HP Scanjet G2710 Support Question

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Question posted by hbakcharli on January 28th, 2014

How To Fix Scanjet G2710 With Windows 7 Video

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Answer #1: Posted by yohanisz on May 17th, 2014 5:26 AM

yohanisz

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try to run the setup file from the cd or dvd with compatibility mode for vista service pack 1

Related HP Scanjet G2710 Manual Pages

User Guide - Page 3

... items 12 2 Care and maintenance Clean the scanner glass ...13 Clean the transparent materials adapter (TMA) - HP Scanjet G2710 Photo Scanner ..........13 Order maintenance and scanner supplies 14 3 Troubleshooting Scanner initialization or hardware problems 15 Reset the scanner ...15 Test the scanner hardware 15 Scanner has stopped working properly 16 Additional troubleshooting information...

User Guide - Page 4

... to work 17 Issues with scanning documents or text (OCR 18 Scanned image is fuzzy ...18 Scanner is scanning items very slowly 18 Scanner glass needs to be cleaned 18 Slides, negatives, and TMA issues 19 The image cannot be enlarged... Users in Private Households in the European Union .........24 5 Product support Accessibility ...25 HP Scanjet Web site ...25 Getting assistance ...26 Index...29 2

User Guide - Page 5

... accessories overview • Scanning overview • Change scan settings • Scan pictures and documents • Make copies • Scan film Where to use the HP Scanjet G2410 Flatbed Scanner and the HP Scanjet G2710 Photo Scanner.

User Guide - Page 6

...pictures and documents. Front panel and accessories overview This section presents an overview of the scanner front panel and the transparent materials adapter (TMA). • Front-panel buttons •...Program Files\Common Files\Hewlett-Packard \Scanjet\G4000\. 2. Chapter 1 3. Click the language that gets you want to disable the buttons. Select the scanner, and then click Enable Buttons or...

User Guide - Page 7

You can use the transparent materials adapter (TMA) to the HP Scanjet G2710 Scanner only. Scanning overview 5 Transparent materials adapter (TMA) NOTE: This section applies...Copy button Scans the item and sends it to the printer to PDF button (G2710 model only) Scans one of these ways: • Scan from the scanner front-panel buttons • Scan from the HP Solution Center • Scan ...

User Guide - Page 8

..., either begin the scan from the HP Solution Center, including: • Button settings for the scanner front panel • Settings for the selected HP device. If you want to view or change many... your software programs if the program is , see the Change scan settings section. On the Windows desktop, double-click the HP Solution Center icon. b. dialog box. Click Settings, point to...

User Guide - Page 9

...use this original type Document Picture Scan pictures Use the Scan button ( ) to scan on the scanner glass, as indicated by default. For scanning slides or negatives, see Preview a scanned image. 1....picture, or click Done. The scanner optimizes settings based on the scanner glass and then click Scan to initiate the scan. NOTE: If you want to scan photos and graphics. Also see Scan film...

User Guide - Page 10

... the Color option. • Black & White - When you are you scanning? Scan to a PDF file NOTE: This section applies to use the scanner Click Scan. 8 How to HP Scanjet G2710 Photo Scanner only. Press the Scan button ( ). Under the What are finished with that is selected in the HP Scanning dialog box. This is the...

User Guide - Page 11

... Done, the software sends the scanned file to scan and print a duplicate of what is on the scanner glass, as an attachment. 1. Make copies Use the Copy button ( ) to scan an original and...then complete the scan. After you want to scan pictures or documents from the Start menu, click the scanner icon, click the Settings button, and then select E-mail Settings. dialog box appears. 3. E-mail a ...

User Guide - Page 12

... scanning transparent items Scan positives (such as 35 mm slides) or negatives The transparent materials adapter (TMA) in this model enables you to the HP Scanjet G2710 Photo Scanner only. Figure 1-1 Scan slides 10 How to use the...

User Guide - Page 15

... cloth that has been sprayed with a mild glass cleaner, and dry the glass with a dry, soft cloth. HP Scanjet G2710 Photo Scanner Clean the TMA with a dry, soft, lint-free cloth. You should include cleaning the scanner glass and the transparent materials adapter (TMA). Routine cleaning and maintenance should perform routine cleaning as necessary. If...

User Guide - Page 18

... with scanning documents or text (OCR) • Scanned image is fuzzy • Scanner is working properly If the scanner stops scanning, complete the following steps, in Windows Vista, the Programs and Features tool) and then select HP Scanjet G2410 or HP Scanjet G2710. You might need to work , visit www.hp.com/support or contact HP...

User Guide - Page 19

... Scan button press. • Ensure that the USB cable, the TMA cable, and the power cable are working. Scanner operation problems 17 Ensure that the HP Scanning software option is selected. • Windows XP and Vista: Ensure the Take No Action option is in the on position. • Check to go through...

User Guide - Page 21

... TMA issues NOTE: This section applies to the TMA port on the screen. Use Resize to change the size of the scanner. Dots or streaks appear in the scanned image • Check the original slide or negative for negatives. Allow the glass to...resolve issues with a mild glass cleaner. If the bulb is broken, service is connected securely to HP Scanjet G2710 Photo Scanner only.

User Guide - Page 22

... the next step. 1. Try uninstalling and then reinstalling the HP Scanning software. Scanner installation troubleshooting This section contains solutions for 4. Click Add or Remove Programs (in Windows Vista, the Programs and Features tool) and then select HP Scanjet G2410 or HP Scanjet 2710. 3. When you must have the HP Photosmart software CD. 1. Click Start...

User Guide - Page 24

... of this product. 4 Regulatory information and product specifications This section contains regulatory information and product specifications for the HP Scanjet G2410/G2710 scanners and accessories. • Scanner specifications • Transparent materials adapter (TMA) specifications • Environmental specifications • Recycle and restricted material information • Disposal of...

User Guide - Page 25

... at 0° to 60°C (32° to the HP Scanjet G2710 Photo Scanner only. Environmental specifications Name Temperature Relative humidity Description Operating the scanner and TMA: 10° to 35°C (50° to 95...°F) Storage: -40° to 60°C (-40° to 140°F) Operating the scanner and TMA: 15% to 80% noncondensing 10° to 35°C (50° to 95°...

User Guide - Page 27

... are available on your country/language at the top of products. HP Scanjet Web site Visit www.hp.com and select your desktop, and then click Help. Use this file, double-click the HP Solution Center icon on this scanner: Windows environment: • To prevent buttons from the list of the page. Customers...

User Guide - Page 29

... C cables troubleshoot 21 Care Pack Services 28 clean scanner glass 13 TMA 13 color Auto Correct Photos 7 document scan options 8 copy from scanner glass 9 Copy button 4, 9 crop images 12 ...23 multiple picture scans 7 N negatives, scan crop images 12 models, scanner 10 tips 12 troubleshoot 19 with HP Scanjet G4010 10 O OCR troubleshoot 18 onscreen Help 3 operating environment specifications 23...

User Guide - Page 30

...models, scanner 10 scan slides or negatives with HP Scanjet G4010 ...scanner hardware 15 TMA 19 turn on, troubleshoot 17 TWAIN scan from 6 U uninstall software 20 USB cable troubleshoot 21 V voltage specifications 22 W warranty extended 28 waste disposal 24 Web sites accessibility 25 Energy Star 22 order maintenance supplies 14 recycling information 23 support 25 waste disposal information 24 Windows...