HP Scanjet G2710 Support Question
HP Scanjet G2710 Support Question
Find answers below for this question about HP Scanjet G2710 - Photo Scanner.Need a HP Scanjet G2710 manual? We have 2 online manuals for this item!
Question posted by bgdelahaye on December 1st, 2013
Preferences Pane Not Available
I have loaded the driver for my HP Scanjet G2710 from the disc that came with it. Everything loads but the preferences pane. Have now tries 3 or 4 times. Have also tried downloading driver from the HP web site but cannot open as I get error message " cannot be opened as it is from an unidentied installer.
Current Answers
Related HP Scanjet G2710 Manual Pages
User Guide - Page 3
... items 12
2 Care and maintenance Clean the scanner glass ...13 Clean the transparent materials adapter (TMA) - HP Scanjet G2710 Photo Scanner ..........13 Order maintenance and scanner supplies 14
3 Troubleshooting Scanner initialization or hardware problems 15 Reset the scanner ...15 Test the scanner hardware 15 Scanner has stopped working properly 16 Additional troubleshooting information...
User Guide - Page 4
... and product specifications Scanner specifications ...22 Transparent materials adapter (TMA) specifications 23 Environmental specifications 23 Recycle and restricted material information 23 Recycling ...23 Product restricted material 23 Disposal of Waste Equipment by Users in Private Households in the European Union .........24
5 Product support Accessibility ...25 HP Scanjet Web site ...25...
User Guide - Page 5
...use the HP Scanjet G2410 Flatbed Scanner and the HP Scanjet G2710 Photo Scanner. 1 How to use the scanner
This manual describes how to display. This section presents an overview of the scanner user guide, click Start, point to Programs or All Programs, point to HP, Scanjet, G2410or G2710, and then click User Guide. Accessibility
This section describes the accessibility options available with...
User Guide - Page 6
... want .
You can use the scanner To use the Button Disable Utility, complete the following : • Perform scanning and copy functions • Access help and troubleshooting information • Access the HP Photosmart software to edit your scans • Modify settings and preferences
The HP Photosmart software is not available on the desktop, click the icon...
User Guide - Page 7
... basic scanning functions, such as a PDF file for sharing or storing. Copy button
Scans the item and sends it to the printer to the HP Scanjet G2710 Scanner only. Transparent materials adapter (TMA)
NOTE: This section applies to make a copy.
For more pages and saves them as scanning pictures and documents.
Front-panel ...
User Guide - Page 8
...the HP Solution Center, including: • Button settings for the scanner front...HP Solution Center scan buttons • Scan preferences, such as Acquire, Scan, or Import New Object. On the Windows desktop, double-click the HP Solution Center icon. Generally, the program is compliant if it has a menu option such as automatic exposure To view or change . Click Settings, point to use the scanner...
User Guide - Page 9
... is named for original type: Document or Picture. TIP: The HP Scanning software can scan multiple pictures at least 0.25 inches (6 ... destination, select Show Preview in the preview screen to scan photos and graphics. Scan multiple pictures with one scan
You can ... click Done. For the best results, leave at the same time from the scanner glass. NOTE: If you want to preview scans before they...
User Guide - Page 10
...prompted, click Yes to scan additional pages, or click No to send the scanned page(s) to HP Scanjet G2710 Photo Scanner only. dialog box
appears. 3. This is the best option for scanning a black and white... another document or page. 6. NOTE: If Show Preview was selected, you scanning? The scanner scans an original document to the destination that page, place the next page on the glass...
User Guide - Page 11
... button ( ). Click Scan. 6. NOTE: If Show Preview was selected, you want to use the HP Solution Center, you click Done, the software sends the scanned file to initiate the scan. Adjust the settings... image for the document or picture you scanning?
Place the original face down on the scanner glass, as indicated by the reference
marks. 2. When you click Done, the software
sends...
User Guide - Page 12
Figure 1-1 Scan slides
10
How to the HP Scanjet G2710 Photo Scanner only.
Chapter 1
Scan film
NOTE: This section applies to use the scanner This section contains information about using the transparent materials adapter (TMA) to scan positives, including 35 mm slides, and... transparent materials adapter (TMA) in this model enables you to scan two 35 mm slides at one time or two negatives.
User Guide - Page 15
...the glass.
Disconnect the USB cable and power cable from the scanner. 2.
HP Scanjet G2710 Photo Scanner
Clean the TMA with a dry, soft, lint-free cloth.
Doing so can damage the scanner glass. HP Scanjet G2710 Photo Scanner • Order maintenance and scanner supplies Occasional cleaning of the scanner glass, visit www.hp.com/support. For all of use and the environment...
User Guide - Page 18
...not to be loose.
a. ClickAdd or Remove Programs (in Windows Vista, the Programs and
Features tool) and then select HP Scanjet G2410 or HP Scanjet G2710. Under the Documentation section, click Product Help. Scanner operation problems
• Scanner will not turn it back on your computer. 4. Restart your computer. c. d. Additional troubleshooting information
If you have the...
User Guide - Page 19
... securely connected.
• Turn the scanner off .
Scanner operation problems
17 Scanner will not turn on
If the scanner will not turn it takes a moment after starting the software or pressing a scanner button for a while, the scanner lamp might need to go through a warm-up setting, open the HP Solution Center, click Settings, and then click Scan Preferences.
User Guide - Page 21
... and drag the handles around the selection area until you see the image area you want to HP Scanjet G2710 Photo Scanner only. If necessary, lightly spray the cloth with a dry, soft cloth. Slides, negatives, ...to help resolve issues with 35 mm slides or 35 mm negatives that only
includes the photo, without borders.
Slides, negatives, and TMA issues
19
Use this section to dry ...
User Guide - Page 22
... correctly. Wait a few seconds to the scanner.
2. To reinstall the HP Scanning software, you insert the CD, an installation interface launches automatically. Make sure that the TMA is working . Ensure that came with the next step.
1. Click the Scan button ( illumination. Try uninstalling and then reinstalling the HP Scanning software. For more information see if...
User Guide - Page 24
....3 x 17.72 x 2.32 inches)
Weight
G2410 - 1.7kg (3.74 lbs) G2710 - 3.1 kg (6.8 lbs.)
Scanning element Charged-coupled device
Interface
G2410 - USB 1.0 G2710 - Flatbed G2710 - The Regulatory Model Number for the HP Scanjet G2410/G2710 scanners and accessories.
• Scanner specifications • Transparent materials adapter (TMA) specifications • Environmental specifications...
User Guide - Page 25
... regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/
Product restricted material
This HP product contains the following Web site: www.energystar... (50° to 95°F) Storage: up to the HP Scanjet G2710 Photo Scanner only. HP conserves resources by scanner
For power consumption data, information on power supplies, and regulatory ...
User Guide - Page 27
... Utility, see the scanner User Guide. • The scanner User Guide is also available in a Help format that is readable by visiting www.hp.com/hpinfo/community/ ... HP Scanjet Web site • Getting assistance
Accessibility
The following accessibility options are available on your country/language at the top of the page. For more effectively and creatively. • Update your HP drivers...
User Guide - Page 29
...
F
film, scan crop images 12 models, scanner 10 tips 12 troubleshoot 19 with HP Scanjet G4010 10
front panel buttons about 4 scan from 5 settings 6 troubleshoot 17
fuzzy images, troubleshoot 18
G
glass, clean 13
H
hardware test 15 Help 3 HP Care Pack Services 28 HP Photosmart
settings 6 start 4 uninstall 20 HP Scanjet Web site 25 HP Solution Center Help 3 scan from...
User Guide - Page 30
... troubleshoot 17, 18 storage specifications 23 supplies, maintenance 14 support Web sites 25
T
temperature specifications 23 test scanner hardware 15 text, editable
troubleshoot 18 TMA
clean 13 crop images 12 models, scanner 10 scan slides or negatives 12 scan slides or negatives with
HP Scanjet G4010 10 specifications 23 troubleshoot 19 TMA cable troubleshoot 21...
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