Hacked Account

my hotmail account was hacked yesterday and my facebook account as well since they have the same password how i can receover. they have changed the pasword and the secret question so i cant change the pasword. my hacked account was [email protected]

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Answer #1: Posted by BusterDoogen on February 15th, 2012 10:18 AM

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BusterDoogen

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If you believe that your Hotmail mail account has been compromised, but you still have access to your account, you should:

Change your password. (On the Windows Live Hotmail Web site sign-in page, clickForgot your password?)
Update and change the secret question and answer used to recover your password.
Update and change the alternative email address that you use on your account.

For more information, see Account Compromise: Unauthorized Account Access.

If you no longer have access to your account to change your password or update your account, you can get help from a support agent. You will need to supply a current email address and be able to answer questions about information that you have already provided when you signed up for your account. For more information, see Account Password Recovery.

Note: The agent will only help you if you've already tried the methods described above.

If you think that personal information from your Hotmail account has been used to commit ID theft, you can contact the following authorities:

Your credit card company, if you have given your credit card information. The sooner an organization knows your account may have been compromised, the easier it will be for them to help protect you.
The Federal Trade Commission (In the United States). Report the circumstances to the FTC: National Resource for Identity Theft.

Answer #2: Posted by massists on February 9th, 2012 3:42 AM

massists

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As for Hotmail., you need to contact MSN. Go to the sign in page...& click where it says "can't remember password"..etc., or words to that effect. Then follow the instructions.

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