I Forgot My Password And Alternate Email Address. How Can I Keep The Same Emai

I know my personal information to answer questions but don't know my password or alternate email address. Can I still keep and access my hotmail account? I will list my husband's address for your reply.

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Answer #1: Posted by DreadPirateRoberts on March 5th, 2011 1:22 PM

This answer was accepted by the poster of the original question.

DreadPirateRoberts

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There are two ways to reset the Hotmail password. The first involves proving your identity by providing the location information and answering the security question you set at the time of creating the Hotmail account. The second way is to have the password reset instructions sent to your alternate email; however, this works only when this information was supplied at the time of making the Hotmail account.

Additionally, If you cannot change password via conventional methods (ie - through security answer or alternate email address), it first needs to be verified. You can initiate the process of recovering your hotmail account here:
https://windowslivehelp.com/PasswordReset.aspx
When you get your account verified and change the password, it should be changed to at least 7 characters, contain upper and lower case letters, numbers, and a special character.

Answer #2: Posted by karafarinan on November 27th, 2011 3:46 AM

karafarinan

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November 27th, 2011

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I forgot my password and alternative email. How to log in again in gmail

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