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IBM 4840 Support Question

IBM 4840 Support Question

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Question posted by got2mtnbike on June 29th, 2011

Ibm 4840-521 Touch Screen

IBM 4840-521 touch screen does not work with windows.  how do I make it work?

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Related IBM 4840 Manual Pages

Service Guide - Page 4

.... US Government Users Restricted Rights - August 3, 2006 Note Before using this information and the product it believes appropriate without incurring any obligation to the IBM® SurePOS 500, machine type 4840, Models 533, 543, 544, 553, 563, 564, 573, 5A3, | E43, E63, W33, W43, W53, W63, and W73. | Current versions of Retail Store Solutions...
Service Guide - Page 5

...here 25 Preliminary checklist 26 © Copyright IBM Corp. 2004, 2006 iii Configuring the system 17 How to use the touch screen 17 The Setup Utility 18 Usage tips and ... the CMOS settings 23 Chapter 3. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 1 SurePOS 500 Models 5x3 and 544/564 2 SurePOS 500 Models 5x3 and 544/564 Features 3 Standard ...
Service Guide - Page 6

... Service Diskette (for the 5x3 models 30 Using the IBM Diagnostics for Peripherals (for the 5x3 models 31 Using the IBM Diagnostics for POS System Units and Peripherals (for counter ...Rear connector panel (tailgate) - removing and replacing 84 Keyboard integration tray mounting for the SurePOS 500 Models 5x3 and 544/564 33 Handling static-sensitive devices 34 Covers - removing and replacing...
Service Guide - Page 7

... 122 4610 SureMark printer - Power Cords 167 Power cords 167 Appendix C. disassembling 118 IBM 4610 SureMark printers - replacing 123 4610 SureMark printer installation on a non-keyboard integration ... - Compact ANPOS Keyboard 135 Keyboard/pointer symptoms 135 CANPOS Keyboard components - SurePOS 500 Models 5x3 and 544/564 tips 189 Contents v removing and replacing 108...
Service Guide - Page 9

...43 24. HDD replacement 51 32. Dual video adapter jumper location 63 44. System board jumper locations 67 47. Memory socket location 72 50. SurePOS 500 Models 5x3 and 544/564 ...IBM Corp. 2004, 2006 vii Wall mounting option 11 8. Removing tower center cover 45 26. Speaker removal 55 35. Compact-size cash-drawer with keyboard-integration tray mounting option 10 7. The Main window...
Service Guide - Page 13

...-pin assignments 181 28. Assignment of diskette-drive connector pins 184 33. Assignment of parallel-connector pins 183 32. Trademarks 197 © Copyright IBM Corp. 2004, 2006 xi August 3, 2006 Tables | 1. Using the touch screen 17 6. SurePOS 500 Series dimensions 170 15. System board jumper settings 67 9. 4610 SureMark printer on a full-size keyboard integration tray...
Service Guide - Page 23

... provides information on repairing and maintaining the system unit, including parts listings, troubleshooting, and removal and replacement procedures. Note: References in maintaining and repairing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3. references to Model 564 also apply to Model W43; references to Model 543 also...
Service Guide - Page 27

...Compatible products 14 System port specifications 15 Machine serial number location 16 The IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, ...IBM Kitchen Subsystem or IBM 4610 SureMark® printer, to Models E63 and W63; references to Model 563 also apply to Universal Serial Bus (USB)-attached devices. August 3, 2006 Chapter 1. The machine type for these models is 4840...
Service Guide - Page 28

... and 544/564 configuration with optional features SurePOS 500 Models 5x3 and 544/564 All SurePOS 500 Models 5x3 and 544/564 (except Model 5A3) use an Intel® Celeron®, 2.0-GHz processor. The Model 5A3 uses an Intel Pentium® 4, 2.8-GHz processor. | These models provide a touch screen, using infrared technology, an active matrix | (TFT) color...
Service Guide - Page 29

Wx3 models are preloaded with Microsoft Windows XP Professional. | Table 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 3...5x3 and 544/564 Features The SurePOS 500 Models 5x3 and 544/564 are standard on Models 5x3 and 544/564: v Integrated power supply v 40-GB, 3.5-in., IDE, hard disk drive (HDD) (or 256 MB CompactFlash, available in Model 533...
Service Guide - Page 30

... TF6, TF7, IF6, TG3, TG4, TG5, TI3, TI4, TI5, DG3, and DG4) v IBM 4820 SurePoint® Solutions (Models 4FT, 4FD, 2GN, 5GN, and 2GB) v 256-MB CompactFlash, available in any combination. Other external VGA devices can be connected to the SurePOS 500 Models 5x3 and 544/564 15-pin video port. | In addition, an...
Service Guide - Page 31

...and Power Interface (ACPI)1 v Flash-update utility program | v SurePOS 500 Models 5x3 and 544/564 Diagnostic programs v Device drivers 1. System software features The SurePOS 500 Models 5x3 and 544/564 supports the following operating systems: v PC DOS 2000 v Microsoft® Windows® 2000 v Windows XP/XPe | v IBM Retail Environment for PC Card cards. The subsystem allows you...
Service Guide - Page 33

... or you are two variations of the countertop mounting option. Countertop mounting option with a mounting bracket. You can use the countertop integration tray. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 7 August 3, 2006 System mounting options Countertop mounting options There are using a countertop integration tray...
Service Guide - Page 34

Figure 4. System mounting options August 3, 2006 Figure 4 shows a SurePOS 500 Models 5x3 and 544/564, a keyboard and a IBM 4610 SureMark printer mounted to a countertop keyboard-integration tray. Countertop mounting option with keyboard-integration tray 8
Service Guide - Page 35

Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 9 August 3, 2006 System mounting options Cash-drawer mounting option The SurePOS 500 Models 5x3 ...to a countertop. Cash-drawer mounting option with keyboard integration tray, distributed character display and IBM 4820 SurePoint® Solution display option. Figure 5. Figure 5 shows the full-size cash...
Service Guide - Page 37

Wall mounting option Chapter 1. Introducing the IBM SurePOS 500 Series Models 533, 543, 544, 553, 563, 564, 573, and 5A3 11 August 3, 2006 Wall mounting Wall-mounting option Figure 7 illustrates the SurePOS 500 Models 5x3 and 544/564 with the Wall Mount option. Figure 7.
Service Guide - Page 60

...SurePoint Solution 127 4820 removal on a free-standing SurePOS 500 Models 5x3 and 544/564 127 4820 SurePoint ...IBM 4610 SureMark printers - removing and replacing 121 4610 SureMark - removing and replacing 105 Full-size cash drawer FRUs - Before you perform any removal and replacement procedures, see the section titled "Safety Information" on all SurePOS 500 Models 5x3 and 544/564 models (4840...
Service Guide - Page 161

.... 2004, 2006 135 The CANPOS Keyboard provides a QWERTY layout, an integrated pointing device, a numeric keypad, and 32 programmable keys. See the SurePOS 500/600 Installation and Operations Guide for the CANPOS Keyboard. and Canada should contact their IBM representative. Use Table 11 to show a new key definition. Replace the keypad assembly. See "CANPOS keyboard...
Service Guide - Page 224

... features help a user who has a physical disability, such as restricted mobility or limited vision, to use the SurePOS 500 Series successfully. v A volume control dial is a high-level list of the accessibility features of the SurePOS 500 Series: v Touch screen functions can be trademarks or service marks of Intel Corporation in .PDF format and can be performed...
Service Guide - Page 254

... tips and hints 25 tips, SurePOS 500 Models 5x3 and 544/564 189 tools 189 top cover, removing and replacing 40 touch screen troubleshooting 29 using 17 trademarks 197 troubleshooting 27 preliminary checklist 26 U universal serial bus (USB) connector pin assignments 180 update flash BIOS 22 url, support 30 using IBM diagnostics for peripherals (for...

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