your iPhone to overheat and how to put a stop to it. If you have questions, post them in the comments section below and I'll help you along the way. We'll start with the simplest solution and if the problem persists, I'll show you how to hit the hot iPhone problem with the "big hammer" so we know it's fixed.


Please Accept my answer by providing you with the best possible solution. Would be more glade.
THANK YOU

Related LG E970 Manual Pages

User Guide - Page 6

... Power saver 75 Applications 76 Quad core control 76 Storage 76 Gestures 76 Accounts & sync 77 Location services 77 Security 77 Backup & reset 78 Date & time 78 Language & input 78 Accessibility 79 PC connection 79 Developer options 80 About phone 81 LG On-Screen Phone 3.0 82 Software Update 84 Phone Software Update 84 LG Mobile Phone...
User Guide - Page 11

... takes to user input or the screen freezes: Press and hold the mobile phone straight up as it . 11. When the screen freezes If the phone does not respond to turn off as a regular phone. Do not connect your phone when you power on/off your PC Make sure to reboot it might result in PC...
User Guide - Page 12

...Senses proximity toward other objects, such as your phone on/ off by pressing and holding the key. - Quick Keys Earpiece Front Camera Lens - To remove an... icon, touch and hold to search within the current application (not available for all applications). To turn on the phone, press and hold the Power/Lock Key on the right side of the phone...
User Guide - Page 18

... Pattern or enter a PIN or Password to add more security to your phone, press the Power/ Lock Key . If you used up your device. To wake up all ...programs before entering the lock mode to avoid unnecessary charges (e.g., phone call, web access and data communications). Quick Switch to Silent/Vibrate Mode To quickly...
User Guide - Page 64

... buttons, move or remove them. Allows you to exit the browser. Allows you to change the current mobile page to a desktop page. Using options Tap the Menu Key to bookmarks - This allows you to ... add more , right on your bookmarks. Alows you to view, add, edit, and delete your mobile phone. Allows you to reload the current web page. Allows you 've visited. Allows you to search for...
User Guide - Page 70

... Connectivity > Portable Wi-Fi hotspot. Settings 6 After connecting devices, you plug your phone into a power outlet while using the Wi-Fi Direct feature. Tap Configure Wi-Fi hotspot to the... Name". If you do not use your Mobile Hotspot connection. Devices connected to your Mobile Hotspot use your smartphone to provide a mobile broadband connection for up to activate the feature...
User Guide - Page 82

...: Prompts a pop-up to inform you to control your mobile phone (e.g. You can easily organize icons or widgets and run an...mobile phone from your mobile phone by double-clicking the shortcut. On-Screen Phone 3.0 icons Launches LG Home Panorama or changes the On-Screen Phone preferences. Exits the On-Screen Phone program. - Connects your mobile phone to your mobile phone...
User Guide - Page 83

... the Internet on the PC, additional data charges may run out more quickly due to the current consumption if On-Screen Phone is selected. Alternatively, drag down and select the OSP tab and click on your PC. When you connect your mobile phone to your model. Please follow the instructions on the Connection Wizard...
User Guide - Page 84

... your personal data before proceeding. Therefore, LG recommends that appear at each step before updating your phone's software. For more information on your mobile phone: From the Home screen, tap the Menu Key > All settings > General tab > About phone > Software information. This feature is only available if and when LG makes the newer version...
User Guide - Page 86

... after it off. Q Why does the battery run out so quickly during normal use? A Press and hold the Power/Lock Key again for a service or calling the Customer Service Center. Re-store them, if necessary. A When frequency is recalled? Q Why does the phone heat up? Q Why is the connection inconsistent or not audible in...
User Guide - Page 87

Accessories There are a variety of accessories available for your local AT&T store or www.att.com/wirelessaccessories for further enquiries. 87 Visit your mobile phone, some of which may be different in different regions; please check with our regional service company or agent for specific offerings. You can select these ...
User Guide - Page 88

...88 Take it to interference from your mobile phone may be dangerous or illegal. RF emissions from your phone. Never place your phone in adequately shielded electronic equipment. Breaking ...devices such as this phone. Safety Information Read these simple guidelines. Please read the TIA SAFETY INFORMATION before using your phone away from heat. This product contains...
User Guide - Page 89

...should be kept away from heat sources such as benzene, thinner or alcohol.) ] Do not subject this unit to excessive smoke or dust. ] Do not keep the phone next to credit cards or ...- In August 1996, the Federal Communications Commission (FCC) of this information before operating the phone. and international standards bodies. otherwise, it can affect the information on the magnetic strips. ...
User Guide - Page 96

... posted: 'Turn off your phone OFF when in the air bag deployment area. Do not allow the power cord to be advised to save unnecessary power consumption of the charger. ] Please read the manual of specified charger about charging method. ] Do not damage the power cord by bending, twisting, or heating. Obey all signs and...
User Guide - Page 97

...than 122°F. The battery may cause the skin inflammation. ] Please take your phone, and clean the power plug pin when it 's firmly connected. And also, it might cause the ...periods of the phone (power plug pin), metallic articles (such as it may short-circuit the phone and/or cause electric shock or fire. 97 If not, it might cause the generating heat or serious damage...
User Guide - Page 98

..., ensure that it is not, it is firmly connected. terminals of the phone (power plug pin), metallic articles (such as a coin, paperclip or pen) may short-circuit the phone. If it may cause excessive heat or fire. ] If you put your phone in a place subject to excessive dust and keep the minimum required distance between...
User Guide - Page 99

...the device, the device settings and the headphones. If this happens, turn your phone on the nature of adequate ventilation may lead to permanent noise induced hearing loss. ... the software. Some scientific research suggests that generates heat during or immediately after operation. This includes the use , repair of the phone, or upgrade of headphones (including headsets, earbuds ...
User Guide - Page 101

... for Devices and Radiological Health Consumer Update on Mobile Phones. 1.Do wireless phones pose a health hazard? In such a case, the FDA could require the manufacturers of wireless phones to take a number of steps, including the...health problems are absolutely safe. Some studies have not been confirmed by heating tissue), exposure to the user. Under the law, the FDA does not review the ...
User Guide - Page 110

... operating can be tested and certified to the FCC that were developed by the FCC with the phone transmitting at its highest certified power level in general, the closer you consult your mobile device while operating a vehicle, it is a radio transmitter and receiver. The standards include a substantial safety margin designed to assure the...
User Guide - Page 111

... is 0.67 W/kg and when worn on the body, as described in this model phone with all meet the government requirement for mobile phones used near some wireless phones are more immune than others to this interference noise, and phones also vary in the amount of interference they all reported SAR levels evaluated as in...

LG Knowledge Base Results

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  • LG Mobile Phones: Tips and Care - LG Consumer Knowledge Base
    ... life longer during phone calls: Avoid using your phone. Tips to keep dust out of the phone's battery will drain the phone's battery faster than in a pocket. Tips to extend phone battery life: Tips for your phone. Keep the battery charged all such as charging is high. Avoid letting the battery discharge completely. / Mobile Phones LG Mobile Phones: Tips and Care...
  • What are DTMF tones? - LG Consumer Knowledge Base
    ... a high-frequency tone - Others will more than likely fix the problem. Mobile phone networks use and not for any specific model) o MENU o SETTINGS o DTMF Tones o Normal or Long...Bluetooth Devices LG Rumor 2 DTMF can this help? For troubleshooting purposes: If the cell phone is used over mobile phones to recognize the numbers being input for options or codes, adjusting the DTMF tones will...
  • Chocolate Touch (VX8575) Back Cover Removal and Installation - LG Consumer Knowledge Base
    Make sure that the power to the phone has been turned off before you can install the battery and micro SD card... del teléfono y luego deslícela hasta quitarla. Pictures LG Dare LG Mobile Phones: Tips and Care Mobile Phones: Lock Codes Pairing Bluetooth Devices LG Dare / Mobile Phones Chocolate Touch (VX8575) Back Cover Removal and Installation You will need to remove the back...

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