Jabra GN1000 Support Question
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Question posted by donnag55993 on November 9th, 2012
How Do I Get The Headset Line On The Telephone Console To Remain On?
I have a NEC Dterm IPk phone that works with the Jabra GN9120 headset and Jabra GN1000 lifter. When I raise the lifter from the headset I don't get a dial tone. I have to press the headset line button on the telephone console in order to get an outside line. I was able to connect before wothout having to press the headset line button and recently it has stopped working this way. Please advise.
Current Answers
Answer #1: Posted by JabraSupport on November 9th, 2012 10:31 AM
I'm sorry, but for support on Jabra Professional Products, you need to call the Product Support Group at 866-697-8757 (in North America) or email them at [email protected]. It's difficult to provide support through HelpOwl for these products. If you're not in North America, consult Jabra.com for the support number in your region.
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