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Jabra FREEWAY Support Question

Jabra FREEWAY Support Question

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Question posted by Stephaniepana on May 24th, 2012

Problem With Jabra Freeway

Can not hear caller and caller can not hear me . Also contact have not been transferred. All else works fine. 

Current Answers

Answer #1: Posted by JabraSupport on May 25th, 2012 8:22 AM
This answer was accepted by the poster of the original question.
JabraSupport

Member since:
October 13th, 2011

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I would suggest resetting both your phone (if possible) and the Jabra Freeway - this will likely resolve the issue you're having.  Start by removing the Jabra Freeway from the list of paired devices in your phone's Bluetooth menu.

Reset the Freeway by turning the unit on and then pressing and holding the answer/end, voice and mute buttons until you hear the tones.  Turn the unit off.  Reset your phone by simply turning it off and removing its battery (if possible) for at least 15 seconds.  Replace the battery and turn the phone back on.

You'll need to repeat the pairing procedure to pair your phone and the Freeway again, but it should work perfectly after that.  Your contacts aren't transferred from the phone to the Freeway as they were with Jabra's Cruiser2.  Rather, the Freeway accesses your phone's contact list on the fly when a call is received.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

 

Related Jabra FREEWAY Manual Pages

User manual - Page 2

ENGLISH CONTENTS THANK YOU 2 ABOUT YOUR JABRA FREEWAY 2 WHAT YOUR SPEAKERPHONE CAN DO 3 GETTING STARTED 4 CHARGE YOUR SPEAKERPHONE 4 TURNING YOUR SPEAKERPHONE ON AND OFF 5 PAIRING IT WITH YOUR PHONE/DEVICE 6 PAIR A NEW OR SECOND DEVICE 6 CONNECTING WITH YOUR PHONE 7 PLACE THE SPEAKERPHONE IN YOUR VEHICLE 7 HOW TO 8 JABRA VOICE FEATURES 10 ADDITIONAL FEATURES 13...
User manual - Page 3

We hope you for purchasing the Jabra FREEWAY Bluetooth® speakerphone. ENGLISH THANK YOU Thank you enjoy it! This instruction manual ...initiate voice command functions G Visor clip H Power switch Slide to ON position to mute/un-mute your speakerphone. ABOUT YOUR JABRA FREEWAY A Answer/end button Tap to answer/end call B FM button Tap to activate FM mode and stream music and calls to...
User manual - Page 4

...using your car radio - Dual microphones provides outstanding background noise reduction - ENGLISH WHAT YOUR SPEAKERPHONE CAN DO Your Jabra FREEWAY lets you who is calling* - Ease of standby time - Up to wireless stereo music in Virtual Surround ... - Bluetooth technology - be connected to your voice - Transfer music and calls to two active Bluetooth devices at the same time -
User manual - Page 5

... phone or device The first time you turn your Jabra FREEWAY on your car's power outlet. Plug the car charger into the On position. Jabra FREEWAY can at any time disable both by pressing the Voice...longer talk to do. You will hear "Voice off" and FREEWAY will turn on you will light up in red while charging. The charging indicator light will hear Voice Guidance telling you what to...
User manual - Page 6

...automatically turn off when your phone is left in the On position the Jabra FREEWAY will automatically turn on or off. - NOTE: The lifetime of the ... We therefore recommend that you should not use your supplied FREEWAY charger to turn it on if the power switch is left uncharged for a long period. NOTE: Moving the Jabra FREEWAY will be significantly reduced if your device at least once ...
User manual - Page 7

... MobilSurf BLUETOOTH Infrared port Wap options Synchronization Networks SELECT DEVICES FOUND Jabra FREEWAY Jabra FREEWAY Passkey: **** HANDSFREE Jabra FREEWAY added. If you will need to reconnect to start using a procedure called 'pairing'. Choose Jabra FREEWAY. 4 When pairing is turned on it will hear "Connected". The handsfree is now ready for a passkey or pin code...
User manual - Page 8

... on the phone/device. When the speakerphone and phone/ device have disabled Voice Guidance you can put Jabra FREEWAY in pairing mode. If the devices are used together. JABRA FREEWAY 7 PLACE THE SPEAKERPHONE IN YOUR VEHICLE The Jabra FREEWAY sits discreetly and conveniently on and Bluetooth® is only needed the first time a speakerphone and a phone...
User manual - Page 9

...phone** JABRA FREEWAY 8 * Phone dependent ** Refer to reject an incoming call - Say "Redial" to operate. Double Tab the Answer/End button when the phone rings to phone's user manual You can then: - Say "Answer" after the caller is... person who called you will either be prompted to voice mail or hear the busy signal - Tap the Answer/End button - Tap the Voice button and you will be...
User manual - Page 10

... the Answer/end button until you will automatically transfer the call from your ringtone or caller ID. ENGLISH - Press the Answer/end button to switch to call on a call directly from the speakerphone to wireless on the Jabra FREEWAY the music will pause and you hear a beep to transfer a call to play again*. You can also...
User manual - Page 11

... "Call back" Calls back the last incoming call you can tap the Voice button, wait for Jabra FREEWAY to ask you phone. You do not have an incoming call recieved on the FREEWAY JABRA FREEWAY 10 Voice control - ENGLISH JABRA VOICE FEATURES Type Definition Voice Control Your voice in action, where you guide the speakerphone Voice...
User manual - Page 12

Will tell you what your options are "Cancel" Will cancel the current operation and close the voice menu JABRA FREEWAY 11 * Phone dependent Voice control - While listening to music* Your Voice to FREEWAY What it does "Next track" Will skip to the next track on your playlist "Stop" Will stop the music in your...
User manual - Page 13

... announcements that talks you can see the most common announcements. Search for a PIN code enter 0000" The FREEWAY is in range and while the speakerphone is still turned on your phone/device supports caller ID (PBAP) JABRA FREEWAY 12 * Phone dependent In the table below 10% "Voice on or enable Bluetooth. Turn on /off...
User manual - Page 14

...through your Jabra FREEWAY. The audio will resume after the call JABRA FREEWAY 13 * Phone dependent Tap the Voice button and say "Play"*. In this state the phone paired last will automatically transfer to exit ...and audio from GPS applications* If your phone or device supports A2DP audio streaming you can hear your music or any time tap the Voice button again and: - Simply start playing ...
User manual - Page 15

...transmit your calls, music and GPS directions from a radio station on your phone.* JABRA FREEWAY 14 * Phone dependent If it will automatically adjust to your car stereo using the...and set the radio to the announced frequency. QUICK REFERENCE TABLE FOR MANUALLY CONTROLLING YOUR JABRA FREEWAY Function Entering pairing mode Cancel pairing mode Answer call End a call Reject a call ...
User manual - Page 16

... and "Voice off" when you can tap the Vol- When the FREEWAY is playing. - Download Firmware updates and additional languages Go to disable the LED's. JABRA FREEWAY 15 Bluetooth is a radio technology, which means it will automatically go into the On position. I hear crackling noises - ENGLISH Enable or disable Voice Guidance and commands Press...
User manual - Page 17

... manual for about 6 seconds. The speakerphone registers a list of your speakerphone, the FM frequency must be operated from the primary device e.g. I am having pairing problems - Will the Jabra FREEWAY work with other Bluetooth devices that some features can not connect speakerphone and radio via FM transmitter - I can only be tuned in manually on while...
User manual - Page 18

...profile (PBAP) and that on your speakerphone. NEED MORE HELP? 1. My Jabra FREEWAY does not announce the caller names during incoming calls - In urban areas it is therefore advisable to find ...www.jabra.com (for the latest support info and online User Manuals) 2. ENGLISH - On some Android phones a warning message about the phonebook transfer appears in order to get caller ID...
Datasheet - Page 1

... the incoming callers, ask if you want to unwanted background noise. There is under license. (Design and specifications subject to make, answer, end, redial, or reject calls - That's because with Noise Blackout Extreme™ dual microphone technology, you get into your voice to change without notice) Jabra FREEWAY Bluetooth® Wireless Speakerphone Works with...
Datasheet - Page 2

... phone 1. Voice guidance provides pairing instructions, caller id, connection status and battery level 6. Control music player using the built-in pairing mode and begin to tell you have an incoming call you enter and leave your car. Firmware updates and additional languages available for the Jabra FREEWAY to 14 hours of talk time...
Technical Specification - Page 1

..., voice commands, music streaming (A2DP), music remote control (AVRCP), FM transmitter, caller name announcement (PBAP), dedicated mute button, advanced multiuse™, Noise blackout Extreme™... Speaker Operating temperature Storage temperature Waterproof Rain shower proof CLA power supply Charging plug dimensions Jabra CRUISER2 materials Pairing passkey or PIN Features JABRA FREEWAY ENJOY...

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