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HP Pavilion dv9500 Support Question

HP Pavilion dv9500 Support Question

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Question posted by lealllesli on September 29th, 2014

Hp Pavilion Dv9500 Won't Power On

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Answer #1: Posted by freginold on November 23rd, 2014 9:37 AM
This answer was accepted by the poster of the original question.
freginold

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When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or the motherboard/system board. Without being able to troubleshoot the laptop, it's almost impossible to say for sure which of the components is causing the problem.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

Related HP Pavilion dv9500 Manual Pages

End User License Agreement - Page 1

...THAT YOU Product into the local memory or storage device of Rights. Use. Copying. HP and its suppliers reserve all of the original Software Product's proprietary notices and that is ...THIS EQUIPMENT: This End-User license Agreement ("EULA") is a legal agreement between you and HP or its online documentation. GRANT OF LICENSE. Other software may not separate component parts of the...
End User License Agreement - Page 2

...technical information you provide in this EULA or if you may only be governed by HP unless HP provides other terms will also terminate upon conditions set forth elsewhere in relation to support... in the form of a conflict between such terms, the other terms along with /for your HP Product, whether in this EULA. 7. All intellectual property rights in such recovery solution shall be ...
HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide - Page 1

and performing computer disassembly procedures. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; Maintenance and Service Guide HP Pavilion dv9000 and dv9200 Notebook PC Document Part Number: 417615-004 December 2007 This guide is a troubleshooting reference used for maintaining and servicing the computer.
HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide - Page 2

... omissions contained herein. © Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. SD Logo is subject to change without notice. Maintenance and Service Guide HP Pavilion dv9000 and dv9200 Notebook PC Fourth Edition: December 2007 First Edition: August 2006 Document Part Number: 417615-004 Microsoft, Windows, and Windows Vista are trademarks of Intel Corporation or...
HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide - Page 9

HP Pavilion dv9000 Notebook PC Maintenance and Service Guide 1-1 1 Product Description The HP Pavilion dv9000 Notebook PC offers advanced modularity, Intel® Core™ Duo processors, and extensive multimedia support.
HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide - Page 15

... infrared lens (select models only) Receives a signal from the HP Remote Control. Audio-out (headphone) jack Produces sound when connected... Display lid latch Opens the computer. Wireless switch Turns the wireless feature on . Audio-in order to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. Wireless light Blue: An integrated wireless device,...
HP Pavilion dv9000 Notebook PC - Maintenance and Service Guide - Page 97

... and Hong Kong Power cord for use in Italy Power cord for use in Denmark Power cord for use in Switzerland Power cord for use in Japan Power cord for use in The People's Republic of China Power cord for use in Israel Power cord for use in Argentina Power cord for use in India HP Backpack HP Remote Control...
Software Update, Backup, and Recovery - Windows Vista - Page 6

...to select Exit > Exit Discarding Changes, and then press enter. Access the page on the HP Web site that is later than those currently installed on the computer, you want to download...BIOS update while the computer is displayed in an optional docking device, or connected to an optional power source. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS ...
Software Updates - Windows Vista - Page 8

... device, cable, or cord. During the download and installation, follow these instructions: Do not disconnect power from the AC outlet. Downloading a BIOS update CAUTION: To prevent damage to the computer or an...only when the computer is later than those currently installed on the HP Web site that is connected to an optional power source. Open the Setup Utility by turning on the screen to ...
HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Maintenance and Service Guide - Page 11

1 Product description Category Product Name Processors Description Fullfeatured models (AMD) HP Pavilion dv9500, dv9600, and √ dv9700 Entertainment PCs Intel® Core™ 2 Duo processor: T7700 (2.4-GHz, 4-MB L2 cache, 800-MHz FSB) Intel® Core™ Duo processors: T7500 (2.2-GHz, 4-MB L2 cache, ...
HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Maintenance and Service Guide - Page 17

...; 3 on computer models equipped with a fingerprint reader) Docking VGA (Dsub 15-pin) √ 2-pin AC power for 90-W AC √ adapter 2-pin AC power for 65-W AC adapter Expansion port 3 supports the HP √ xb3000 Notebook Expansion Base and HP Notebook QuickDock Defeatured models (AMD) 8m GM system board (Intel) 8m PM system board (Intel) √...
HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Maintenance and Service Guide - Page 24

...powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE: To establish a wireless connection, a wireless network must already be set up. ● Blue: An integrated wireless device, such as the HP... 14 Chapter 2 External component identification Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio....
HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs - Maintenance and Service Guide - Page 41

...includes software CD) 407939-001 412175-001 412176-001 445170-001 Backpack Carrying case HP Remote Control Infrared emitter with cable Optical wired mouse RF input adapter cable (without... slot) Wired headset 439128-001 439254-001 371693-001 Wireless laser mouse (includes cable adapter) Power cords: Argentina Australia and New Zealand 430958-001 394279-D01 394279-011 Belgium, Europe, Finland,...
Power Management - Windows Vista - Page 12

... display brightness, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. 2 Using battery power When a charged battery is in the computer and the computer is not plugged into AC power charges the battery and also protects your work . Keeping the battery in the computer...
Power Management - Windows Vista - Page 26

... adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. ● Approved AC adapter ● Optional docking device or expansion product Connect the computer to save battery life. 3 Using external AC power External AC power is turned on, the battery meter icon in the notification area...
Notebook Tour - Windows Vista - Page 12

...Front components Component (1) Wireless switch (2) Wireless light (3) Consumer infrared lens (4) Audio-in order to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. Blue: An integrated wireless device, ... surround sound and other high-end audio output. Receives a signal from the HP Remote Control. Opens the computer. 8 Chapter 1 Components ENWW
Notebook Tour - Windows Vista - Page 22

.... The computer operates on DC power, which can be powered from a stand-alone DC power source, it should be helpful if you plan to -phase voltage not exceeding 240 V rms. 18 Chapter 2 Specifications ENWW Although the computer can be supplied by HP for IT power systems in this section may be powered only with your computer...
Notebook Tour - Page 13

...ENWW Front components 9 Front components Component (1) Wireless switch (2) Wireless light (3) Consumer infrared lens (4) Audio-in order to optional powered stereo speakers, headphones, ear buds, a headset, or television audio. NOTE A wireless network must be set up in (... but does not create a wireless connection. Receives a signal from the HP Remote Control. Opens the computer.
Notebook Tour - Page 24

... be supplied by HP for IT power systems in this section may be powered only with phase-to travel internationally with your computer. Input power Operating voltage Operating current Rating 19.0 V dc 4.74 A This product is capable of accepting DC power within the following specifications. The computer operates on DC power, which can be powered from a stand...
Power - Page 33

If a computer will be unused and unplugged from HP. Refer to temperatures above 60˚C (140˚F). To avoid potential safety ...separately. Replace the battery pack only with the computer, a replacement battery pack provided by HP, or a compatible battery pack purchased as an accessory from external power for one month or more than 2 weeks, remove the battery pack and store it ...

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