Kenmore 000/12 Support Question
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Question posted by Win3car on April 17th, 2016
Gas Grill Firebox Rust Thru
I have a Kenmore gas grill model 23683 with a rusted out firebox that needs to be replaced. This is a known issue. I have been transferred 5 times with no resolution
Current Answers
Answer #1: Posted by Odin on April 17th, 2016 10:27 AM
Sorry for your problems, but there are no recalls for this model. Regardless, you should not be given a runaround by customer service. May I suggest that you communicate with the corporate office--see the contact information here: http://www.corporateofficeowl.com/kenmore/Corporate%20Office.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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