Question posted by Debbiedjz on June 5th, 2017
Exchange
why won't Kmart do an even exchange without a reciept with proper ID??
Current Answers
Answer #1: Posted by Odin on June 5th, 2017 10:11 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
In short, because they don't have to. Merchants are never required to accept returns when they haven't informed customers otherwise. Of course, they can liberalize their policies if they choose. Here are a couple of steps to consider:
- Complain to corporate: use the corporate contact information here--http://www.corporateofficeowl.com/kmart/Corporate%20Office
- Consider a complaint site like https://www.gripeo.com/ or http://www.consumeraffairs.com/, or to https://www.yelp.com/, each of which is designed to get action from the offending companies
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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