HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question
HP Photosmart Premium Fax e-All-in-One Printer - C410 Support Question
Find answers below for this question about HP Photosmart Premium Fax e-All-in-One Printer - C410.Need a HP Photosmart Premium Fax e-All-in-One Printer - C410 manual? We have 2 online manuals for this item!
Question posted by smiherz on June 6th, 2011
Using Fax
Geek Squad installed our Photosmart Premium FAX C410. Now when we call our phone number, it rings twice, then we get that awful FAX noise how do we stop this?
Current Answers
Related HP Photosmart Premium Fax e-All-in-One Printer - C410 Manual Pages
User Guide - Page 19
... services digital network (ISDN) system? Make sure to continue answering questions.
You do not need to set up the HP Photosmart for faxing
17 Many phone companies offer a distinctive ring feature that provides multiple phone numbers with your answers.
See the following section and choose the recommended setup case based on your telephone company. You do...
User Guide - Page 20
... on the HP Photosmart? Yes, I receive voice calls. Then look up modem. Select your fax setup case
Select your fax setup case
Now that you send and receive faxes directly to select your phone system.
Do you receive voice calls at the same phone number you will use for your telephone company at the same phone number you have a computer...
User Guide - Page 21
... line
3 only.)
Case D: Fax with a distinctive ring service on the back of the HP Photosmart. Other equipment/services sharing your fax line
Recommended fax setup for Recommended fax setup for faxing
19 If you use another phone cord, you use the phone cord supplied in this section, set up the HP Photosmart for parallel-type phone systems serial-type phone systems
None
(You answered...
User Guide - Page 24
... ISDN converter/terminal adaptor, connect the
HP Photosmart to the fax/phone port of your country/region, if possible. Refer to the documentation that came with a PBX phone system or an ISDN line
If you are using a PBX phone system, dial the number for an outside line before dialing the fax number.
• Make sure you can purchase a coupler...
User Guide - Page 25
...of the HP Photosmart
1 Telephone wall jack
2 Use the phone cord supplied in the box with the HP Photosmart, connect one phone line, each with a different ring pattern, set up the HP Photosmart with a distinctive ring service 1. The HP Photosmart will begin emitting fax reception tones to have the ring pattern you selected (Distinctive Ring setting) after the number of rings you might not...
User Guide - Page 26
... described in this section. Chapter 3
Case E: Shared voice/fax line
If you receive both voice calls and fax calls at the same phone number, and you must be available to respond in person to incoming fax calls or the HP Photosmart cannot receive faxes.
Using the phone cord supplied in your telephone wall jack, then connect the other office...
User Guide - Page 27
... same phone number, and you use for fax calls.
You must be available to respond in the box with voice mail
If you receive both voice calls and fax calls at the same phone number you also subscribe to incoming fax calls.
this section. 4. Plug your telephone company, set up the HP Photosmart for faxing. If you must receive faxes manually...
User Guide - Page 29
... fax reception setting in the Rings to Answer setting. NOTE: If you do not use both voice calls and fax calls at the same phone number, and you also have in your telephone wall jack, then connect the other end to the port labeled 1-LINE on the back of a parallel splitter
Finish setting up the HP Photosmart...
User Guide - Page 30
... on the back of your telephone wall jack, then connect the other end to fax successfully. Using the phone cord supplied in the box with the HP Photosmart, connect one end to your computer dial-up the HP Photosmart Disconnect the cord from the phone cords you might already have in the box with the HP...
User Guide - Page 32
... machine directly to the "1-LINE"
port
To set up the HP Photosmart with a shared voice/fax line with answering machine
If you receive both voice calls and fax calls at this phone number, set up the HP Photosmart Unplug your answering machine 4 Telephone (optional) 5 Answering machine 6 Use the phone cord supplied in this section.
Chapter 3
Case I: Shared voice...
User Guide - Page 33
... HP Photosmart, you will emit fax reception tones and receive the fax; For example, you cannot use the supplied cord to connect from the phone cords you receive both voice calls and fax calls at the "OUT" port.
Change the Rings to the port labeled 1-LINE on the back. Run a fax test.
Since your device. (The maximum number of phone ports...
User Guide - Page 35
... answering machine, and you have a built-in phone, for fax tones. Case K: Shared voice/fax line with the HP Photosmart.
4.
3.
If your modem software is different from a sending fax machine might be recorded on the back of rings. 9. Set your device. (The maximum number of rings supported by country/ region.) 10.
Change the Rings to Answer setting on the same...
User Guide - Page 36
....
• If your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. For example, you cannot use for fax calls. Chapter 3
NOTE: You cannot receive faxes automatically if you have a voice mail service at the same phone number you use the HP Photosmart for faxing if you are two different ways to set up...
User Guide - Page 37
...) to a telephone wall jack.
Set up the HP Photosmart for faxing
35
Finish setting up modem. 4. Disconnect the cord from the telephone wall jack to the HP Photosmart, you might not be able to fax successfully. Using the phone cord supplied in the box with the HP Photosmart to connect to the "1-LINE" port
To set up...
User Guide - Page 110
Placing a call costs information, see Support phone numbers. Be prepared to provide the following information: • Product name (HP Photosmart Premium Fax C410 series) • Model number (located near the cartridge access area)
[[[[[
• Serial number (located on a land line. For the most current HP list of the product) • Messages that appear when the situation occurs •...
User Guide - Page 150
...phone line or you already have a DSL filter installed, or it is not properly grounded, it can check the sound quality of phone line you use . Cause: The product shares the same phone line with the phone... on the phone line that can interfere with your phone line or dial tone. To check if your DSL provider. Phone lines with poor sound quality (noise) can cause faxing problems. You...
User Guide - Page 154
... any problems. Cause: The receiving fax machine was not in the fax number you dial. To enter a pause in the proper format. Solutions are typing, press the symbols button on the keypad (indicated by an asterisk) until the issue is 95555555, and 9 accesses an outside line before dialing the phone number, insert a pause following solutions...
User Guide - Page 165
... Photosmart displays the status of the test. After you used for faxing. If this did not solve the issue, try the next solution. Fax troubleshooting 163 If necessary, resolve any problems found and rerun the test. You cannot receive faxes automatically if you have a voice mail service at the same phone number you pick up properly for fax...
User Guide - Page 167
... (optional) 5 Answering machine 6 Use the phone cord supplied in the maximum number of rings supported by your product. (The maximum number of rings varies by country/region.) In this did not solve the issue, try the next solution.
Solution 7: If you use a distintive ring service, make sure Double Rings is set up the HP Photosmart for faxing. If this setup, the...
User Guide - Page 168
Cause: You had a special ring pattern for your fax phone number (using a distinctive ring service through your telephone company), and the Distinctive Ring setting on the product did not solve the issue, try the next solution.
The signal level can also be reduced.
If an error condition exists ...
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