HP Photosmart 5510 Support Question
HP Photosmart 5510 Support Question
Find answers below for this question about HP Photosmart 5510.Need a HP Photosmart 5510 manual? We have 2 online manuals for this item!
Question posted by nrhbkh on June 20th, 2012
Hp Photosmart 5510d Printer Installation Problem
Have installed cartridges per instructions and following message appears: There is a problem with the printer or ink system. Turn the printer off, then on. If you continue to get this message, contact HP.
Current Answers
Related HP Photosmart 5510 Manual Pages
Reference Guide - Page 1
English
PHOTOSMART 5510 e-ALL-IN-ONE SERIES
Verify box content.
Reference Guide - Page 2
Scan: Displays the Scan menu where you can change preferences and use this printer with the power cord supplied by cartridge. Setup: Displays the Setup menu where you can scan your HP Photosmart
Wireless ePrint
Wireless ePrint
English
Photo: Displays the Photo menu where you can check wireless status and change the copy settings.
Wireless...
Reference Guide - Page 3
... more information, go to: www.hp.com/go/inkusage. •• When installing new cartridges, make sure the printer is used . To do not have to replace ink cartridges until the print quality is unacceptable. •• Ink from the cartridges is connected to your scan immediately from the printer display. If the printer is connected to a Windows computer on...
Reference Guide - Page 4
... Follow the onscreen
instructions. On the Windows taskbar, click Start. 2.
Click a print job to select it . If you through the software installation. On the desktop, open the CD, then double-click
HP Installer. 3. For more wireless installation information, go to the HP Wireless Printing Center website (www.hp.com/go/wirelessprinting). Use the following in
and turn on the printer display...
Reference Guide - Page 5
...installation, select the Network (Ethernet/Wireless) connection when prompted, and then follow the instructions on your printer might be off. Find out the Network Name (SSID) to which your USB cable connected until prompted to finish installing the printer software. Go to: www.hp... Programs > HP > HP Photosmart 5510 series > Printer Setup & Software.
2.
To do the following these steps....
Reference Guide - Page 6
... alert message may see include:
--
The Readme file contains HP support contact information, operating system requirements, and the most recent updates to allow any HP software which causes an alert. Windows
To locate the electronic Help after it has been installed:
Click Start > All Programs > HP > HP Photosmart 5510 series > Help. In the Help Viewer. Choose HP Photosmart 5510 series...
User Guide - Page 3
... Order ink supplies...22 Cartridge warranty information...22 Tips for working with cartridges...23
7 Connectivity Add the HP Photosmart to a network...25 Change from a USB connection to a wireless network...26 Connect a new printer...27 Change network settings...27 Tips for setting up and using a networked printer...27 Advanced printer management tools (for networked printers 28
8 Solve a problem...
User Guide - Page 5
... information about the HP Photosmart, see:
• Get to know the HP Photosmart on page 29
HP Photosmart 5510 series Help
HP Photosmart 5510 series Help
3 on page 7 • Print on page 9 • Copy and scan on page 15 • Work with cartridges on page 19 • Connectivity on page 25 • Technical information on page 37 • Solve a problem on page...
User Guide - Page 7
2 Get to know the HP Photosmart
• Printer parts • Control panel features
Printer parts
• Front and top views of the HP Photosmart
Get to know the HP Photosmart
1 Color graphics display (also referred to as ...14 Lid 15 Cartridge access door 16 Printhead assembly 17 Model number location 18 Cartridge access area 19 Paper path cover
• Rear view of the HP Photosmart
Get to ...
User Guide - Page 8
... turn on the printer. 2 Help: On the Home screen, shows all Help topics.
Displays a warning symbol if the ink level is displayed when you can also print a wireless test report, helping diagnose network connection issues. 12 Ink: Shows estimated ink levels by HP. You
can check wireless status and change wireless settings. Get to know the HP Photosmart...
User Guide - Page 24
... label. If it is not supported in its designated HP printing device. From the Start menu on page 23
Order ink supplies
To find cartridge information and order online by visiting www.hp.com/buy/supplies. Click the Device Services tab, and then click the Align Ink Cartridges button. 2. To align printer from the printer display 1. Follow the instruction on the screen.
User Guide - Page 27
... WiFi Protected Setup (WPS) ▲ Do one of the following : ❑ A wireless 802.11b/g/n network that you intend to install the HP Photosmart on WPS-enabled router or other networking device to activate WPS. Set up and using a networked printer • Advanced printer management tools (for networked printers)
Add the HP Photosmart to a network
• WiFi Protected Setup (WPS) on...
User Guide - Page 28
... 802.11 network, you can easily change to install the HP Photosmart on page 27
Change from the list of detected networks. 4. a. Install software.
Start Wireless Setup Wizard. Touch Wireless Setup Wizard. 3.
b. Set up and using a networked printer on .
❑ Broadband Internet access (recommended) such as cable or DSL.
Follow prompts. 5. c. NOTE: 802.11n will need...
User Guide - Page 29
... Wireless button on .
Click HP Photosmart 5510 series, click Printer Setup & Software Selection, and then click Convert a USB connected printer to connect the printer. Touch the Wireless icon, and then touch Wireless Setup Wizard. On Mac: a. c.
c.
Follow the instructions on the screen to install the printer software once again. b. Follow the instructions on the screen.
2.
User Guide - Page 31
... printer while installing the software, you can find more information and help about your HP Photosmart by entering a keyword in the Search field in the top left of related topics --
8 Solve a problem
• Get more help • Register your printer • Clear paper jam • Solve print problem • Solve copy and scan problem • Solve networking problem • HP...
User Guide - Page 32
... from the Home screen. Solve print problem
Make sure that the printer is paper in the paper tray. Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Print Actions, and then double-click HP Print Diagnostic Utility. Click here to print, HP provides a Print Diagnostic Utility (Windows only) that there is turned on your computer, click All Programs...
User Guide - Page 33
... from the print display. See Clean ink smear on page 19 for more information. • Learn about wireless printing.
Under HP Photosmart 5510 series, click HP Photosmart 5510 series, double-click Scan Actions, and then double-click HP Scan Diagnostic Utility. Click here to go online for more information. Solve networking problem
Check network configuration or print wireless...
User Guide - Page 34
... printer to manage the printer's power use the printer's Auto Power-Off feature to recognize the supply upgrade cartridge: 1. Close the cartridge access door, then wait until the carriage stops moving . 4. Solve a problem
Click here to go online for more information. To maintain the cartridges, use . Be prepared to provide the following information: • Product name (HP Photosmart 5510...
User Guide - Page 37
.... Click here to use a newer version of this cartridge.
If it is complete, the printer can use regular cartridges.
After printer setup is an older generation cartridge, contact HP support for more information. Solve a problem
Older generation cartridges
35 If it says 'v1' several spaces to install the SETUP cartridges during the initial product setup causes an error. SETUP...
User Guide - Page 39
... that came with the HP Photosmart. In addition, this section. For additional specifications, see the printed documentation that assists in the operation of pages printed using the cartridge, the page coverage, the printing modes used , the number of the product. This section contains the following : the date when the cartridge was first installed, the date when...
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