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HP Photosmart Premium e-All-in-One Printer - C310 Support Question

HP Photosmart Premium e-All-in-One Printer - C310 Support Question

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Question posted by mrTr on April 18th, 2014

Photosmart Printer Keeps Shutting Off And Wont Turn Back On

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Answer #1: Posted by freginold on May 10th, 2014 12:40 PM
This answer was accepted by the poster of the original question.
freginold

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There is a power module in the printer that may need to be reset. Refer to this web page for instructions on resetting the power module, as well as a video:

https://support.hp.com/us-en/product/HP-Photosmart-Premium-All-in-One-Printer-series---C3/4023238/model/4231204/document/c01321436

Related HP Photosmart Premium e-All-in-One Printer - C310 Manual Pages

Reference Guide - Page 1

... LED on the printer will turn on the printer display to follow the setup wizard on the HP Photosmart. Get quicker service...printer connection and install ink cartridges. English MMC 3 Connect and power on the display to set up and connecting the HP Photosmart, including how to guide you have a WPS router, press the WPS button on the router. PHOTOSMART PREMIUM e-ALL-IN-ONE C310...
Reference Guide - Page 2

... If the HP Photosmart doesn't turn on the printer. 2. Take care not to do so. 5. The uninstaller removes all the above steps, but are told to press the button too quickly. Double-click HP Uninstaller. Restart the computer. 3. On the desktop, open : •• Devices and Printers (Windows 7) •• Printers (Vista) •• Printers and Faxes...
Reference Guide - Page 3

...printer's email address. Apps Provides a quick and easy way to access and print information from your HP Photosmart English Display The color touch screen displays menus, photos, and messages. Wireless* Opens the Network menu where you turn... any screen to see all Help topics. The wireless radio is on and the printer is not connected to connect. a b s a LED for your scan. It...
Reference Guide - Page 4

...Photosmart software. •• Onscreen Help includes instructions on the printer display, select Tools, then select Display Estimated Levels. •• Photo Black cartridges are compatible with your device... •• Initialization, which prepares the printer and cartridges for printing. •• Printhead servicing, which keeps print nozzles clear and ink flowing smoothly....
Reference Guide - Page 5

... or copyrighted material from the printer display. Your printer is required. •• Use the Quick Forms app locally. Go to 240 Vac •• Input frequency: 50-60 Hz •• Power consumption: 85W Maximum, 50W Average 5 From here, you can turn the service on the HP Photosmart front panel. •• Select...
Reference Guide - Page 6

...Keep your printer is on that screen. Mac To change from USB to wireless connection: 1. On the HP Photosmart front panel, press the Wireless button to display the Wireless menu on the Printer Display to open the Wireless menu. Press the Wireless button on the printer...Click Start, click HP, click Photosmart C310 series, then click USB to connect the printer. 4. If your USB cable ...
Reference Guide - Page 7

... computers with the installation. Then, turn on a different network. Your computer may have picked the wrong network or typed in that the computer is connected to the same network to see if you can download the Network Diagnostic Utility, which the HP Photosmart is like being on router, printer, and computer -- Security software...
Reference Guide - Page 8

... , which duration begins on the date of purchase by the customer. 2. c. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either ... for the particular failure or damage. 5. Limitations of South Africa 8 Local law 1. However, if printer failure or damage is covered by HP's warranty, HP shall, within a reasonable time after being replaced...
User Guide - Page 3

Contents Contents 1 HP Photosmart Premium e-All-in-One C310 series Help 3 2 Get to know the HP Photosmart Printer parts...5 Tips for getting to know the printer...6 3 How do I?...7 4...the software for a network connection...29 Tips for setting up and using a networked printer...29 9 Technical information Notice...31 Cartridge chip information...31 Specifications...32 Environmental product ...
User Guide - Page 7

2 Get to know the HP PhotosmartPrinter parts • Tips for getting to know the printer Printer parts • Front view of the printer Get to know the HP Photosmart 1 Lid 2 Lid Backing 3 Glass 4 Color graphics display (also referred to as the display) 5 Photo tray 6 Paper... Memory Card slots LED 14 Wireless LED • Top and rear views of the printer Get to know the HP Photosmart 5
User Guide - Page 8

Get to know the HP Photosmart 6 Get to know the printer: • Learn about Print Apps Manager for printing recipes, coupons, other content from the web, simply and easily. Click here to go ... Power connection (Use only with the power adapter supplied by HP.) 20 Two-sided printing accessory Tips for getting to know the printer Use the following tips to get to know the HP Photosmart
User Guide - Page 12

...with supported types of envelopes, or label sheets designed for print success Print envelopes With the HP Photosmart, you can print on photo paper 1. NOTE: Do not leave unused photo paper in the ... Properties dialog box. If the borderless paper size and paper type are not compatible, the printer software displays an alert and allows you have photo paper loaded in the paper tray. Make...
User Guide - Page 16

... and size of the same size. To check the estimated ink levels, follow the instruction in Printer Toolbox from the two-sided printing accessory. 1. Make sure only one page. Replace two-sided printing accessory. Turn on the display. View the animation for print success Clear the paper jam from the two-sided...
User Guide - Page 22

...image. • To avoid incorrect or missing scanned text, make sure the brightness is incorrectly cropped, turn off the autocropping feature in the animation may not reflect your original, print side down, on the... setting in the software. • If the document to copy and scan successfully: • Keep the glass and the back of the image. • Load your product. View the animation ...
User Guide - Page 23

...keeps print nozzles clear and ink flowing smoothly. You do not have installed a refilled or remanufactured cartridge, or a cartridge that has been used in the cartridge after it is left in another printer... working with ink Check the estimated ink levels You can also open the Printer Toolbox from the HP Photosmart Software 1. NOTE: You can easily check the ink supply level to replace...
User Guide - Page 31

... menu on your computer. 2. To install the Windows HP Photosmart Software on your computer and follow the instructions. Or (2) If the printer is already on the network, the software will provide other device on your network., including the printer. • Learn how to use one printer is running on a networked computer 1. If a dialog box about...
User Guide - Page 32

... connection. Click here to go online for more information. • Learn how to connect the HP Photosmart to a wireless home network using the Wireless Setup Wizard. Click here to go online for more information. ... with your firewall and anti-virus programs during printer setup. Chapter 8 • Learn about the Network Diagnostic Utility and other troubleshooting tips.
User Guide - Page 33

.../recycle/). 9 Technical information The technical specifications and international regulatory information for the HP Photosmart are provided in recycling this cartridge might have access to this data, as well.... might have occurred, and the product model. In addition, this information inaccessible by turning off the memory chip's ability to the anonymous information on the memory chip. If...
User Guide - Page 34

...the Readme file. Specifications Technical specifications for the HP Photosmart are located in length to minimize injected noise due to... complete product specifications, see the printer software. For information about the printer resolution, see the Product Data Sheet... degrees F) • In the presence of ink you turn off the memory chip's ability to potential high electromagnetic fields...
User Guide - Page 37

... the down arrow to the following mark will appear on the display about a real-time clock failure or if you turn off the HP Photosmart, it can take longer than expected to turn energy saving mode on . If you routinely see messages on ENERGY STAR qualified imaging products: Technical information Additional ENERGY STAR...

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