HP ProBook 6360b Support Question
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Question posted by weldWarran on April 22nd, 2014
Hp Touchpad Locked How Do I Unlock It?
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Related HP ProBook 6360b Manual Pages
HP ProtectTools Security Software 2010 - Page 9
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... to a personal computer and access sensitive data are also able to log on legacy or non-HP PCs Keep security policies and settings the same across PCs Combine passwords, smart cards, fingerprints, face recognition Unlock pre-boot, disk encryption and PCs for forgotten passwords or smart cards Enable stronger security for password...
HP ProtectTools Security Software 2010 - Page 24
![](/manualimages/h/u/hewlettpackard-probook-4325s-hp-protecttools-security-software-2010-fee12cb_24_4aff.png)
![](/manualimages/h/u/hewlettpackard-probook-4325s-hp-protecttools-security-software-2010-fee12cb_24_4aff.png)
... to the incorrect PIN retries exceeding maximum, (5 incorrect entries). W here is a separate application with a PKCS#11 component. nothing to the " HP ProtectTools - it . com/ products/ security. A. Q.
Q. Once the Java Card is locked, there is found.
If multiple PCs are used by the same user, can be copied in which someone enters different...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 1
![](/manualimages/r/n/hewlettpackard-elitebook-8460p-installing-microsoft-windows-hp-probook-elitebook-notebook-pc-creating-image-white-paper-fb82c5c_1_4f98.png)
![](/manualimages/r/n/hewlettpackard-elitebook-8460p-installing-microsoft-windows-hp-probook-elitebook-notebook-pc-creating-image-white-paper-fb82c5c_1_4f98.png)
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image
2011 Business...XP Professional...7 Windows Vista Business / Windows 7 Professional 8 Appendix A: Using HP SoftPaq Download Manager 10 Using HP SoftPaq Download Manager to update the current platform 10 Using HP SoftPaq Download Manager to download softpaqs for multiple platforms 12 Appendix B: Sample ...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2
![](/manualimages/r/n/hewlettpackard-elitebook-8460p-installing-microsoft-windows-hp-probook-elitebook-notebook-pc-creating-image-white-paper-fb82c5c_2_48bd.png)
![](/manualimages/r/n/hewlettpackard-elitebook-8460p-installing-microsoft-windows-hp-probook-elitebook-notebook-pc-creating-image-white-paper-fb82c5c_2_48bd.png)
Supported models
HP EliteBook 8460p Notebook PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC
WARNING Before proceeding with applicable HP drivers and applications on the product's Certificate of Authenticity
2 HP Softpaq Download Manager (www.hp.com/go/sdm) -
System ...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 5
![](/manualimages/r/n/hewlettpackard-elitebook-8460p-installing-microsoft-windows-hp-probook-elitebook-notebook-pc-creating-image-white-paper-fb82c5c_5_1a09.png)
![](/manualimages/r/n/hewlettpackard-elitebook-8460p-installing-microsoft-windows-hp-probook-elitebook-notebook-pc-creating-image-white-paper-fb82c5c_5_1a09.png)
IMPORTANT To prevent possible data loss, HP recommends you adjust your power management settings prior to ...XP Professional and Vista Business. Keyboard/Mouse/Input
Required Required Required Required
3.5 SP1 3.0
3.5 SP1 3.0
HP Hotkey Support HP Universal Camera Driver Synaptics Touchpad Driver
4.0.7.1
X
X
P58500570_
C58500570 X
X
_L33402
15.2.3
X
X
X
Recommended
3.5 SP1 or greater
...
HP ProtectTools Getting Started - Windows 7 and Windows Vista - Page 29
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![](/manualimages/n/l/hewlettpackard-probook-6360b-hp-protecttools-getting-started-windows-7-windows-vista-7067ea6_29_af86.png)
... computer locks only if the smart card was not used with HP ProtectTools or any other data is removed. Click Apply. Click Start, click All Programs, click HP, and then click HP ProtectTools ..., the Smart card page has two tabs:
● Settings-Configure the computer to automatically lock when a smart card is erased from the following options:
◦ Initialize the smart card...
HP ProtectTools Getting Started - Windows 7 and Windows Vista - Page 43
![](/manualimages/n/l/hewlettpackard-probook-6360b-hp-protecttools-getting-started-windows-7-windows-vista-7067ea6_43_ab9d.png)
![](/manualimages/n/l/hewlettpackard-probook-6360b-hp-protecttools-getting-started-windows-7-windows-vista-7067ea6_43_ab9d.png)
..., click Next. 5. The smart card software will lock themselves if the PIN is entered incorrectly 5 times. On the Smart card page, enter your credentials page, be sure that HP ProtectTools will need to the Security Manager for authentication. Most smart cards will provide an unlock key. My Logons 35 NOTE: ActivIdentity software must...
HP ProtectTools Getting Started - Windows 7 and Windows Vista - Page 44
![](/manualimages/n/l/hewlettpackard-probook-6360b-hp-protecttools-getting-started-windows-7-windows-vista-7067ea6_44_5e99.png)
![](/manualimages/n/l/hewlettpackard-probook-6360b-hp-protecttools-getting-started-windows-7-windows-vista-7067ea6_44_5e99.png)
.... If you did not select any additional security options, you are prompted to select an additional security option. NOTE: The computer locks only if the smart card was not used with HP Protect Tools. NOTE: Features that was used with a specific certificate is erased from the card. ◦ Erase all data on...
HP ProtectTools Getting Started - Windows 7 and Windows Vista - Page 87
![](/manualimages/n/l/hewlettpackard-probook-6360b-hp-protecttools-getting-started-windows-7-windows-vista-7067ea6_87_6882.png)
![](/manualimages/n/l/hewlettpackard-probook-6360b-hp-protecttools-getting-started-windows-7-windows-vista-7067ea6_87_6882.png)
...are not controlled by Device Access Manager. 8 Device Access Manager for HP ProtectTools (select models only)
HP ProtectTools Device Access Manager controls access to data by adding them to ... membership or for individual users. ● For device classes such as a mouse, keyboard, TouchPad, and fingerprint reader, are otherwise denied. ● Administrators and trusted users can be excluded ...
HP ProtectTools Getting Started - Windows 7 and Windows Vista - Page 90
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![](/manualimages/n/l/hewlettpackard-probook-6360b-hp-protecttools-getting-started-windows-7-windows-vista-7067ea6_90_47c7.png)
... type sc query damdrv. or - or - To stop this service: 1. Starting the background service The first time a new policy is defined and applied, the HP ProtectTools Device Locking/Auditing background service starts automatically, and it is running, click Stop. Device Class Configuration
Administrators can also start the service, click Start. - In Windows...
HP ProtectTools Getting Started - Windows 7 and Windows Vista - Page 112
![](/manualimages/n/l/hewlettpackard-probook-6360b-hp-protecttools-getting-started-windows-7-windows-vista-7067ea6_112_0ddb.png)
![](/manualimages/n/l/hewlettpackard-probook-6360b-hp-protecttools-getting-started-windows-7-windows-vista-7067ea6_112_0ddb.png)
... be entered while pressing the shift key for lower case and the shift key and caps lock key for upper case in BIOS Preboot Security and HP Drive Encryption.
● Unsupported characters are and é in HP
Windows.
Numeric passwords must be entered using the numeric keypad.
● Korean
When a user selects a supported...
HP ProtectTools Getting Started - Windows 7 and Windows Vista - Page 115
![](/manualimages/n/l/hewlettpackard-probook-6360b-hp-protecttools-getting-started-windows-7-windows-vista-7067ea6_115_8b84.png)
![](/manualimages/n/l/hewlettpackard-probook-6360b-hp-protecttools-getting-started-windows-7-windows-vista-7067ea6_115_8b84.png)
... Services application under the Administrative Tools option in File Sanitizer. asset A data component consisting of the Drive Encryption features are applied. background service The HP ProtectTools Device Locking/Auditing background service, which allows network administrators to manage systems remotely at a later date to the same computer or another one. It can then...
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 1
![](/manualimages/n/j/hewlettpackard-probook-6360b-hp-probook-6360b-notebook-pc-maintenance-service-guide-697dcd5_1_0d25.png)
![](/manualimages/n/j/hewlettpackard-probook-6360b-hp-probook-6360b-notebook-pc-maintenance-service-guide-697dcd5_1_0d25.png)
HP ProBook 6360b Notebook PC
Maintenance and Service Guide
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 9
![](/manualimages/n/j/hewlettpackard-probook-6360b-hp-probook-6360b-notebook-pc-maintenance-service-guide-697dcd5_9_d3bb.png)
![](/manualimages/n/j/hewlettpackard-probook-6360b-hp-probook-6360b-notebook-pc-maintenance-service-guide-697dcd5_9_d3bb.png)
1 Product description
Category Product Name Processors
Chipset Graphics Panel
Memory
Description HP ProBook 6360b Notebook PC Intel® Core™ i7 processor, Dual Core 2nd Generation Intel Core i7-2620M, 2.70GHz (Turbo up to 3.40GHz) 4MB L3 Cache, 4 threads ...
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 12
![](/manualimages/n/j/hewlettpackard-probook-6360b-hp-probook-6360b-notebook-pc-maintenance-service-guide-697dcd5_12_0785.png)
![](/manualimages/n/j/hewlettpackard-probook-6360b-hp-probook-6360b-notebook-pc-maintenance-service-guide-697dcd5_12_0785.png)
... resolution at 75-GHz (hot plug with auto-detect) 1394a 3-pin AC power Docking connector HP 90W Docking Station HP 120W Advanced Docking Station Full-size keyboard Supports TouchPad only or dual point (pointing stick and TouchPad) Spill-resistant design, HP DuraKeys Three launch buttons (QuickWeb, WLAN on/off, and Mute) AC adapter (65-W) with...
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 19
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![](/manualimages/n/j/hewlettpackard-probook-6360b-hp-probook-6360b-notebook-pc-maintenance-service-guide-697dcd5_19_2963.png)
...off light
Description ● Amber: The TouchPad is off. ● Off: The TouchPad is on.
(2) Caps lock light (3) Power light*
(4) Wireless light†
(5) QuickWeb light
On: Caps lock is on. ● On: The ... to "HP QuickWeb" in this guide and to the HP Quickweb software Help
● Amber: Computer sound is off.
● Off: Computer sound is on.
(7) Num lock light
On: Num lock is on...
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 20
![](/manualimages/n/j/hewlettpackard-probook-6360b-hp-probook-6360b-notebook-pc-maintenance-service-guide-697dcd5_20_1e8f.png)
![](/manualimages/n/j/hewlettpackard-probook-6360b-hp-probook-6360b-notebook-pc-maintenance-service-guide-697dcd5_20_1e8f.png)
...wireless feature on or off the computer.
Buttons, switches, and fingerprint reader
Component
(1)
TouchPad on/off button
(2)
Power button
(3)
Wireless button
Description
Turns the TouchPad on and off.
● When the computer is in the Sleep state, press the...-Select Start > Control Panel > System and Maintenance > Power Options
● Or refer to the HP Notebook Reference Guide.
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 27
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![](/manualimages/n/j/hewlettpackard-probook-6360b-hp-probook-6360b-notebook-pc-maintenance-service-guide-697dcd5_27_1a7e.png)
...(6) Accessory battery connector
Connects an optional accessory battery.
(7) Wireless and memory module compartments and Hold an HP Mobile Broadband Module, the memory modules, and
hard drive bay
the hard drive. NOTE: To prevent ... device.
(3) Bottom cover release latch
Releases or locks the bottom cover.
(4) SIM slot
Contains a wireless subscriber identity module (SIM) (select models only).
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 154
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...33 legacy support, USB 109, 114 lights
battery 15 caps lock 11 drive 15 HP QuickWeb 11 local area network (LAN) 15 mute 11 num lock 11 power 11, 15 webcam 9 wireless 11, 15
M ... external 17 Multi Core CPU 114 mute light, identifying 11
N num lk key, identifying 14 num lock light 11
O Operating System disc 134 operating system, product
description 5 optical drive
precautions 44 product description...
HP ProBook 6360b Notebook PC - Maintenance and Service Guide - Page 155
![](/manualimages/n/j/hewlettpackard-probook-6360b-hp-probook-6360b-notebook-pc-maintenance-service-guide-697dcd5_155_b268.png)
![](/manualimages/n/j/hewlettpackard-probook-6360b-hp-probook-6360b-notebook-pc-maintenance-service-guide-697dcd5_155_b268.png)
... prompt for HP SpareKey enrollment 112
Automatic DriveLock 112 change password 112
Disk Sanitizer 113 DriveLock 112 fingerprint reader reset 112 HP Sparekey 112 HP Sparekey enrollment ...part number 25 spare part numbers 41, 42 TouchPad buttons 10 TouchPad cable, illustrated 32 TouchPad on/off button buttons 10 identifying 12 TouchPad, identifying 10 TPM Embedded Security 113 transporting guidelines...
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