HP ProBook 6550b Support Question
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Question posted by Khwisc on May 8th, 2014
How To Unlock Bios Password On Hp Probook 5320m
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Related HP ProBook 6550b Manual Pages
Installing SATA Drivers on HP Notebook PCs - White Paper - Page 1
![](/manualimages/2/9/hewlettpackard-321-installing-sata-drivers-hp-notebook-pcs-white-paper-36eb9ea_1_8866.png)
![](/manualimages/2/9/hewlettpackard-321-installing-sata-drivers-hp-notebook-pcs-white-paper-36eb9ea_1_8866.png)
Installing SATA Drivers on HP Notebook PCs
Technical white paper
Table of contents
Introduction ...2 Purpose ...2 Audience ...2 Benefits of SATA ...2
System Requirements and Prerequisites 2 System prerequisites ...2
Adding SATA drivers to RIS Installation Points 3 ...
Installing SATA Drivers on HP Notebook PCs - White Paper - Page 2
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![](/manualimages/2/9/hewlettpackard-321-installing-sata-drivers-hp-notebook-pcs-white-paper-36eb9ea_2_4117.png)
.... • Necessary drivers, especially Intel SATA AHCI Controller Driver. • Proper OS License for each system on HP Notebook PC models. Intel Matrix Storage Manager Driver provides support for the platform, from the HP website www.hp.com.
1) On the system you have a Microsoft OS license for adding SATA drivers to RIS installation points; using...
HP ProtectTools Security Software 2010 - Page 15
![](/manualimages/h/u/hewlettpackard-probook-4325s-hp-protecttools-security-software-2010-fee12cb_15_612f.png)
![](/manualimages/h/u/hewlettpackard-probook-4325s-hp-protecttools-security-software-2010-fee12cb_15_612f.png)
...for HP business desktop, notebook and workstation PCs, visit www.hp.com/ go/ security. Face Recognition for HP ProtectTools
Face Recognition for HP ...passwords or network logon credentials.
Table 4.
Face Recognition is integrated with a significantly larger size limit. Increases the functionality of hardware-based protection
Personal Secure Drive (PSD) is no need to your laptop...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 9
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![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_9_19f2.png)
1 Product description
Category Product Name Processor
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
HP ProBook 6555b Notebook PC √
HP ProBook 6455b Notebook PC
√
HP ProBook 6550b Notebook PC
√
HP ProBook 6450b Notebook PC
√
AMD Phenom II Quad-Core Mobile √
√
...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 10
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_10_f42a.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_10_f42a.png)
Category
Chipset Graphics
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
AMD Athlon II Dual-Core Processor √
√
P340 (2.2 GHz, 25W, 1 MB L2
cache)
AMD Athlon II Dual-Core Processor √
√
for Notebook PCs P320 (2.1 GHz/
25W/1 MB L2 cache)
Intel Core i7-740QM (1.73 GHz (Turbo up to 2....
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 11
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_11_c512.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_11_c512.png)
Category Panels
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Supports dual-display ports through √
√
√
√
docking station
Supports HP Privacy Filter
√
√
√
√
Supports 16×9 aspect ratio display √
√
√
√
panels
15.6-in, HD, ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 12
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_12_1119.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_12_1119.png)
...;
Supports the following DDR3,
√
√
√
√
PC3-10600 configurations at 1333-
Category Memory
Mass storage devices
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
14.0" HD LED AG with webcam
√
√
(1366x768) WWAN
14.0" HD LED BV with webcam
√
(1366x768) WWAN...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 13
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_13_ad25.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_13_ad25.png)
Category
Optical drive
Microphone Audio Webcam Modem
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Supports the following hard drives: √
√
√
√
● 500-GB, 7200-rpm
● 320-GB, 7200-rpm SED
● 320-GB, 7200-rpm
...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 14
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_14_480e.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_14_480e.png)
Category Ethernet
Wireless
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Marvell 88E8059 10/100/1000 √
√
network interface card (NIC)
82577LC non-vPro (HM57)
√
√
82577LM vPro (QM57)
√
√
Intel Ethernet with ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 15
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_15_956f.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_15_956f.png)
Category
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Integrated wireless personal-area
√
√
√
√
network (WPAN) options via
Bluetooth® module
External media ExpressCard/54 slot cards
√
√
√
√
...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 16
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_16_ac19.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_16_ac19.png)
...
√
√
Supports 8-cell Extended Life Battery √
√
√
√
8 Chapter 1 Product description Category
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
RJ-45 (Ethernet, includes link and
√
√
√
√
activity lights)
Serial
√
Stereo headphone
√...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 17
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_17_893f.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_17_893f.png)
Category Security
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Supports 12-cell Ultra Capacity
√
√
√
√
Battery
Supports HP Fast Charge
√
√
√
√
Technology
Security cable slot
√
√
√
√
Trusted platform module (TPM) 1.2 √...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 18
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_18_79fa.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_18_79fa.png)
Category
Operating system
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Preinstalled without
√
√
√
√
Microsoft® Office:
● Windows® 7 Home Premium 64
● Windows 7 Home Premium 32
● Windows 7 Pro 64
● ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 19
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![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_19_1020.png)
Category
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Preinstalled with Microsoft
√
√
√
√
Office:
● Windows 7 Home Basic 32
● Windows 7 Home Premium 64
● Windows 7 Home Premium 32
● Windows 7 ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 20
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_20_876b.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_20_876b.png)
...8730;
● SuSE Linux
● Microsoft Logo (Windows 7 and Windows Vista Premium)
12 Chapter 1 Product description Category
Description
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
Restore Media (OSDVD):
√
√
√
√
● Windows 7 Home Basic 32
● Windows 7 Home Premium 64
●...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 21
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_21_f6b7.png)
![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_21_f6b7.png)
... parts: AC adapter Battery (system) Hard drive Memory module Optical drive SIM WLAN module WPAN module WWAN module
HP ProBook 6555b Notebook PC
HP ProBook 6455b Notebook PC
HP ProBook 6550b Notebook PC
HP ProBook 6450b Notebook PC
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 43
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![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_43_9959.png)
Computer major components
Item Description
Spare part number
(1) Display assembly (includes 3 WLAN antenna transceivers and cables, microphones, nameplate, and logo): For use only on HP Compaq 6555b and 6550b Notebook PC models
Computer major components 35
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 44
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![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_44_b434.png)
...)
15.6" HD+ LED WVA AG with webcam (1600×900) with WWAN capability (includes 2 WWAN antenna cables)
613370-001
For use only on HP Compaq 6455b and 6450b Notebook PC models
14.0" HD LED AG (1366×768)
613372-001
14.0" HD+ LED AG (1600×900)
613376-001
14.0" HD LED AG...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 66
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![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_66_898b.png)
...Notebook PCs P320 (2.1 GHz/25W/1 MB L2 cache) for use only on HP Compaq 6555b and 6455b computer models (includes replacement thermal material)
AMD Phenom II Dual-Core Mobile Processor N620 (2.8 GHz/35W/2 MB L2 cache) for use only on HP... GHz), 3 MB L3 cache, 4 threads, 35 W) for use only on HP Compaq 6550b and 6450b computer models (includes replacement thermal material)
Intel Core i5-540M (2.53 ...
HP ProBook 6455b, 6555b, 6450b,and 6550b Notebook PCs - Maintenance and Service Guide - Page 124
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![](/manualimages/7/k/hewlettpackard-probook-6450b-hp-probook-6455b-6555b-6450band-6550b-notebook-pcs-maintenance-service-guide-ac8d0a5_124_feb7.png)
...replacement thermal material. If you are unsure whether the computer is off or in Hibernation, turn the computer on HP Compaq 6555b and 6455b computer models:
Intel Core i7-720QM 1.60-GHz processor (turbo up to 2.80-GHz),.../2 MB L2 cache)
594173-001
AMD Athlon II Dual-Core Processor for Notebook PCs P320 (2.1 GHz/25W/1 MB L2 cache)
594165-001
For use only on , and then shut it down the...
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