Konica Minolta bizhub 501 Support Question
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Question posted by Rishadmk on June 19th, 2014
What Solution Of C-2801
Current Answers
Answer #1: Posted by waelsaidani1 on June 20th, 2014 11:20 AM
Solution
PROBABLE CAUSES:
1. The HVPS has failed.
Replace the HVPS (p/n 50GA84010)
Firmware update required if still using an earlier version. TCR adjustment should also be run.
Note : Usually occurs when C-2803 or C-2801 error message is indicated at the time of setup.
Please install the latest firmware which is available via the Konica Minolta Download Selector. Access the Selector from SSD Web Support (CS Expert
Support) by clicking on 'Download MSDS, Drivers, Firmware and more'.
To run the TCR adjustment:
1. Sub Power Switch OFF/ON.
2. Get into "Service Mode".
3. "Service Mode Screen" =>Press [Imaging Process Adjustment].
4. "Process screen" =>Press [TCR Adjustment].
5. "TCR Adjustment screen" =>Press the Start Key
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