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LG BD-370 Support Question

LG BD-370 Support Question

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Question posted by ronwright on December 29th, 2012

Network Update Not Updating Despite Saying That It Has

Model Name : BD370P Driver Version : H42301 SW Version : V7.202.00.26 A new update was found, Do you want to download it? Driver Version not found SW Version : v7.202.00 So that is what appears on the screen. it then says download is in progress and a blue line moves horizontally untill it has reached 100%.   It then says Download is complete.  Do you want to update?  I select YES, IT says update complete and will turn off automatically in 5 seconds.  Which it does. However if I then repeat the process nothing has changed and I can redo the whole process again.   The reason that this has come to light is that a Blu-ray disc that I have bought new, plays all the previews for future releases but then stalls and turns off the Blu-ray player when the feature film should commence.  I have replaced the film but get the same results.   Any clues as to what the problem may be and what I can do to watch this film, as I have no such problems with any other Blu-ray films?

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Related LG BD-370 Manual Pages

Owner's Manual (English) - Page 1

P/No. : MFL62344728 BD370V-N_BUSALLK-ENG 4/24/09 1:28 PM Page 1 ENGLISH Network Blu-ray Disc Player Owner's Manual Model: BD370 Copyright © 2009, LG Electronics U.S.A., Inc. registered mark. ENERGY STAR® is a U.S. For Service/ Support, call: Toll Free Number 1-800-243-0000 (http://us.lgservice.com) Netflix Support For ...
Owner's Manual (English) - Page 3

... protected by U.S. All Rights Reserved. "Blu-ray Disc" is prohibited. Additional information may be updated by the TV's remote control when this unit and LG TV's with SIMPLINK function have the logo as content protection systems for BD format, which imposes certain restrictions including playback restrictions for BD-ROM Mark and/or BD+ protected contents. BD370V-N_BUSALLK-ENG...
Owner's Manual (English) - Page 5

...-17 Resolution Setting 17-18 Internet connection 19-20 Network Software Update 20-21 Using a USB Flash Drive 22 Using the Home Menu 23 Adjust the Setup settings 23-28 Play a disc 29-31 Displaying disc Information 32 Enjoying BD-LIVE 33-34 Playing a DVD VR Format Disc 34 Listening to music 35 Viewing a photo 36...
Owner's Manual (English) - Page 7

... always be purchased or rented - You have to set to these require certain pre-existing conditions to create the disc. (Check with the LG players when formatting rewritable discs. BD370V-N_BUSALLK-ENG 4/24/09 1:28 PM Page 7 Playable Discs Blu-ray Disc - DVD-RW discs that contain audio titles, MP3, WMA, or Photo files. DVD+RW (8 cm / 12 cm...
Owner's Manual (English) - Page 8

...BD-ROM discs may be limited depending on one side. Subtitles Depending on top of high-definition contents. BD-ROM Disc Compatibility This player supports BD-ROM Profile 2. • Discs supporting BD-Live (BD-ROM version...PM Page 8 BD-ROM Disc Features BD-ROM Discs can store 25 GB (single layer) or 50 GB (dual layer) on video quality. about 5 to disc. Appearance and navigation of ...
Owner's Manual (English) - Page 19

... connector. This adjustment can be done from many retailers have access to services such as software updates, BD-Live interactivity, and streaming services such YouTube, etc. • Ethernet cable connection Connect the player's LAN port to the home network, quickly power off and/or disconnect the power cable of the cable. When unplugging, do...
Owner's Manual (English) - Page 20

... required to use DSL service and a cable modem is connected to a broadband home network, the player will appear on the screen when you may be limited to the number of devices you have questions about the update as follows. Network Software Update Network update notification From time to time, performance improvements and/or additional features or services may...
Owner's Manual (English) - Page 21

... for the newest update. appears. Do you cancel the update. Select OK to download it?" Note: If the software includes the driver update, disc tray may not work properly depending on . appears. 4. appears. 7. Turn the power back on your player, remove any button. • If you want to enhance the products operation and/or add new features. You can update the software by...
Owner's Manual (English) - Page 23

...network. Displays the [Setup] menu. (page 23-28) Tips: Second level • If you press HOME during playback. 23 Select a media then press ENTER. Note: The unit will be in stop mode then the [Home Menu] will appear...for selecting a media will appear if you select the [Photo] or [Music] option when the USB Flash Drive is connected and a disc is a software update available via the internet to...
Owner's Manual (English) - Page 27

... is no DHCP server on the network and you connect the player to use the software update, BD Live, Netflix, CinemaNow and YouTube features. Preparations: • This feature requires an always-on broadband internet connection. (see page 19-20.) • A BD-ROM disc compatible with corresponding ratings recorded on them. BD Age 0 8 13 17 18 255 MPAA...
Owner's Manual (English) - Page 28

... Netflix again, see page 21). Select [Netflix ESN] option and the serial number will appear. This setting is only valid when BD-J contents do not set the CinemaNow activation and Netflix activation again. Deactivates your player. Software Update You can update the software by connecting the unit directly to use the Netflix streaming. Netflix ESN...
Owner's Manual (English) - Page 29

... Press SCAN (m or M) to continue play in Complete Stop mode if you press STOP (x) again or unload the disc ("x" appears on the player or replace a disc, the player returns to play function does not work. • On BD-ROM interactive title, the unit will clear the stopped point. (Xx = Resume Stop, x = Complete Stop) Notes: • The...
Owner's Manual (English) - Page 33

... being downloaded or a Blu-ray disc is required that have not been downloaded, etc. 33 It is still in some territories by connecting this unit to sections that you use the BD-Live functions (see page 22). • The free space in -picture, secondary audio and Virtual packages, etc., with BD-Video supporting BONUSVIEW (BD-ROM version 2 Profile 1 version 1.1/ Final...
Owner's Manual (English) - Page 38

...the player may different with your YouTube account" on page 40 for more details. The most recently updated ...network connection and settings: See page 19 and 27. 2 Check the network configurations: See page 28. 3 Displays the [Home Menu]: 4 Select the [YouTube] option: 5 Select a desired option on the YouTube menu: 6 Select a video you want to view. This option will be appeared...
Owner's Manual (English) - Page 41

... software is needed, a software update screen will automatically appear when you can instantly watch movies streamed over the internet to complete activation on your LG BD player. HOME b B, ENTER You can use it to select the [yes - BD370V-N_BUSALLK-ENG 4/24/09 1:28 PM Page 41 Playing Netflix videos 1 Check the network connection and settings: See...
Owner's Manual (English) - Page 42

... is. Visit the Netflix website on your TV via your player, so your computer: www.netflix.com 2. Your instant Queue also appears on your selections are available to watch anytime. 1. If necessary... a movie or TV episode you want to watch titles on your instant Queue, click the [Remove] check box to the right of the titles and then click [Update Instant Queue] to instant]. 42 ...
Owner's Manual (English) - Page 44

The activation code number appears. Use v V b B to log into your LG BD player. For details on software updates, see page 21. • For questions regarding the CinemaNow service please visit: www.cinemanow.com/support • For questions regarding your player please visit: http://us.lgservice.com or call 1-800-243-0000 • You can use it to...
Owner's Manual (English) - Page 51

...recommended. • Set the [BD-LIVE connection] option to enhance the products operation and/or add new features. Customer Support You can...), please visit http://us.lgservice.com or contact LG Electronics customer care center. Resetting the unit If you...; The unit is correctly connected to the local area network and can update the Player using the latest software to [Permitted]. • Contact...
Specification (English) - Page 1

HD VIDEO BD370 Network Blu-ray DiscPlayer Full HD 1080p resolution and 1080p upscaling, this Network Blu-ray Disc player provides the ...Blu-ray Disc Playback Exceptional Full HD 1080p video performance, BD-Live to access real-time extras and BonusView for highly accurate 1080p at 24 or 60 frames per second. • Superior Audio Performance Up to a broadband home network...
Specification (English) - Page 2

...-0000 All rights reserved. All other trademarks are approximate. © 2009 LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. HD VIDEO BD370 Network Blu-ray DiscPlayer LGusa.com DISC PLAYBACK CAPABILITY Disc Capacity 1 Audio CD • CD-R/RW • Blu-ray DiscBD-R/RE • DVD • DVD-R • DVD-RW • DVD+R •...

LG Knowledge Base Results

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  • NetCast Network Install and Troubleshooting - LG Consumer Knowledge Base
    ...appear. Dynex DXWGRTR Belkin N+ Router Shared folders are the same cable. So, what happens when you want to use the auto setting and your home network...screen on the router should work or provide the speeds needed for it to say... power line adapter, or a network cable built into your house, move the...Wait for our connected  Blu-ray players and Network Attached Storage devices. Just ...
  • Dishwasher no water - LG Consumer Knowledge Base
    ...or bends in no water Make certain the water supply valve is turned on. That can result in the line. Check drain hose for the dishwasher is installed outside and contains... it will appear. Make sure water valve is turned and open direction. 3. It may freeze, preventing proper operation. Check drain hose for buildup of the dishwasher that it is completely turned to see if...
  • Broadband TV: Network Troubleshooting - LG Consumer Knowledge Base
    ...setting up a DMZ (demilitarized zone) in its network settings. In Windows XP, this information can assign the Blu-ray player or network TV and IP address. A DMZ will have to... enter. Select the "Start" menu and highlight "Run". 2. Article ID: 6321 Last updated: 24 Aug, 2009 Views: 4564 Also read What is not blocking communication between your Blu-ray player or broadband...

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