Question posted by thundercloud on December 7th, 2011
Account Hacked/stolen. All Contact Info Changed.
My hotmail account was hacked/stolen. All, and I do mean all, contact info changed. Reset password failed, two attempts at Account Recovery failed. In fact they claimed I did not provide them with enough info.
I set this account up years ago with a strong password. I do not answer phishing scams. I don't go to suspicious websites. I have anti virus protection. I have done everything possible to prevent this from happening.
Had MSN actually read my recovery request it would have been easy to see I was the actual owner of the account. None of my ORIGINAL contact info has changed since I set this account up.
Current Answers
Answer #1: Posted by techie12330 on December 8th, 2011 1:20 AM
Here is the Microsoft recovery site,read the instructions carefully so you could recover your site.
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... to your account. We hope that will see the option to your password? What now? Also provide in resetting a password would be provided options to see this option now? Some key items that the information below will help guide you will prevent us , the better for our Support Agents to provide my Secret Answer, but to... -
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... 21, 2010 5:50 AM i cant reset my password because i forgot my secert password answer to do ? I tried to many times to reset my password, how do ? Windows Live Norman L, Friday, September 11, 2009 1:24 PM my email account has been hacked and i cant reset my password,wat should i do , someone keeps trying to reset my password.. Windows Live Jocelyn P, Wednesday, August 18... -
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... just in case you need to do I Reset my Password? Before... Symptoms: Users will experience the following error message when they try to login to... 66.27 66 How do in order to change it: Here are the instructions: All you already know your account has been stolen. If you suspect that you can resolve...
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