Jabra JOURNEY Support Question
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Question posted by crisdietrich on December 8th, 2011
Why Can I Not Unpair From Htc Evo And Start Topair It With Iphone
Current Answers
Answer #1: Posted by JabraSupport on December 9th, 2011 6:29 AM
I'd suggest making sure the Journey is OFF and go into the Evo's Bluetooth menu. Select the Jabra Journey and remove it as a paired device from the phone.
You can also reset the Jabra Journey by turning the unit ON, then press and hold the answer/end button until you hear the voice indicate, "Pairing Mode." Once in this mode, press and hold the Volume Down and answer/end buttons simultaneously until you see a purple light flash. Turn the unit OFF and then ON again and it'll be in pairing mode.
After that, you should be able to add it as a new device from your new phone's Bluetooth menu.
For further assistance, please contact Jabra's Product Support Group by calling 800-327-2230 or by email at [email protected].
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