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KitchenAid KEMC378KSS Support Question

KitchenAid KEMC378KSS Support Question

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Question posted by Anonymous-66457 on July 13th, 2012

Control Panel

during baking my wife tried to set correct clock time and control panel became non responsive with a code of sa6.  I turned off power to oven hoping it would reset however when I trip the breaker oven comes back on and control panel is still non responsive with same code showing.

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Related KitchenAid KEMC378KSS Manual Pages

Use and Care Guide - Page 2

... 3 PARTS AND FEATURES 5 ELECTRONIC OVEN CONTROL 6 Display(s 6 Start 6 Lower Oven Cancel 6 Clock 6 Tones 7 Fahrenheit and Celsius 7 Timer 7 Control Lock 8 Oven Temperature Control 8 OVEN USE 8 Aluminum Foil 8 Positioning Racks and Bakeware 8 Bakeware 9 Oven Vent 9 Baking and Roasting 9 Broil Maxi/Econo 10 Convection Cooking 11 Convection Bake 11 Convection Roast 11 Convection...
Use and Care Guide - Page 5

... Rack 5 Dual Broil Element (not shown) 4. Bake Element (hidden in back of the items listed. Electronic Oven Control 8. The oven you have purchased may not match your models. 7 1 2 8 9 3 4 10 5 11 6 1. Upper Microwave Oven 2. The locations and appearances of the features shown here may have some or all of oven) 5. Oven Door Window 7. Temperature Probe Jack 11. PARTS AND...
Use and Care Guide - Page 6

... and hold CLOCK SET • START for the Clock, Timer and Control Lock. ELECTRONIC OVEN CONTROL 1 2 3 45 6 7 CONVERSION UPPER OVEN 8 9 1. Number Pads 4. Control Lock 5. Press LOWER OVEN CANCEL to set the time of Day/ Timer Display 10 11 6. Lower Oven Display (combination oven models) When the lower oven is blank. If "RETRY" flashes on the display(s) will be reset. 6 Start The...
Use and Care Guide - Page 7

... can be changed to low. Timed Cooking (combination oven models only) To Turn Tones Off/On: Touch and hold TIMER SET • START until a tone sounds. Fahrenheit and Celsius The temperature is preset in minutes and seconds or hours and minutes, and counts down the set time. Repeat to change back to set time ends, if enabled, end-of...
Use and Care Guide - Page 8

... by the displayed amount. A minus sign means the oven will occur to the oven bottom finish. The adjustment can be set between 35°F (21° C) and -35°F (-21° C). 3. It can be changed in Fahrenheit or Celsius. Control Lock The Control Lock shuts down the control panel pads to prevent unintended use a thermometer to measure...
Use and Care Guide - Page 9

...bake range can be set temperature is under 170°F (77°C). BAKEWARE To cook food evenly, hot air must be able to reduce baking temperatures 25°F (15°C). Make sure that could melt or burn near the oven vent. s Place rack in floor panel) During baking or roasting, the bake... increase baking time. "Lo°" will turn off in the recipe. Press LOWER OVEN CANCEL ...
Use and Care Guide - Page 10

... be set oven temperature will appear on once the door is closed. Position food on the grid in the broiler pan, then place it in . (7 cm) or more precise control when cooking. Press BROIL/MAXI//ECONO. BROILING CHART For best results, place food 3 in the center of fish, poultry or meat may be turned. Times...
Use and Care Guide - Page 12

Press CONVECTION ROAST. When the set between 170°F and 500°F (77°C and 260°C). 2. CONVECTION ROASTING CHART FOOD/ RACK POSITION COOK TIME (min. and under 170°F (77°C). Press the number pads to the "Positioning Racks and Bakeware" section. Press START. per 1 lb [454 g]) OVEN TEMP. Veal, Rack Position 2 Loin...
Use and Care Guide - Page 16

...(on dehydration rack(s). Let the dough rise until nearly doubled in a lightly greased bowl and cover loosely with wax paper, coated with this oven. To Use: Before using, insert the probe into... the oven and connect the temperature probe to the jack. Press START. 3. Follow the same placement, broiler pan and water and control steps above. Press and hold CONVECTION BAKE for baking by ...
Use and Care Guide - Page 19

... however the time can be able to heavy soil. Do not wipe down . Self-clean the oven before it has cooled completely could result in the glass breaking. Suggested clean times are 2 hours... Failure to move the oven door gasket. s Hand clean inside door edge and the 1½ in longer cleaning and more information. On combination oven models, the upper oven will not affect cooking ...
Use and Care Guide - Page 20

... spots can result. STAINLESS STEEL (on the lower oven display and "DOOR LOCKED" will automatically turn on panel. Damage may occur. When the cycle is reached, the lower oven will disappear. 3. Press any time: Press LOWER OVEN CANCEL. See "Clock" section. Press the number pads to set to the correct time of grain to soft cloth or sponge, not directly...
Use and Care Guide - Page 22

... showing "PF", "PF id=27" or "PF id=30"? s Is the proper bakeware being used ? Check to cover the edge of the crust and/or reduce baking temperature. 22 Use aluminum foil to make sure batter is the Control Lock set correctly? s On double oven models, has the correct oven been selected? See "Display(s)" section. See "Clock" section. See "Assistance...
Use and Care Guide - Page 24

... this appliance is operated and maintained according to instructions attached to know your appliance, to correct defects in materials or workmanship. KitchenAid will pay for factory specified parts for solid state touch control system and Magnetron tube in combination ovens to determine if another warranty applies. KITCHENAID AND KITCHENAID CANADA SHALL NOT BE LIABLE...
Installation Instructions - Page 1

... dimensions 1 Before you start 2 Electrical requirements 2 3 Installation steps If you need : ࠜ The built-in oven model number. ࠜ The built-in oven serial number. When you call, you : ࠜ Have questions about built-in Microwave/ Oven Combination IMPORTANT: Read and save these instructions. Major - Save Installation Instructions for future reference. Household - IMPORTANT...
Installation Instructions - Page 2

.... All safety messages will tell you start... Important: Observe all governing codes and ordinances. Electrical ground is your cabinet opening dimensions that are not followed. Use a matching color kit if oven is smaller than your responsibility. The microwave oven in exposure to bottom of the microwave oven door. Do Not tamper with the door open. door seals...
Installation Instructions - Page 3

..., lift and pull door toward you. • Set door aside on a protective surface. 3. latest edition (*, See Page 1) and all local codes and ordinances. Before moving oven across floor, check that the grounding path and wire gauge are not sure oven is properly grounded. Turn power supply off. Move oven close latch on the hinge in accordance with...
Installation Instructions - Page 4

... container should stop cooking. • Close door firmly. Push hinges in junction box. Turn on . • Let microwave oven complete cooking time. Page 3 Make sure the oven door is closed and the "ON" light is manufactured with white (neutral) power supply wire and a cabinet-connected bare grounding wire twisted together. 4. Press the "CANCEL" pad. Open the...
Parts List - Page 1

OVEN PARTS For Models:KEMC378KBL04, KEMC378KWH04, KEMC378KBT04, KEMC378KSS04 (Black) (White) (Biscuit) (Stainless Steel) 27" BUILT−IN ELECTRIC DOUBLE OVEN THERMAL CONVECTION LOWER MICROWAVE CONVECTION UPPER 11−06 Litho In U.S.A. (dmm) 1 Part No. 8186460
Parts List - Page 2

...& Care Guide (Oven) 8304067 Use & Care Guide (Microwave) 4450786 Cooking Guide (Lable) 8303852 Tech Sheet (Oven) 4449264 Easy Set Guide (Oven) 4451052 Guide, Easy Use (Microwave) 3191638 Safer Cooking ...4450038 Screw 25 4455641 Side, Chassis (R.H. & L.H.) 26 4452233 Back, Chassis 27 Liner, Oven (Not serviceable) 28 4448444 Grommet 29 4455636 Sensor 30 4449845 Bracket, Support 32...
Parts List - Page 10

TOP VENTING PARTS For Models:KEMC378KBL04, KEMC378KWH04, KEMC378KBT04, KEMC378KSS04 (Black) (White) (Biscuit) (Stainless Steel) Illus. DESCRIPTION 18 4452366 Cover, Top Front 19 4455038 Transformer, Control Panel 20 4452247 Plate, Cover 4449809 Screw (4) 21 4451934 Suppressor 22 313806 Screw (2) 23 4449809 Screw 24 3400080 Screw 25 4450038 Screw 26 4449154 Screw 10 ...

KitchenAid Knowledge Base Results

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    ... foil in your product model number in the search tool below. Try to unlock and remove the lock icon from display. See "Assistance or service" section below . When the control is the Child Lock (on the display. Superba built-in and microwave combination ovens Can I use of the door? If water does not heat, please...
  • My gas oven won't operate
    ... Proposition 65 Warnings Using the Control Lock feature << When the control is locked, only the Accusimmer ® , Clock Set, Oven Light (on any one year 1 to release air from the display. Go Back to unlock. Turn on some models, is your Use & Control Lockout The Control Lockout shuts down the control panel pads to avoid unintended use...
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    ... to handle the bulb. Remove the glass light cover by snapping it does not come on ? Do not touch the bulb with bare fingers. The oven lights are 12-volt, 5-watt maximum halogen bulbs. How can I replace a bulb(s) if it back into the wall. Reconnect power. Built-in and microwave combination ovens Changing the oven light bulb -

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