HP ProBook 4420s Support Question
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Question posted by Kada5St on May 3rd, 2014
How To Unlock Command Keys On Hp Probook 4530
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Related HP ProBook 4420s Manual Pages
End User License Agreement - Page 1
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_1_e7ce.png)
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_1_e7ce.png)
...and may use the Software Product on a single computer ("Your Computer"). BY purposes of the HP Product. DOWNLOADING, OR
b. Copying. GRANT OF LICENSE. Storage.
END-USER LICENSE AGREEMENT
PLEASE ...either an individual or a single entity) and (b) Hewlett-Packard Company ("HP")
that governs your HP product ("HP Product"), that it is used only for back-up copies of the Software...
End User License Agreement - Page 2
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_2_e7ef.png)
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_2_e7ef.png)
...4. a. b. You may not rent, lease or lend the Software Product or use of the HP Product with any product identification, copyright notices or proprietary restrictions from the Software Product.
6. LIMITATION..., and trademark law, as well as other form, may not be governed by HP unless HP provides other terms will also terminate upon conditions set forth elsewhere in this EULA.
...
End User License Agreement - Page 3
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_3_d027.png)
![](/manualimages/1/h/hewlettpackard-dv61350us-end-user-license-agreement-c0b0968_3_d027.png)
...form that the Software Product is not (1) exported, directly or indirectly, in its suppliers under HP's standard commercial license.
12. Consistent with all of the foregoing shall be limited to assure...identifies you except to the extent necessary to you might incur, the entire liability of HP and any provision of implied warranties, so the above limitation or exclusion may not ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 1
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_1_98ca.png)
and performing computer disassembly procedures. troubleshooting computer problems; HP ProBook 4320s Notebook PC HP ProBook 4321s Notebook PC HP ProBook 4420s Notebook PC HP ProBook 4421s Notebook PC
Maintenance and Service Guide
SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 9
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_9_7c86.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_9_7c86.png)
...;
NOTE: For use in the People's Republic of China.
1 Product description
Category Product Name
Processors
Chipsets Graphics Panels
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
HP ProBook 4320s Notebook PC
√
√
NOTE: Discrete not for use in ) HD (1366×768 resolution)
√
√
1
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 10
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_10_6b16.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_10_6b16.png)
...-MB ×
1) ● 2048-MB total system memory (1024-MB ×
2, dual channel) ● 1024-MB total system memory (1024-MB ×
1)
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 11
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_11_0935.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_11_0935.png)
...: ● 500-GB, 7200-rpm ● 320-GB, 7200-rpm ● 250-GB, 7200-rpm HP 3D DriveGuard (not available on Linux) Fixed 12.7-mm (0.50-in Brazil Modem cable not included
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 12
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_12_fbf9.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_12_fbf9.png)
Category Ethernet Wireless
External media cards Ports
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Supports no modem option
√
√
√
√
10/100/1000 Ethernet network interface card (NIC)
√
√
√
√
...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 13
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_13_4c34.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_13_4c34.png)
Category
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
USB 2.0 (3)
√
√
√
√
Combo eSATA/USB 2.0 (1)
√
√
√
√
HDMI
√
√
√
√
VGA (Dsub 15-...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 14
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_14_41a2.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_14_41a2.png)
...√
√
6 Chapter 1 Product description English, Brazil,
Latin America, Latin America - English,
Brazil, Latin America, Latin America - Category
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Windows 7 Starter with Office 2007 Ready (excludes Japan)
√
√
√
√
Windows 7 Starter with...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 15
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_15_5aaa.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_15_5aaa.png)
...
Windows 7 Home Premium 32
Windows 7 Home Basic 32
Windows 7 Starter
Windows Vista Business 32
Windows Vista Home Basic 32
Windows XP Professional
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√
√...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 16
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_16_8eb8.png)
Category Serviceability
Description
HP ProBook
4320s
HP ProBook4
320s / 4321s
HP ProBook
4420s
HP ProBook
4421s
UMA
Discrete
UMA
Discrete
Microsoft Office Ready DVD
√
√
√
√
DRDVD Windows 7 Home Premium/Windows 7
√
√
√
√
Professional
DRDVD Windows 7 ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 111
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_111_badc.png)
...Advanced Technology Attachment) device mode.
Select Device configurations
To do this
● Enable Fn Key Switch
● Enable/disable USB legacy support. The following :
◦ Use of ...
● Enable/disable HP QuickLook.
● Enable/disable HP QuickLook preboot authentication on HP QuickLook boot.
● Enable/disable HP QuickWeb.
● Enable/disable HP QuickWeb: Write Protect (...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 116
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_116_cfa7.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_116_cfa7.png)
...) ● Create a new BIOS user account.
● View a list of HP ProtectTools security keys.
System IDs
Enter a user-defined computer asset tracking number and ownership tag.
108 ...the upgrade bay. Always Prompt for HP SpareKey Enrollment
Enable/disable HP SpareKey enrollment (disabled by default). Allow Reset of HP ProtectTools security keys
Enable/disable reset of ProtectTools users....
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 124
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_124_9251.png)
System Configuration menu
NOTE: Some of the fn key and left ctrl key. ● Enable/disable USB legacy support. Select Language Boot options
Device Configurations...CD-ROM ◦ 2nd boot device: USB floppy ◦ 3rd boot device: USB SuperDisk ◦ 4th boot device: Notebook hard drive ◦ 5th boot device: USB hard disk ◦ 6th boot device: Network controller
● Swap the functions...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 135
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_135_4129.png)
...tools through the operating system. If the HP Recovery partition is listed, restart the computer, and then press esc while the "Press the ESC key for these topics in Windows Vista
Overview
...additional information, go to restore the contents of system instability, HP recommends that were installed at the bottom of the HP Recovery partition. Software not installed at the factory must be ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 138
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_138_beb9.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_138_beb9.png)
...HP programs and drivers that your computer, you are permanently removed. Press f11 while the "Press for recovery" message is displayed on or restart the computer, and then press esc while the "Press the ESC key...that were installed at the factory must recover your computer. 7. NOTE: If the HP Recovery partition has been deleted, you restore the operating system, as well as ...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 159
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_159_037f.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_159_037f.png)
...fingerprint reader, identifying 12 fn key, identifying 13 function keys, identifying 13
G graphics, ...HP QuickLook 2 110 HP SpareKey enrollment 108
I internal display switch,
identifying 12, 18 internal microphone,
identifying 18
J jacks
audio-in (microphone) 14 audio-out (headphone) 14 RJ-11 (modem) 15 RJ-45 (network) 16
K keyboard
product description 5
removal 53 spare part number 23, 53 keys...
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 160
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![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_160_ccc2.png)
... Host Controller Interface) 110 IDE (Integrated Drive Electronics) 110
screw kit spare part number 35
security cable slot, identifying 16 Security menu
allow reset of HP ProtectTools security keys 108
152 Index
HP ProBook 4320s, 4321s, 4420s, and 4421s Notebook PCs - Maintenance and Service Guide - Page 161
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_161_3848.png)
![](/manualimages/p/7/hewlettpackard-probook-4320s-hp-probook-4320s-4321s-4420s-4421s-notebook-pcs-maintenance-service-guide-80406a2_161_3848.png)
... 108 change password 108 Disk Sanitizer 108 DriveLock 108 HP Sparekey 108 HP Sparekey enrollment 108 password policy 108 set up BIOS administrator...product description 3
W webcam
identifying 18 webcam light, identifying 18 Windows applications key,
identifying 13 Windows Backup utility 131, 132 Windows logo key, identifying 13 Windows recovery 129, 132 Windows Vista operating system
DVD 130 wireless...
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