Get support for Jabra STONE2

Jabra STONE2 Support Question

Jabra STONE2 Support Question

Find answers below for this question about Jabra STONE2.
Need a Jabra STONE2 manual? We have 4 online manuals for this item!
Question posted by davidansley on December 8th, 2011

Unable To Connect My Stone 2 To My 9930. Cant Get The Voice Saying Im In Pairin

I can't pair my 9930 and my stone 2. I get the blue light but no voice saying I am now in pairing mode.

Current Answers

Answer #1: Posted by JabraSupport on December 9th, 2011 6:16 AM
This answer was accepted by the poster of the original question.
JabraSupport

Member since:
October 13th, 2011

Points: 1,597,040
1,100
points
Unfortunately, there's no way to reset the Jabra Stone2 other than reinstalling the firmware.  I'm not sure what you mean when you say that you, "get the blue light."  My question is - is the blue light flashing constantly?  If so, you're in pairing mode.

If not, press and hold the answer/end button until the headset turns OFF (you'll see the lights flash four times together) then press and hold the answer/end button until the blue light is flashing constantly - this would be pairing mode.  

I'd strongly suggest resetting the phone by turning it off and removing its battery for 15 seconds.  This will clear out any communications errors that may have happened previously.

If you continue to have any issues, please contact Jabra's Product Support Group by calling 800-327-2230 or you can email them at [email protected].

Related Jabra STONE2 Manual Pages

User manual - Page 2

english Contents THANK YOU 2 ABOUT YOUR JABRA STONE2 2 WHAT YOUR HEADSET CAN DO 3 GETTING STARTED 4 CHARGE YOUR HEADSET 5 TURNING YOUR HEADSET ON AND OFF 5 PAIRING IT WITH YOUR PHONE 6 WEARING STYLE 7 HOW TO 7 WHAT THE LIGHTS MEAN 10 USING YOUR JABRA STONE2 WITH TWO MOBILE DEVICES 11 TROUBLESHOOTING & FAQ 12 Need more help 14 Taking care of your...
User manual - Page 3

... 2 StatusDisplay™ Shows battery and connection status 3 Light indicators on portable charging unit Shows battery charging status (single red LED) and battery time left (One ( ABOUT YOUR JABRA STONE2 1 Answer/end button Tap to make the most of your headset. We hope you for purchasing the Jabra STONE2 Bluetooth® headset. english THANK YOU Thank you...
User manual - Page 4

... (PhoneBook Access Profile), answer/end, voice dialling*, Multiuse™ 7. easy pairing with Noise Blackout™ Extreme 5. Answer or ignore phone calls by touch control - When connected, tap the answer/end button to phone's user manual WHAT YOUR HEADSET CAN DO english Jabra STONE2 is too low) 10. Your Jabra STONE2 lets you to two Bluetooth®...
User manual - Page 5

... weight is automatic. e-SCO for both Bluetooth® connectivity and battery status ensures that your portable charging unit - When your Bluetooth® device. Operating range up , low battery etc.(Voice Guidance). On/off . StatusDisplayTM with mobile phone without pincode 12. Jabra Stone2 4 When the headset is taken out of the portable charging unit and...
User manual - Page 6

... can use the headset during recharge of the portable charging unit and press lightly on the portable charging unit shows solid red light and when the light indicator turns off the headset manually without using it . english CHARGE YOUR HEADSET Make sure that you recharge your both headset and portable charger together at least once a month. Jabra Stone2 5
User manual - Page 7

...'setup,''connect' or 'Bluetooth®' menu on Answer/End - The phone will find the Jabra STONE2 - Jabra STONE2 supports Bluetooth® version 2.1 including Simple Secure Pairing meaning that Bluetooth® is activated on the Jabra StatusDisplayTM) and start up in pairing mode (showing flashing blue light on your Bluetooth® phone to discover the headset. Jabra STONE2 assists...
User manual - Page 8

... the phone rings to voice mail or hear the busy signal - Depending on your right ear and enjoy the comfort. english WEARING STYLE Wear Jabra STONE2 on your phone settings... to operate. Say "Answer" after the caller is connected to your phone, all calls made from your phone will either be transferred to your headset. (Subject to phone's user manual ** Phone dependent Say "Ignore" Make...
User manual - Page 9

... check battery status and connectivity status Play music (Some phones may require that you start a Media Player first)* - Slide your ringtone or caller ID All about the Jabra Voice Feature Type Voice Control Voice Guidance Definition Your voice in action, where you guide the headset The headset plays voice announcements to you Voice Control Your voice to STONE2 What it out...
User manual - Page 10

... phone "Connected" Announced when the STONE2 is connected, but no phone name is available "Disconnected" Announced If a connected phone is turned off " Announced when STONE2 is still turned on your Jabra hands free device and chose pair or OK. "Power off , goes out of range or has BT disabled while in range and while the headset is...
User manual - Page 11

... indicators Battery indicator Solid green light Solid red light Bluetooth® indicator Flashing blue light Solid blue light Battery OK Less than 50% left (approx.) In pairing mode Paired with phone Jabra Stone2 10 ** Phone dependent "Battery level is medium" is announced. If the battery level is connected to your phone and if your battery in your headset needs to ensure ease...
User manual - Page 12

... talk time left in pairing mode the StatusDisplayTM will remain turned on the charging unit a light indicator shows different states during charge of non-activity to save battery. Only when in the charging unit. Battery Status display on charging unit: The display shows how much battery left ( The headset is inserted into the charging...
User manual - Page 13

... sure your phone is connected to the headset by tapping the Answer/End button I hear crackling noises - TROUBLESHOOTING & FAQ I am having pairing problems - I cannot use Reject call, call hold , Redial or voice dialling These features are dependent on hold and voice dialling are not supported by all devices. The Jabra STONE2 is designed to work with...
User manual - Page 14

... device - Set your phone to the regular one. Remove the Bluetooth® connection to re-establish the Bluetooth® audio link - Take the headset out of seconds, press the answer/end button until yellow light comes on Jabra STONE2 by performing pairing in the following way: - Press the Answer/End button for 10-15 seconds...
User manual - Page 15

... more help? 1. Bluetooth® devices will not work if the devices have not been paired. Jabra Stone2 14 Avoid storage at www.bluetooth.com. 2. Bluetooth® profiles are the different ways that connects devices, such as mobile phones and headsets, without wires or cords over a short distance approx. 33 feet (10 meters). High temperatures...
User manual - Page 16

... together. 5. Standby mode is when the Jabra Stone2 is a code that you 'end' a call . This headset contains Li-Ion battery - english 4. Passkey or PIN is passively waiting for a call on your mobile phone to local regulations www.jabra.com/weee Jabra Stone2 15 When you enter on your Jabra Stone2. Disposal according to pair it with...
Datasheet - Page 1

... you just what you need to even touch the headset to know if your headset is connected and lets you don't. Extra Power - With the Jabra STONE2 everything sounds great. The all new voice control system means you - The headset tells you who's calling and you then simply say "Answer" if you if your battery is running...
Datasheet - Page 2

...answer a call hands-free, simply say "Answer" to accept it or "Ignore" to discover Jabra STONE2 3. Voice-activated call answering To answer an incoming call . For later pairing: Turn your headset Place headset in pairing mode. Your phone will automati- Quick Start Guide Charging your headset off When headset is automatically on. Headset can take a call , STONE2 announces the name of the...
Declaration of conformity - Page 1

... on behalf of GN Netcom A/S by: Name: Tom Ringtved Position: TA Engineer EN Hereby, GN Netcom declares that the products identified as Jabra STONE2 Bluetooth® Wireless Headset Type Identifier : BTE2 to which this product is gaminys atitinka esmines ir kitas tiesiogiai susijusias Direktyvos 1999/5/EC nuostatas. FR GN Netcom déclare...
Technical Specification - Page 1

...Headset profile, PBAP EDR, SCO, eSCO, Sniff mode 10 meters (33 feet) Up to 8, connected to two at the same time (MultiUse™) Up to 10 hours (up to 2 hours in headset alone) Up to 15 days Approximately 1 hours Headset...? JABRA STONE2 WITH VOICE-ANSWERING IT'S EASY TO ANSWER CALLS IN STYLE Bluetooth compliance Supported Bluetooth profiles Supported modes Operating range Paired devices Talk...

Similar Questions

How Do I Turn On The Pairing Mode To Connect My Samsung Cell Phone?
I have a Jabra HFS001 Crusier and would like to know how to put it in the pairing mode so I can conn...
(Posted by papamat 11 years ago)
My Jabra Stone 2 Blue Tooth Has The Battery Light As Well As The Blue Tooth Ligh
My Jabra stone  blue tooth has both the battery light as well as the Blue tooth light Blinking
(Posted by joje32670 11 years ago)
How Do I Synch To My Htc Phone
(Posted by stanjrt 11 years ago)
How To Connect To Iphone 4s
bluetooth connectio to iphone 4s
(Posted by drew81613 11 years ago)
Jabra Stone
I have a Jabra Stone with bte2 stamped on the inside of the charger is this the original or is this ...
(Posted by keola 12 years ago)
Ask a New Question
Use the box below to post a new question about this Jabra product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Jabra Manuals

Find free Jabra STONE2 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Jabra Reviews

View thousands of Jabra user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Jabra customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Jabra customer service rankings, employee comments and much more from our sister site.