Email Replies Not Appearing In Inbox Or Junk.

Hi. I have a problem with emails to a Yahoo address requiring a reply. The emails are delivered, but the reply is not appearing in my Hotmail account, I tested it with my alternative email provider and Hotmail, and only the alternative email address received the reply. Why could this be happening - it can lead to embarrassing situations! It is not happening with any other email addresses.Norma Pocher

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Answer #1: Posted by waelsaidani1 on December 3rd, 2015 11:52 AM

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waelsaidani1

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Check your inbox filter and sort settingsYou might not be able to see certain messages If your inbox is filtering based on categories, or if the sort order is different than usual. Both features are at the top of your message list.

For filtering, check the View: setting. If it doesn't say View: All, click the setting and select All.
For sorting, click Arrange by. If an option is selected you don't want, select the correct option. If it's already selected, but the order is reversed (for example, it's sorted by date, but the oldest message is at the top and you want the latest), click the selected option. The order will switch.Note: If Conversation is selected, your messages are grouped by subject line and the message list only shows the last email in a conversation. To remove the grouping, click a different option, for example, Date.

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