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Kenmore HE2t Support Question

Kenmore HE2t Support Question

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Question posted by lcsailing on May 12th, 2013

How Do I Fix A F-21 Error

how do I fix a F-21 error

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Related Kenmore HE2t Manual Pages

User Guide - Page 1

CONSUMER SERVICES TECHNICAL EDUCATION GROUP PRESENTS L-78 FRONT-LOADING AUTOMATIC WASHER MODELS: WFW8300SW, WFW8500SW, WFW8500SR JOB AID Part No. 8178558
User Guide - Page 2

...FORWARD This Whirlpool Job Aid, "Duet Sport™ Front-Loading Automatic Washer" (Part No. 8178558), provides the technician with information on..., refer to properly diagnose malfunctions and repair the Duet Sport™ Front-Loading Automatic Washer. The objectives of the Duet Sport™ Front-Loading Automatic Washer. Copyright © 2006, Whirlpool Corporation, Benton Harbor, MI 49022 -...
User Guide - Page 4

... 6-1 Diagnostics 6-1 Diagnostic Guide 6-1 Failure/Error Display Codes 6-2 Diagnostic Test 6-5 Error History Display 6-6 History Overview Test Program 6-6 Manual Diagnostic Test 6-7 Manual Overview Test Program 6-7 Electronic Assemblies - Removal Or Replacement 6-8 Washer Care 6-9 Troubleshooting Guide 6-11 WIRING DIAGRAMS 7-1 Washer 7-1 Grounding System 7-2 - iv -
User Guide - Page 8

Max Width Product Weight (approx) WFW8300SW WFW8500SW WFW8500SR Front Load Washer Front Load Washer Front Load Washer White with Gray Accents White with Gray Accents White with Sterling Bright Accents 3.3 3.6 3.6... Water Consumption Average DOE (Gallons-Per-Cycle) Rated Load Load Pounds Height Install Depth: Min - SPECIFICATIONS Model Number Model Description Color Capacity (Cu.Ft.
User Guide - Page 9

...; Wood block • Ruler or measuring tape Parts supplied If You Have Laundry tub or standpipe taller than 96" (2.4 m) Overhead sewer Floor drain Drain ...shaped hose form B. Inlet hose washers (4) D. and connector kit, Part Number 2858835 4 ft (1.2 m) drain hose extension kit, Part Number 2858863 2 longer water fill hoses: 6 ft (1.8 m) Part Number 76314 10 ft (3.0 m) Part Number 350008 A ...
User Guide - Page 10

...floor to the washer. • A grounded electrical outlet located within 4 ft (1.2 m) of...washer with a total weight (water and load) of 20-100 psi (137.9-689.6 kPa). • A level floor with foam backing, is your responsibility. Custom undercounter installation Washer only 2" (5 cm) 36" min. (91.4 cm) 1" (2.5 cm) 27" (68.6 cm) 1" (2.5 cm) 2-2 Some water can remain in a basement, laundry...
User Guide - Page 14

... plastic spacer covering the bolt. 2. Failure to move it is seated on the washer. 3. Excessive Weight Hazard Use two or more people to do so can result. These bolts ...system during transportation. Coupling B. Attach a hose to the water faucets Make sure the washer drum is within approximately 3 ft (90 cm) of the inlet hoses. Once all 4 bolts are removed. INSTALLATION...
User Guide - Page 22

... the cycle has been canceled. To load washer Open the washer door by pushing it firmly until the lock clicks. Open the dispenser drawer and add laundry additives to color and type of fabric. If desired, select the END OF CYCLE SIGNAL. It may also result in washer errors, longer cycle times, and reduced rinsing...
User Guide - Page 23

... is complete, the CYCLE COMPLETE status light illuminates, the door unlocks, and the wash load can be added to the proper compartment. 3. Always use only powdered detergents in the ...drawer slowly and completely (to remain in washer errors, longer cycle times, and reduced rinsing performance. Do not put laundry additives directly into the wash tub. Laundry additives are made to add them. ...
User Guide - Page 33

... end of the machine removed? As with the floor. This is normal. • Were the 4 shipping bolts in the back of draining. TROUBLESHOOTING WASHER & COMPONENTS ERROR CODES When all four pedestal feet must be in firm contact with metal snaps, buckles or zippers? Are screens at equal heights. • Is...
User Guide - Page 59

Disconnect the four wire connectors from the motor control unit and remove the unit. 10. Motor Control Unit Wire Connectors 4-21
User Guide - Page 68

... wiring standoffs from the base. Slot Tab Turn Shock Absorber Here Motor Control Unit Wiring Standoffs 21. REASSEMBLY NOTE: When you reinstall the shock absorbers in on a padded surface. Remove Vent Tube... (see page 4-22 for the procedure). 19. Remove the four shock absorbers from the washer, and place it contacts the bracket, then turn the nut an additional 1/4-turn the top...
User Guide - Page 80

... switch hose is in the inlet valves. - NOTES: After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be dis- Door switch/lock unit failure. 1. played on all hoses for possible leaks. 6. Plug in washer or reconnect power. 6. Reference Status LEDs chart, page 6-4 NO WATER DETECTED ENTERING MACHINE...
User Guide - Page 81

... not located near a source of the CLEANING WASHER cycle a load is completely closed for more than 60 seconds, an Overflow Condition occurs. Unplug washer or disconnect power. 3. Check/clean drain pump...F31 code will reset the MCU. Possible Causes/Procedure 1. Plug in washer or reconnect power. 5. PUMP DRIVE SYSTEM ERROR When the connection between pump and the Central Control Unit (CCU) is...
User Guide - Page 82

...11 Add a Garment, Wash, Spin Add a Garment, Soak/Prewash, Rinse F/20 Rinse, Cycle Complete Wash, Spin F/21 Add a Garment, Rinse, Cycle Complete Add a Garment, Wash, Spin F/22 Wash, Rinse, Cycle Complete Soak/Prewash,...1. Verify CCU operation by the pressure switch during the drain or spin phases, the washer will fill 4 liters of water and during 5 minutes the unit will rest without ...
User Guide - Page 83

...3. This executes the automatic test but does not show the error history. • Close the door. • Push POWER. • Select the CLEAN WASHER cycle. • Press EXTRA RINSE four times within 5 seconds... Operation modes: • Display the error states that have been recorded by the appliance. • Run through an automated test. • Run loads to performing any one key (except PAUSE...
User Guide - Page 84

... Checked Door lock system Clean Washer Delicate Clean Washer Distribution system is used and successfully completed: • The control will respond by cold water inlet valve (4 liters). Whitest Whites Drum rotates counter-clockwise and will turn on all turn off for 0.5 seconds and then all lights for 5 seconds. ERROR HISTORY DISPLAY When the...
User Guide - Page 89

...of foreign objects and not plugged. 6. Check drain pump. 8. Check harness connections. 6. Unplug washer or disconnect power. 4. Check under Won't Dispense problem above. 1. Verify flowmeter operation by running ... shown for each problem. 1. Open and close the door. Check for a Fault/Error Code on the touchpad twice. 3. Verify CCU operation by looking for plugged screen. ...
User Guide - Page 90

... CAUSE/TEST NOTE: Possible Cause/Tests must be performed in the sequence shown for an abnormal condition. Unplug washer or disconnect power. 2. Remove shipping system. 2. Check that the drain hose and drain pump filter are ... of foreign objects. 6. DISPLAY FLASHING See Failure/Error Display Codes. 6-12 Check installation. 3. Check water temperature sensor for each problem. 1.
User Guide - Page 91

WIRING DIAGRAMS WASHER N L IF DOOR LOCK/SWITCH DS DLS Lock Unlock IF2 DS2 DL3 DLS2 1 2 12 1 2 3 1 2 DRIVE MOTOR MOTOR CONTROL UNIT (MCU) L2 N1 MS2 1 2 MI3 1 2 3 HEATING ELEMENT DRAIN PUMP INLET VALVES DISPENSER Motor Switch VC VH HE2 21 DP2 1 2 VH7 1 3 DI6 571 3 56 DR1 K1 L1 L2 K2 N1 HR2 HR1 CENTRAL...

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