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HP ProBook 6545b Support Question

HP ProBook 6545b Support Question

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Question posted by guito669 on June 4th, 2018

Connection Issues

no connection over wifi or ethere

Current Answers

Answer #1: Posted by Krypt8 on June 5th, 2018 7:44 AM
This answer was accepted by the poster of the original question.
Krypt8

Member since:
June 5th, 2018

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You can try running HP diagnostics tool its available here:

https://support.hp.com/us-en/help/hp-pc-hardware-diagnostics

It can fix most hardware related problems on HP laptops and PCs its the official tool for the work.

Related HP ProBook 6545b Manual Pages

HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 1

troubleshooting computer problems; It provides comprehensive information on identifying computer features, components, and spare parts; HP ProBook 6545b Notebook PC, HP ProBook 6540b Notebook PC, HP ProBook 6445b Notebook PC, and HP ProBook 6440b Notebook PC Maintenance and Service Guide Document Part Number: 570786-002 January 2010 This guide is a troubleshooting reference used for maintaining ...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 8

1 Product description Category Processors Description HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b Notebook PC Notebook PC Notebook PC Notebook PC ■ AMD® Turion™ II Ultra 9 9 M620 2.5-GHz processor (35W, 2-MB L2 cache) ■ AMD Turion II Ultra M600 9 9 2.3-GHz processor (35W, 2-MB L2 ...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 9

... i5 330M 2.13-GHz processor (turbo up to 2.33-GHz; 3-MB L3 cache, 4 threads, 35W) Northbridge: AMD RS880M HP ProBook 6545b Notebook PC 9 HP ProBook 6540b Notebook PC 9 9 9 9 HP ProBook 6445b Notebook PC 9 HP ProBook 6440b Notebook PC 9 9 9 9 Southbridge: AMD SB710 9 9 Intel Ibex Peak HM57 storage 9 9 ATI Mobility Radeon™ HD 9 9 4200 Universal Memory Architecture (UMA) graphics...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 10

Product description Category Description HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b Notebook PC Notebook PC Notebook PC Notebook PC Panel (continued) ■ 14.0-in, HD, LED, AntiGlare (1366×768) with webcam and 2 WWAN antennas 9 9 ■ 14.0-in, HD, LED, AntiGlare (1366×768) ...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 11

Product description Category Optical drives Microphone Audio Webcam Modem Ethernet Description Single screw removal HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b Notebook PC Notebook PC Notebook PC Notebook PC 9 9 9 9 Customer-accessible 9 9 9 9 Supports 12.7-mm, optical drives 9 9 9 9 Supports no drive option in 9 9 9 9 optical drive bay with slot...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 12

Product description Category Wireless External media cards Docking Description HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b Notebook PC Notebook PC Notebook PC Notebook PC Integrated wireless local-area 9 9 9 9 network (WLAN) options via half MiniCard: ■ 2 WLAN antennas built into 9 9 9 9 the display assembly ■ Broadcom 43224 802.11 9 9 9...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 13

Product description Category Description HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b Notebook PC Notebook PC Notebook PC Notebook PC Ports 1394a 9 9 9 9 Accessory battery connector 9 9 9 9 DisplayPort (Dsub 15-pin) 9 9 9 9 supporting 1600 × 1200 external resolution at 75 Hz Docking connector 9 9 9 9 Multi-pin AC power 9 9 9 9 RJ-...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 14

Category Security Operating system Product description Description HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b Notebook PC Notebook PC Notebook PC Notebook PC Security cable slot 9 9 9 9 Trusted platform module 9 9 9 9 (TPM) 1.2 and TPM enhanced drive lock Optional HP fingerprint reader 9 9 9 9 Optional active integrated 9 9 9 9 Smart Card ...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 15

Product description Category Operating system (continued) Serviceability Description HP ProBook 6545b HP ProBook 6540b HP ProBook 6445b HP ProBook 6440b Notebook PC Notebook PC Notebook PC Notebook PC Restore media (DRDVD): 9 9 9 9 ■ Windows 7 DRDVD with Windows DVD ■ Windows 7 DRDVD without Windows DVD ■ Windows Vista DRDVD ■ Windows XP DRDVD Office ...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 83

... the Plastics Kit, spare part numbers 583279-001 (for use only with HP Compaq 6545b and 6540b computer models) and 583954-001 (for use only with HP Compaq 6445b ...then shut it from the computer. 4. Shut down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Loosen the Phillips PM2.0×6.0 captive screw 1 that secures the memory module ...
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 102

...you . 2. Palm rest Removal and replacement procedures Description Spare part number For use only with HP Compaq 6545b computer models equipped with a fingerprint reader (includes 583285-001 fingerprint reader board and cable) For use only with HP Compaq... 4-33 Remove the mass storage device (see "Battery" on page 4-11). Disconnect all external devices connected to the computer.
HP ProBook 6545b, 6540b, 6445b and 6440b Notebook PC - Maintenance and Service Guide - Page 166

Computer specifications Metric Dimensions HP ProBook 6545b Notebook PC Depth 24.8 cm Width 37.1 cm Height (front to back) 3.5 to 3.9 cm Weight ... memory, no modem module, no Bluetooth module, no WWAN module, no webcam, and no fingerprint reader 2.64 kg HP ProBook 6445b Notebook PC Depth 23.6 cm Width 33.9 cm Height (front to back) 3.4 to 3.9 cm Weight With 14.0-in WXGA display ...
HP ProBook User Guide - Windows 7 - Page 69

... the storage capacity of a dual-layer DVD at 4.7 GB. Blu-ray Discs (BDs) BD is a new format containing new technologies, certain disc, digital connection, compatibility and/or performance issues may arise, and do not constitute defects in the following : ● Storage of large amounts of data ● High-definition video playback and...
HP ProBook User Guide - Windows 7 - Page 84

... a battery ● When you are writing information to the Power Assistant software Help. To reduce potential safety issues, use . ● Charts-Displays charts and graphs of power consumption. ● About-Displays Power Assistant Help... HP. ● Approved AC adapter ● Optional docking device Connect the computer to optimize your computer's power consumption and battery charge.
HP ProBook User Guide - Windows 7 - Page 86

...9679; Information on the computer, display brightness, external devices connected to the computer. or - Computer battery life varies, ... of a power outage. Select Start > Control Panel > Mobile PC > Windows Mobility Center. 76 Chapter 5 Power management To increase ...then click Windows Mobility Center. - To reduce potential safety issues, use the fn+f10 hotkey or reconnect the AC adapter...
ProtectTools (Select Models Only) - Vista - Page 90

... reregister the token to log on, the user must manually log on the cause of the issue. After logging on to Password Manager, the user is unable to log on to Windows (the...resolution. 82 Chapter 12 Troubleshooting HP is relaunched, it always enters Save As instead of Connect. The security Restore Identity process loses association with the location of the token is destroyed, ...
HP ProBook User Guide - Windows XP - Page 36

... do not see the network you , contact your wireless router and other electronic devices or structural barriers such as troubleshooting connection issues. After the connection is automatically connected to another WLAN, Windows attempts to connect to that network. If Windows does not recognize the new network, follow these steps: 1. Check with your ISP or search...
HP ProBook User Guide - Windows XP - Page 69

... video. If you want to release the disc tray. 3. Blu-ray Discs (BDs) BD is a new format containing new technologies, certain disc, digital connection, compatibility and/or performance issues may arise, and do not constitute defects in the following : ● Storage of large amounts of data ● High-definition video playback and...
HP ProBook User Guide - Windows XP - Page 84

... compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional docking device Connect the computer to a CD or DVD 74 Chapter 5 Power management Do not charge the computer... Power Assistant Help and version information. or - Press fn+f8. To reduce potential safety issues, use . ● Charts-Displays charts and graphs of the following conditions: WARNING! Using...
HP ProBook User Guide - Windows XP - Page 86

... power management settings, programs running time remaining on the computer, display brightness, external devices connected to the computer, and other factors. For example, the time remaining will decrease when ... battery in the notification area, at the current level. WARNING! To reduce potential safety issues, use the fn+f10 hotkey or reconnect the AC adapter. Select Start > Control Panel...

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