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Jabra DRIVE Support Question

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Question posted by Anonymous-88177 on December 9th, 2012

Voice Calling

When I try to voice dial while in my car - sometimes it works - sometimes (most times) it does not. What steps do I take to ensure it works consistently. If I have to open my phone while I'm driving - it becomes counter productive to the purpose of my purchasing your product. Thanks for your help!

Current Answers

Answer #1: Posted by JabraSupport on December 11th, 2012 7:58 AM
This answer was accepted by the poster of the original question.
JabraSupport

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That's a good question - it would seem that you would want to minimize any background noise (I realize that can be difficult when you're in a car).  Roll up the windows and turn down your radio.  Speak clearly in to the Jabra Drive, making sure you're following the context of your phone's Voice-Activated Commands (i.e. say "Call..." instead of "Dial...", etc.)  If you find something that works most times, make note of it.  

It really shouldn't be too difficult to get the Voice-Activated Commands to function properly.  If you believe there's an issue, you might want to reset both the phone and the Jabra Drive.

To reset your phone, you'll need to start by removing the Jabra Drive from the list of paired devices in your phone's Bluetooth menu.  Next, simply turn your phone OFF and remove its battery (if possible) for at least 15 seconds.  To reset your Jabra Drive, turn the unit ON and press and hold the answer/end button until you hear the third (higher) tone.  Then, press and hold the answer/end AND volume down buttons until you hear the third (higher) tone.  When you turn the Jabra Drive OFF and then ON again, it will turn on in pairing mode.  You'll need to repeat the pairing procedure to link your phone and Drive again.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

Related Jabra DRIVE Manual Pages

User manual - Page 2

... THE LIGHT MEANS 4 GETTING STARTED 5 CHARGING YOUR JABRA DRIVE 5 TURNING YOUR JABRA DRIVE ON AND OFF 6 PAIRING YOUR JABRA DRIVE WITH YOUR PHONE 6 CONNECTING WITH YOUR PHONE AUTOMATICALLY 7 PLACING JABRA DRIVE IN YOUR VEHICLE 8 ADDITIONAL FEATURES 8 HOW TO HANDLE CALLS FROM A SINGLE PHONE 9 HOW TO HANDLE CALLS FROM TWO MOBILE PHONES 10 TROUBLESHOOTING & FAQ 11 Need more help 12 TAKING...
User manual - Page 3

This instruction manual will get you for purchasing the Jabra DRIVE Bluetooth® in -car speakerphone. english THANK YOU Thank you started and ready to make the most of your in -car speakerphone. We hope you enjoy it! ABOUT YOUR JABRA DRIVE A Status light B Answer/end button C Volume control D Integrated Visor Clip E Microphone F On/off...
User manual - Page 4

Answer calls - Mute - Third party calling* - Talk time up to 20 hours/Standby time up to 30 days - Noise cancellation through DSP - Weight 100 grams - Voice dialing* - Operating range up to 10 meters (approximately 33 feet) - Transmit mobile music, podcasts and directions from car charger or via DSP technology - Stay connected to two active Bluetooth devices ...
User manual - Page 5

talk time left The unit is charging Fully charged or the charging level is less than 30 min. english HOW TO PRESS THE BUTTONS Instruction Tap Double ... blue The status light is flashing red The status light turns red The status light turns green Speakerphone Status Pairing mode Connected Standby/Idle Incoming call Active call There is between 70% and fully charged Jabra...
User manual - Page 6

...your Jabra DRIVE with your mobile phone The Jabra DRIVE is left uncharged for two hours before using the USB cable. Plug the car charger into your device is easy to the car charger. ...the USB cable to connect Jabra DRIVE to operate. Jabra DRIVE can be significantly reduced if your car's power outlet. english GETTING STARTED You should follow three steps before you start using it . ...
User manual - Page 7

...the option to a mobile phone using a procedure called 'pairing'. On/Off PAIRING YOUR JABRA DRIVE WITH YOUR PHONE Jabra DRIVE is connected to 'search' or 'add' a Bluetooth® device.* Jabra DRIVE 6 * Phone dependent When the speakerphone is activated on your phone to 'search' for devices. Then set your mobile phone. i.e. By following a few simple steps, a phone can be paired...
User manual - Page 8

..." to use the speakerphone with the passkey or PIN = 0000 (4 zeros). Your phone will find the Jabra DRIVE Your phone will confirm when pairing is complete. Turn the speakerphone on and Bluetooth® is only needed the first time a speakerphone and phone are paired, but do not immediately connect, tap the answer/end button. english...
User manual - Page 9

... to the HOW TO HANDLE CALLS FROM TWO MOBILE PHONES section * Phone dependent Jabra DRIVE 8 ** Available ONLY in English Advanced Multiuse™ - When the call . Music or GPS directions will start playing again. Easy Voice Guidance** - talk time on your speakerphone. For optimal sound quality place the Jabra DRIVE right in -car speakerphone reconnects with your connection...
User manual - Page 10

... the answer/end button on your speakerphone to answer or end a call Make a call The call Redial last number* Double tap the answer/ end button when the speakerphone is at its highest or lowest limit Jabra DRIVE 9 * Phone dependent A short sound will indicate that the speakerphone is on mute every 10 seconds until the speakerphone...
User manual - Page 11

... answer/end button Transfer an active call from your phone to Jabra DRIVE Tap the answer/end button or press it for a long time Three way call (Another incoming call) Release active-accept incoming call Tap the answer/end button Hold active/accept incoming Press the answer/end button Reject incoming call Double tap the answer/end button...
User manual - Page 12

.... - The next time you power on, the speakerphone will go into pairing mode as the first time you powered your finger on . Jabra DRIVE 11 I cannot hear...Ensure that the speakerphone is paired to a device that is sensitive to objects between the speakerphone and the connected device. english Function Release active/activate held Hold active and activate held call Release held call...
User manual - Page 13

... hold and voice dialing are optional features which are compliant with 2 mobile phones. Please consult your phone to work with other Bluetooth equipment? - Web: www.jabra.com (for details. Need more help? 1. I cannot use Reject call, call hold , Redial or voice dialing - Please note that are not supported by all devices. voice dial using Jabra DRIVE with Bluetooth...
User manual - Page 14

Phone: Belgique/Belgie Danmark Deutschland Die Schweiz España France Italia Luxembourg Nederland Norge ...00800 722 52272 TAKING CARE OF YOUR JABRA DRIVE - including direct sunlight - This can shorten battery life and may also degrade performance. - Jabra DRIVE 13 High temperatures may affect operation. Do not expose the Jabra DRIVE to rain or other liquids. Avoid storage...
User manual - Page 15

... devices communicate with each other devices. Dispose of the product according to support a certain profile, a phone manufacturer must implement certain mandatory features within the phone's software. 3. This makes your Jabra DRIVE. The passkey for a call on your mobile phone to pair it with your phone and the Jabra DRIVE recognize each other. When you enter on your mobile...
Datasheet - Page 1

... BY THE BLUETOOTH SIG, INC. KEEP IT SIMPLE THE EASY AND SAFE WAY TO TALK HANDS-FREE WHILE DRIVING When you have in -car speakerphone solves this time - After that, you just clip it onto your phone when it up and make the best use with intuitive control buttons • Simple setup with your...
Datasheet - Page 2

... set up to turn it from a GPS application or any other type of standby time * Phone dependent ** Available ONLY in -car speakerphone to Jabra DRIVE. Features: answer/end calls, mute, reject calls*, last number redial*, auto pairing and auto off . Easy Voice Guidance** Easy voice guidance informs you hear a special sound indicating that the speakerphone is no longer...
Technical Specification - Page 1

... output Micro-USB 0000 Answer calls, End calls, Reject calls*, Voice dialing*, Last number redialing*, Mute, Auto Pairing, Auto Off. Bluetooth compliance Supported Bluetooth profiles Compatibility Security Operating range Paired devices Talk time Music time Standby time Charging time Weight Dimensions, folded (off) Microphones Speaker Digital Signal Processing Battery Operating temperature...

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