HP ProBook 4420s Support Question
HP ProBook 4420s Support Question
Find answers below for this question about HP ProBook 4420s - Notebook PC.Need a HP ProBook 4420s manual? We have 3 online manuals for this item!
Question posted by tnjha01 on February 3rd, 2012
Webcam Not Dectected
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Current Answers
Related HP ProBook 4420s Manual Pages
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 1
... procedures. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; HP ProBook 4320s Notebook PC HP ProBook 4321s Notebook PC HP ProBook 4420s Notebook PC HP ProBook 4421s Notebook PC
Maintenance and Service Guide
SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer.
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 9
...Name
Processors
Chipsets Graphics Panels
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
HP ProBook 4320s Notebook PC
√
√
NOTE: Discrete not for use in the People's Republic of China. HP ProBook 4420s Notebook PC
√
√
HP ProBook 4421s Notebook PC
√
Intel® Arrandale™
●...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 10
...9679; 35.6-cm (14.0-in) HD with webcam ● 35.6-cm (14.0-in) HD BrightView with
webcam
2 customer-accessible/upgradable SODIMM memory module slots
Supports...;
2, dual channel) ● 1024-MB total system memory (1024-MB ×
1)
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
&#...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 11
... Fixed 12.7-mm (0.50-in Brazil Modem cable not included
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
...√
√
√
3 IDT 92HD80 Integrated microphone Two stereo speakers Integrated 2.0-megapixel webcam (fixed focus) High-speed 56k modem for all regions and countries except Brazil High-speed...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 12
Category Ethernet Wireless
External media cards Ports
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Supports no modem option
√
√
√
√
10/100/1000 Ethernet network interface card (NIC)
√
√
√
√
...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 13
...
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
USB 2.0 (3)
√
√
√
√
Combo eSATA/USB 2.0 (1)
√
√
√
√
HDMI
√
√
√
√
VGA (Dsub 15-...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 14
...8730;
√
Windows 7 Professional with Office 2007 Ready -
√
√
√
√
EDGI (available for Argentina, Brazil - Category
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Windows 7 Starter with Office 2007 Ready (excludes Japan)
√
√
√
√
Windows 7 Starter with Office...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 15
... 7 Home Premium 32
Windows 7 Home Basic 32
Windows 7 Starter
Windows Vista Business 32
Windows Vista Home Basic 32
Windows XP Professional
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 16
...
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Microsoft Office Ready DVD
√
√
√
√
DRDVD Windows 7 Home Premium/Windows 7
√
√
√
√
Professional
DRDVD Windows 7 ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 26
Component (1) Internal display switch (2) Internal microphone (3) Webcam light (select models only) (4) Webcam (select models only)
Description Turns off the display if the display is closed while the power is in this section. Records video and captures still photographs.
18 Chapter 2 External component identification On: The webcam is on. Display
NOTE: Your computer may look...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 31
... red
608737-001
● 33.8-cm (13.3-in) HD BrightView with webcam, red
608738-001
● 33.8-cm (13.3-in) HD with webcam, red
608739-001
● 35.6-cm (14.0-in) HD (1366x768 resolution... HD BrightView
599560-001
● 35.6-cm (14.0-in) HD BrightView with webcam
599561-001
● 35.6-cm (14.0-in) HD with webcam
599562-001
● 35.6-cm (14.0-in) HD (1366x768 resolution), red
...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 38
... bezel ● For 33.8-cm (13.3-in) displays with webcam ● For 35.6-cm (14.0-in) displays with webcam ● For 33.8-cm (13.3-in) displays without webcam ● For 35.6-cm (14.0-in ) displays with webcam and without webcam
(2) Webcam module (3) Display panel (included with webcam and without WWAN, red ● For 33.8-cm (14.0-in...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 47
....3-in) HD BrightView Display assembly, 33.8-cm (13.3-in) HD BrightView with webcam Display assembly, 33.8-cm (13.3-in) HD BrightView with webcam and WWAN Display assembly, 33.8-cm (13.3-in) HD with webcam Display assembly, 33.8-cm (13.3-in) HD with webcam and WWAN Display assembly, 35.6-cm (14.0-in) HD (1366x768 resolution...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 48
... board), 35.6-cm (14.0-in) Top cover, for use with 33.8-cm (13.3-in) models Top cover, for use with 35.6-cm (14.0-in) models Webcam module Keyboard, 33.8-cm (13.3-in), for use in the United States Keyboard, 33.8-cm (13.3-in), for use in the United Kingdom Keyboard, 33...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 50
...cm (13.3-in) displays without WWAN, red Display back cover for 33.8-cm (13.3-in) displays with webcam and without WWAN, red Display back cover for 35.6-cm (14.0-in) displays without WWAN, red Display... back cover for 35.6-cm (14.0-in) displays with webcam and without WWAN, red Palm rest with Touchpad and fingerprint reader for use with 33.8-cm (13.3-in)...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 89
... red
608737-001
● 33.8-cm (13.3-in) HD BrightView with webcam, red
608738-001
● 33.8-cm (13.3-in) HD with webcam, red
608739-001
● 35.6-cm (14.0-in) HD (1366x768 resolution... HD BrightView
599560-001
● 35.6-cm (14.0-in) HD BrightView with webcam
599561-001
● 35.6-cm (14.0-in) HD with webcam
599562-001
● 35.6-cm (14.0-in) HD (1366x768 resolution), red
...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 90
... WWAN ● For use with 35.6-cm (14.0-in) displays with webcam and without WWAN ● For use with 33.8-cm (13.3-in) displays with webcam and without WWAN ● For use with 33.8-cm (13.3-in) ...displays without WWAN, red ● For use with 33.8-cm (13.3-in) displays with webcam and without WWAN, red ● For use with 33.8-cm (14.0-in) displays without WWAN, red ● ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 93
... to the top of the display back cover and the two T8 slotted-Torx 2.5×3.0 screws (2) that secure the display panel to replace the webcam module, gently pull the webcam module away from the double-sided tape on the display enclosure and press onto the double-sided tape. 7.
NOTE: To replace the...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 94
The left and right display hinges are available in the display hinge kit.
10. If it is necessary to replace the display/webcam cable, turn the display panel upside-down and peel back the tape that secure the display hinges to the display panel (1), and then release the ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 95
... the display back cover, and then remove the display cable (3). Component replacement procedures 87 The display/mic/webcam cable is included in the display cable kit. NOTE: The display cable includes the microphone and webcam connector.
12. Gently pull the integrated microphone (1) from the clips at the top of the display back...
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