HP ProBook 4420s Support Question
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Related HP ProBook 4420s Manual Pages
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 1
... on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures. HP ProBook 4320s Notebook PC HP ProBook 4321s Notebook PC HP ProBook 4420s Notebook PC HP ProBook 4421s Notebook PC
Maintenance and Service Guide
SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer.
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 5
Table of contents
1 Product description ...1
2 External component identification ...9 Identifying hardware ...9 Top components ...10 TouchPad ...10 Lights ...11 Buttons, speakers, switches, and fingerprint reader (select models only 12 Keys ...13 Front components ...14 Right-side components ...15 Left-side components ...16 Bottom components ...17 ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 6
... procedures 48 Serial number label ...48 Computer feet ...48 Battery ...49 SIM ...50 Switch cover ...51 Keyboard ...53 Memory module ...55 Optical drive ...57 Power button board ...59 Speakers ...60 WWAN module ...62 Palm rest ...64 Hard drive ...66 RTC battery ...68 WLAN module ...69 Bluetooth module ...72 Heat sink and...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 9
... description
Category Product Name
Processors
Chipsets Graphics Panels
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
HP ProBook 4320s Notebook PC
√
√
NOTE: Discrete not for use in the People's Republic of China. HP ProBook 4321s Notebook PC
√
NOTE: For use in ) HD (1366×768 resolution...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 10
... ×
1) ● 2048-MB total system memory (1024-MB ×
2, dual channel) ● 1024-MB total system memory (1024-MB ×
1)
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 11
...; 250-GB, 7200-rpm HP 3D DriveGuard (not available on Linux) Fixed 12.7-mm (0.50-in Brazil Modem cable not included
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 12
Category Ethernet Wireless
External media cards Ports
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Supports no modem option
√
√
√...RJ-11 (modem)
√
√
√
√
RJ-45 (Ethernet, includes link and activity lights)
√
√
√
√
4 Chapter 1 Product description
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 13
...
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
USB 2.0 (3)
√
√
√
√
Combo eSATA/USB 2.0 ...
√
√
35.6-cm (14.0-in) keyboard with TouchPad
√
√
TouchPad only, with 2 TouchPad buttons and
√
√
√
√
vertical scrolling (taps enabled as default)
Power
65-W AC adapter with ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 14
...
√
√
√
√
Ready - English, Brazil, Latin America, Latin America - English, Brazil,
Latin America, Latin America - Category
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Windows 7 Starter with Office 2007 Ready (excludes Japan)
√
√
√
√
Windows 7 Starter with...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 15
... 7 Home Premium 32
Windows 7 Home Basic 32
Windows 7 Starter
Windows Vista Business 32
Windows Vista Home Basic 32
Windows XP Professional
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 16
...
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Microsoft Office Ready DVD
√
√
√
√
DRDVD Windows 7 Home Premium/Windows 7
√
√
√
√
Professional
DRDVD Windows 7 ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 18
... identification NOTE: When the TouchPad zone is active, the light is off.
(2) TouchPad zone*
Moves the pointer and selects or activates items on the screen.
(3) Left TouchPad button*
Functions like the left button on an external mouse.
(4) Right TouchPad button*
Functions like the right button on and off, quickly double-tap the TouchPad off indicator...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 19
... . ● On: The computer is on. ● Blinking: The computer is in Standby. ● Off: The computer is off .
Lights
Component (1) TouchPad off indicator
(2) Caps lock light (3) HP QuickLook light (4) HP QuickWeb light (5) Power light
(6) Wireless light
Description
● Amber: The TouchPad is off. ● Off: The TouchPad is on . ● Amber: All wireless devices are...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 20
... power is on.
● When the computer is in this section. Turns off the computer. Component (1) Speakers (2) (2) Internal display switch (3) Power button
(4) Fingerprint reader (select models only)
Description
Produce sound. Buttons, speakers, switches, and fingerprint reader (select models only)
NOTE: Your computer may look slightly different from the illustration in Hibernation, press...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 22
Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
14 Chapter 2 External component identification Front components
Component (1) Drive light (2) Media Card Reader
(3) Audio-out (headphone) jack (4) Audio-in (microphone) jack
Description
● Blinking white: The hard drive or optical drive is connected to optional ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 23
Right-side components 15 Reads optical discs and, on select models, also writes to optical discs. Right-side components
Component (1) USB ports (2) (2) RJ-11 (modem) jack (select models only) (3) Optical drive light (select models only) (4) Optical drive (select models only)
Description Connect optional USB devices.
Blinking: The optical drive is being accessed. Connects a modem cable.
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 24
Connects an external VGA monitor or projector. Connects optional USB device. Left-side components
Component (1) Security cable slot
(2) Power connector (3) AC adapter light
(4) Vent
(5) External monitor port (6) RJ-45 (network) jack (7) HDMI port (8) Combo eSATA/USB port (9) USB port (10) ExpressCard slot
Description
Attaches an optional security cable ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 26
...
On: The webcam is on. Display
NOTE: Your computer may look slightly different from the illustration in use. Component (1) Internal display switch (2) Internal microphone (3) Webcam light (select models only) (4) Webcam (select models only)
Description Turns off the display if the display is closed while the power is in this section. Records...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 158
Index
A AC adapter
identifying 20 AC adapter light, identifying 16 AC adapter, spare part
numbers 34 antenna, disconnecting 62, 70 antennas...drive 111 options 111 Wake on LAN 111 wireless button 111 WWAN device radio 111 buttons power 12
C cable kit
contents 32 spare part number 32 cables, service considerations 44 caps lock light, identifying 11 chipset, product description 1 components additional...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 160
... 29, 33, 57 specifications 121, 122 optical drive blank, illustrated 31 optical drive light, identifying 15 optical drive, identifying 15
P packing guidelines 46 palm rest
removal 64 ...button, identifying 12 power cable, illustrated 32 power connector
spare part number 28 power connector, identifying 16 power cord
set requirements 142 spare part numbers 34 power cord, identifying 20 power light...
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