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Huawei Ascend W1 Support Question

Huawei Ascend W1 Support Question

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Question posted by Samsmith79 on August 13th, 2013

Phone Unresponsive

whenphone when I turn my phone on, I get the O2 screen come up then nothing. A complete blank screen. The touch screen buttons at the bottom off the screen light up but nothing on the screen. I have removed the battery and tried to reset it and still nothing. What can the problem be?

Current Answers

Answer #1: Posted by TommyKervz on August 13th, 2013 12:13 PM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,803
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Greetings - You can hard reset the phone to its factory settings your self (as software corruptions are very common and normal), here is how
http://www.phonetipsandtricks.com/tips/huawei-ascend-w1/how-to-hard-factory-reset-37/


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Huawei Ascend W1 Manual Pages

User Guide - Page 2

... 1 Foreword 3 Getting started 4 Getting to know your phone 4 Installation ...5 Charging the battery 6 Battery saving tips 6 Powering your phone on and off 7 Setting up your phone for the first time 8 Gestures...8 Getting to know your screen 10 Status icons...10 Opening an application 11 Locking the screen 12 Unlocking the screen 12 Texting...12 Editing text...14 Personalizing your...
User Guide - Page 4

... videos 46 Changing the Photos hub background 46 Entertainment 47 Listening to music 47 Watching videos 48 Navigation 49 Turning on GPS ...49 Browsing the map 49 Calendar 50 Viewing the calendar 50 Viewing your agenda 50 Adding an... Applications 55 Downloading applications 55 Installing applications from the Store 55 Uninstalling applications 55 Phone settings 56 Traffic manager...56
User Guide - Page 5

iv Setting the time zone and language 56 Checking your phone storage 56 Backup...56 Phone finder ...57 FAQs 58 For more help 60 Personal information and data security 61 Legal Notice 62
User Guide - Page 6

... place magnetic storage media near medical apparatus. Keep your mobile phone. Prevent your mobile phone near your mobile phone and its accessories. Switch off your mobile phone or its accessories away from the phone may cause interference or danger. The phone may cause interference to service or repair the phone. Only qualified personnel are allowed to control equipment of your...
User Guide - Page 7

Otherwise your wireless device. Strictly follow the relevant instructions of explosions. Respect others' privacy and legal rights when using the USB cable. Safety Precautions Use only approved batteries and chargers to avoid the risk of this manual while using your mobile phone or PC may be damaged. 2 Observe any laws or regulations on the use of wireless devices.
User Guide - Page 8

... your hand. • Surf the Internet at lightening-fast speeds. • Immerse yourself in this document are for choosing the HUAWEI W1 smartphone. The actual product may vary. 3 With HUAWEI W1, you for your reference only. Foreword • Foreword Thank you can: • Enjoy new Windows features right in the palm of...
User Guide - Page 9

... to know your phone 12 3 4 13 5 12 14 15 6 7 11 10 9 8 16 1 Earpiece 3 Front camera 5 Proximity sensor 7 Search button 9 Start screen button 11 Back button 13 Rear camera 15 Volume button 2 Power button 4 Status indicator 6 Camera button 8 Micro USB port 10 Microphone 12 Flashlight 14 Headset jack 16 Speaker Button functions Back button • Tap to...
User Guide - Page 10

.... Install the SIM card. Open the battery cover. 2. Insert the SIM card into the microSD card slot with its metal contacts facing down . 3. For example, to call a number, simply tell the phone which digits to your phone. Start screen button • Tap and hold to display the Start screen. You can then give voice commands to...
User Guide - Page 11

... b in the preceding figure). Close the battery cover. - The status indicator shows your charger to the battery compartment. 5. Switch Battery Saver to on . • Set the screen timeout period to fix it is high or full. - Connect your phone. 1. Tap > lock screen. Install the battery. Charging the battery Before you charge the battery, ensure that it to the provided...
User Guide - Page 12

... on Press and hold the power button until your phone for the first time or you attempt to a low value. Tap > brightness. Tap > Bluetooth. Tap > location. Getting started • Set the screen brightness to off . • Turn off . - Switch automatic adjustment to off WLAN. To conserve battery power, use your phone for a while before you have...
User Guide - Page 13

.... Getting started Powering off Press and hold the power button until the slide down the screen to power off message is displayed on the screen. You can access Microsoft services, such as contact management...set its language, time, and more. Setting up your phone for the first time, follow the onscreen instructions to power off your phone for the first time When you can also skip this...
User Guide - Page 15

Status icons The following status icons may appear on your screen 1 Getting started 2 Status bar: displays information such as the time, network 1 connection status, signal strength, and battery level. • Flick down to resize or delete it. - - Airplane mode enabled Battery low Charging Battery full 10 Main display area: displays application icons and their updates...
User Guide - Page 17

... lets you are not using your phone, press the power button to lock the screen. The following figure is provided for your phone automatically lock its screen after . Getting started - Set the desired screen timeout period. - Unlocking the screen Press the power button to unlock it. - In the application list, tap > lock screen > Screen times out after being idle for...
User Guide - Page 20

... in the lower right corner of the tile. From the displayed option menu, tap pin to the Start screen. 1. Pinning tiles Pin your phone. - The arrow icon that appears on a tile depends on the Start screen come in the lower right corner of the tile. You can tap to pin and tap . - You are...
User Guide - Page 25

.... Never rely solely on the displayed dialog box. 3. In the application list, tap to your phone does not have a SIM card inserted, tap emergency call and tap it. Emergency calls are displayed... 4. Making a call history. However, you wish to call, and tap the desired menu item such as call mobile. • Tap a number from the call history and then tap call . Tap . Calls • Calls...
User Guide - Page 34

... wireless local area network (WLAN). - Switch Data connection to avoid generating additional data traffic. - Turning on data roaming When you into the new age of wireless Internet surfing. Internet connection • Internet connection Your phone brings you are not using mobile data connection, turn on data roaming to continue accessing the Internet with your...
User Guide - Page 35

... connection When you are available, your phone's data traffic and battery consumption. 30 Switch WLAN to a hidden WLAN increases power consumption. In the application list, tap > WLAN. 2. Connecting to on . 3. If both WLAN and mobile data connection are not using mobile data connection, turn it off WLAN when you can connect to open WLANs directly...
User Guide - Page 50

... tap the desired photos to choose an appropriate data plan. In the application list, tap to use a mobile network, contact your phone's memory, microSD card, and SNS accounts. Photos hub • Photos hub The Photos hub lets you... photos from the web will generate data traffic. Viewing photos Your phone automatically categorizes your photos to let you are going to enter the Photos hub. -
User Guide - Page 60

... then go ahead to see how to download applications over your phone! - Using your phone to enrich your mobile data connection may result in either of applications for you to ...ways: • Download applications from the Store. • Connect your phone in high data traffic. Flick left and right to complete the operation. 55 Tap install to view user comments and other information...
User Guide - Page 63

... to forward. 4. How can I reduce my mobile data traffic? • When you wish to forward. 5. On the displayed screen, tap settings > sync settings and set data connection to off . 3. Tap the thread that contains the text message you are not accessing the Internet, turn off my phone? Will my alarms still sound if I format...

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