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Jabra DRIVE Support Question

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Question posted by gthalls on September 9th, 2012

My Jabra Drive Shows It Is Connected, But I Cannot Use It On Calls

I can see that my jabra drive is connected, but i can't use it for phone calls on my Iphone 4s.  I can type a text and hear it.  If i play a game on an app it can hear the music.  Not sure what has happened.

Current Answers

Answer #1: Posted by JabraSupport on September 10th, 2012 8:39 AM
This answer was accepted by the poster of the original question.
JabraSupport

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I'd suggest resetting your Jabra Drive.  Start by removing the Drive from the list of paired devices in your iPhone's Bluetooth menu.  Turn the Drive ON and then press and hold the answer/end button until the light starts flashing rapidly.  Press and hold the volume down and answer/end buttons until you hear the 3rd (higher) tone.  You'll need to repeat the pairing procedure to pair your Drive and iPhone together again but it should work fine after that.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

Related Jabra DRIVE Manual Pages

User manual - Page 2

... 4 WHAT THE LIGHT MEANS 4 GETTING STARTED 5 CHARGING YOUR JABRA DRIVE 5 TURNING YOUR JABRA DRIVE ON AND OFF 6 PAIRING YOUR JABRA DRIVE WITH YOUR PHONE 6 CONNECTING WITH YOUR PHONE AUTOMATICALLY 7 PLACING JABRA DRIVE IN YOUR VEHICLE 8 ADDITIONAL FEATURES 8 HOW TO HANDLE CALLS FROM A SINGLE PHONE 9 HOW TO HANDLE CALLS FROM TWO MOBILE PHONES 10 TROUBLESHOOTING & FAQ 11 Need more help 12...
User manual - Page 3

... enjoy it! We hope you started and ready to make the most of your in -car speakerphone. ABOUT YOUR JABRA DRIVE A Status light B Answer/end button C Volume control D Integrated Visor Clip E Microphone F On/off switch G Micro USB charging connector A B C D E F G Jabra DRIVE 2 english THANK YOU Thank you for purchasing the Jabra DRIVE Bluetooth® in -car speakerphone.
User manual - Page 4

...- Bluetooth specification version 3.0 - Echo cancellation through DSP - Jabra Status Light (battery status, call status, connection status) - Operating range up to 30 days - english WHAT YOUR JABRA DRIVE CAN DO Your Jabra DRIVE lets you do all this: - Answer calls - Reject calls* - Transmit mobile music, podcasts and directions from a GPS app on your phone - Size: H104 mm W56 mm D18 mm...
User manual - Page 5

... blue The status light is flashing red The status light turns red The status light turns green Speakerphone Status Pairing mode Connected Standby/Idle Incoming call Active call There is between 70% and fully charged Jabra DRIVE 4 talk time left The unit is charging Fully charged or the charging level is less than 30 min.
User manual - Page 6

... - Jabra DRIVE 5 The status light will be charged outside your mobile phone The Jabra DRIVE is easy to the car charger. do not use chargers from any other devices as this may damage your car's power outlet. CHARGING YOUR JABRA DRIVE Make sure that you press it . When fully charged the status light turns green. Use the USB cable to connect Jabra DRIVE...
User manual - Page 7

...the first time, the speakerphone will flash rapidly blue. 3 Set your Bluetooth® phone to 'search' or 'add' a Bluetooth® device.* Jabra DRIVE 6 * Phone dependent Sleep mode and Auto OFF When not connected to a mobile phone using a procedure called 'pairing'. By following a few simple steps, a phone can be paired with the speakerphone in a matter of minutes. 1 Activate Bluetooth...
User manual - Page 8

... if the pairing process was interrupted, you want to the phone. and 3. Jabra DRIVE 7 Accept by pressing 'Yes' or 'OK' on . If the devices are used when it is now ready for approximately 5 seconds until the status light stars blinking rapidly blue. The handsfree is "connected" to pair with the passkey or PIN = 0000 (4 zeros...
User manual - Page 9

... HANDLE CALLS FROM TWO MOBILE PHONES section * Phone dependent Jabra DRIVE 8 ** Available ONLY in English To learn more about your phone. - Jabra DRIVE can be paused when you about Advanced Multiuse™ please go to the speakerphone. english ADDITIONAL FEATURES Play music and GPS directions* Make sure that the speakerphone and mobile phone are connected. PLACING JABRA DRIVE IN...
User manual - Page 10

... at its highest or lowest limit Jabra DRIVE 9 * Phone dependent A short sound will indicate that the speakerphone is on and not used Mute Long press the volume down button. to adjust the volume level. english HOW TO HANDLE CALLS FROM A SINGLE PHONE Function How to perform Single call Answer or end a call Tap the answer/end button on...
User manual - Page 11

... active call from your phone to perform Calls on two phones (One active call - other phone's call is on hold ) Release active/activate held Tap the answer/end button Hold active and activate held call Press the answer/end button Release held call Double tap the answer/end button HOW TO HANDLE CALLS FROM TWO MOBILE PHONES Function How to Jabra DRIVE Tap...
User manual - Page 12

... noises Bluetooth is a radio technology, which means it is playing. - A beep and a purple flash of up to 7 mobile phones. Jabra DRIVE 11 I cannot hear anything in the pairing mode by tapping the answer/end button. Make sure your phone is designed for the speakerphone and the connected device to reset the pairing list in the speakerphone. - Increase the...
User manual - Page 13

... use Reject call, call hold , Redial or voice dialing - These features are dependent on hold and voice dialing are optional features which are compliant with Bluetooth version 1.1 or higher and support a headset, hands-free and/or advance audio distribution profile. Please note that are not supported by all devices. voice dial using Jabra DRIVE with 2 mobile phones...
User manual - Page 14

...113°F - or below -10°C/14°F). Do not expose the Jabra DRIVE to rain or other liquids. Always store the Jabra DRIVE with the power off and safely protected. - Phone: Belgique/Belgie Danmark Deutschland Die Schweiz España France Italia Luxembourg Nederland Norge &#... 020792522 0800 0327026 +7 916 246 69 00 00800 722 52272 TAKING CARE OF YOUR JABRA DRIVE - english 3.
User manual - Page 15

... 'end' a call . Pairing creates a unique and encrypted link between two Bluetooth devices and lets them communicate with each other and automatically work if the devices have not been paired. 4. Passkey or PIN is 0000. 5. english GLOSSARY 1. Standby mode is when the Jabra DRIVE is a radio technology that connects devices, such as mobile phones and headsets...
User manual - Page 16

...subject to change without notice). Rev A Made in China Type: HFS004 FCC ID: xxxxxxx IC: xxxxxxxx www.jabra.com and any use of their respective owners. All other trademarks included herein ... trademarks included herein are owned by the Bluetooth SIG, Inc. and any use of their respective owners. Jabra® is a registered trademark of GN Netcom A/S. The Bluetooth® ...
Datasheet - Page 1

... in -car speakerphone to use it will connect automatically whenever you can then talk freely on your hands on the phone. just press the big friendly button on the in the manual to find out how to answer and enjoy crystal clear hands-free conversation! RReeaassoonnss ttoo cchhoooossee tthhee Jabra DRIVE Jabra SPEAK410 - THE BLUETOOTH®...
Datasheet - Page 2

... until you hear a special sound indicating that the speakerphone is no longer muted. Easy Voice Guidance (Connected and Low Battery)** 5. Transfer your music, audio from a GPS application or any other type of audio from your PC 11. To un-mute an active call . Playback of standby time * Phone dependent ** Available ONLY in -car speakerphone to Jabra DRIVE. Auto...
Technical Specification - Page 1

.... Discharging 14 F to 140 F (-10° C to 60° C) Less than 6 months: -4 F to 95 F (C -20° C to 8, one another. JABRA DRIVE DRIVE AND TALK. Bluetooth® technology eliminates wires between devices, such as mobile phones and headsets, and enables communication between devices that are device dependent Bluetooth® wireless technology is Bluetooth® wireless...

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