Hoover F5915 Support Question
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Question posted by blr77856 on August 22nd, 2014
Why Won't It Suck Water Back Up?
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Current Answers
Answer #1: Posted by waelsaidani1 on August 22nd, 2014 1:17 PM
If your Hoover Steamvac was working properly and suddenly it is not sucking any water, nine times out of ten, the culprit is the lid on the lower recovery tank. The lid on the lower tank (or dirty water tank) needs to hinge at the front and snap down at the back in order to creat a proper seal. If the lid snaps on but is not locked on at the front, you will not get any suction. Simply take the lid off, and ensure that when you put it back on, it must hinge on the front tabs of the tank.
Problem #2 – My Steamvac is still not Sucking!
Right now you are thinking that you shouldn’t have let your brother borrow your Steamvac. And you are right, because he used the hose attachment and returned it with the hose still attached to the front of the tank (some models only). Now when you try to use it there isn’t any suction. In this case, you are missing your tank duct. On models where the stair/upholstery hose attaches to the front of the recovery tank, one must remove a square plastic piece in order to attach the hose. This square plastic tank duct must be replaced before the Steamvac will operate properly in the upright position. So call you brother on the phone tell him to find it, or call me at the number at the top of the screen to order one.
Problem #2 – My Steamvac is still not Sucking!
Right now you are thinking that you shouldn’t have let your brother borrow your Steamvac. And you are right, because he used the hose attachment and returned it with the hose still attached to the front of the tank (some models only). Now when you try to use it there isn’t any suction. In this case, you are missing your tank duct. On models where the stair/upholstery hose attaches to the front of the recovery tank, one must remove a square plastic piece in order to attach the hose. This square plastic tank duct must be replaced before the Steamvac will operate properly in the upright position. So call you brother on the phone tell him to find it, or call me at the number at the top of the screen to order one.
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