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HP Officejet Pro 8600 Support Question

HP Officejet Pro 8600 Support Question

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Question posted by tetu65411 on May 23rd, 2015

Stuck At The Preparing Printer Screen

My officejet 8600 printer when turned on is stuck at the preparing printer screen, is there something I can do to fix this?Rick

Current Answers

Answer #1: Posted by TechSupport101 on May 23rd, 2015 6:44 AM
TechSupport101

Member since:
May 24th, 2013

Points: 12,171,305
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Hey Rick. Take everything out of the printer. Unplug the power cord from the back and the wall, Wait 30 sec then plug it back to power. The printer should say something about the ink cartridge missing. Once it does that, insert the cartridges and let it Initialize.

Make sure the printer is plugged into the wall.

You're not low on any of the cartridges are you?

Related HP Officejet Pro 8600 Manual Pages

Getting Started Guide - Page 6

... the printer English • Appropriate privileges on the print preview screen. You must be connected to the Internet using HP ePrint. For example, the Windows or Mac OS X username and password used to Email if your computer! For Scan to Email, Fax to Email Note: These features are only supported by HP Officejet Pro 8600...
Getting Started Guide - Page 7

... setup. When prompted, do the following steps: 1. On your computer or mobile device, open your printer's HP ePrint email address, touch (HP ePrint) from the Home screen. 7 Create a new email message, and then attach the file that you install the HP printer software. If other email addresses are listed in the messages. Note: The...
Getting Started Guide - Page 20

...on the option you select when you need more help with "Help" in the printer. In the screen showing recommended software, select the option for your operating system: • Windows: Select...following steps: 1. For information about finding the user guide, see the user guide. When the printer is first turned on page 4. or Letter-size (8.5x11 inch) paper in the control panel are • ...
Setup Poster - Page 1

...prepares the printer and cartridges for printing, and in China Imprimé en Chine For more efficient support, and printer... support alerts. www.hp.com Printed in printhead servicing, which keeps print nozzles clear and ink flowing smoothly. Connect the power cord and turn on the printer..., L.P. OFFICEJET PRO 8600 1 2 Start www.hp.com/go /inkusage. 7 Register the printer. If ...
User Guide - Page 5

... supplies area...13 Back view...13 Use the printer control panel...14 Overview of buttons and lights 14 HP Officejet Pro 8600 14 HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium 15 Control-panel display icons 15 Change printer settings...18 Select the mode...18 Change printer settings 18 Finding the printer model number 19 Select print media...19 Recommended...
User Guide - Page 14

...ADF) • Load media • Insert a memory device • Install the accessories • Maintain the printerTurn the printer off NOTE: If you are using your operating system's ... screen readers, Braille readers, and voice-to resolve problems. • Accessibility • Eco • Understand the printer parts • Use the printer control panel • Finding the printer ...
User Guide - Page 18

... to enter numbers and text. Keypad: Use the keypad to the printer control panel features for each printer model. HP Officejet Pro 8600 1 2 3 4 9 8 Label 1 2 3 4 5 6 7 8 9 76 5 Name and Description Home button: Returns to the previous menu. Back button: Returns to the home screen from any other screen. Help button: Opens the Help menu. For more information, see Control...
User Guide - Page 19

... to select menu options. Help button: Opens the Help menu. HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium 12 3 4 8 5 7 6 Label 1 2 3 4 5 6 7 8 Name and Description Wireless icon: The icon is lit when the 802.11 wireless feature is on the display, see Set up the printer for infrastructure mode. For information about the icons that a wireless...
User Guide - Page 21

... need to replace cartridges until prompted to turn it on or off. For more information about the ink cartridges, including fill levels. Provides more information, see information about the printer's features. (continued) Icon Purpose Displays the Network screen for planning purposes only. HP Officejet Pro 8600 model Displays a screen where you receive a low-ink warning message...
User Guide - Page 37

...Printers. 2. Maintain the printer This section provides instructions for keeping the printer in the printer driver • To turn on accessories (Windows) • To turn on accessories on (Mac OS X) To turn on accessories on (Mac OS X) Mac OS X automatically turns...Make sure default tray is turned on. 2. Turn on accessories in top working condition. Select the Device Settings tab.
User Guide - Page 45

...-size paper. The Photo screen appears on the printer. For more information about using memory devices, see Media specifications. 7. You can connect a USB storage device (such as a keychain drive...the appropriate Photo Fix options: • Off: Applies no automatic adjustments to select, edit, or print the photos. b. For more information, see Insert a memory device. Follow the...
User Guide - Page 55

...-for each specific task. HP Digital Solutions 51 These scanned documents can turn off fax printing altogether - HP Digital Fax Never lose important faxes misplaced...printer includes a collection of digital solutions that can help improve your network or quickly share them with this printer that the best settings are only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600...
User Guide - Page 56

... must have the following: For all HP Digital Solutions • A network connection The printer can be connected to the network. • An existing Windows (SMB) shared folder ...HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. • A valid email address • Outgoing SMTP server information • An active Internet connection 52 HP Digital Solutions NOTE: If the printer is...
User Guide - Page 58

... use the printer to scan documents and send them to ...screen of the Scan to Network Folder Wizard, make sure the link to Email feature, complete the following steps for each destination folder. 4. Mac OS X 1. For more information, see HP Utility (Mac OS X). 2. NOTE: You can use the Scan to the network folder is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600...
User Guide - Page 60

... 4 3. For more information, see Embedded web server. 2. The entry is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. NOTE: Contact names appear on the printer's control-panel display and in all email messages sent from the printer, as well as configuring default SUBJECT and body text that is working correctly. Click New...
User Guide - Page 61

...screen of the glass or print-side up HP Digital Fax, you have entered the required information, click Save and Test to make sure the Launch embedded web server when finished check box is only supported by HP Officejet Pro 8600 Plus and HP Officejet Pro 8600...you can use the printer's embedded web server (EWS) to use the HP Digital Solutions available with the printer, follow the appropriate...
User Guide - Page 103

...HP software. The printer is turned off when printing, ...printer might block communication between the computer and the printer. If there is a security program that can help you correct many common printer problems. If prompted, select your computer screen...printer is not the source of the printer. ƕ Make sure you are print jobs stuck in the input tray when you align the printer...
User Guide - Page 118

.... • Reload document and then restart job Touch OK on a screen. Often, the ink dots form unwanted patterns that is scanned or printed or when the image appears on the printer control panel, and then reload the remaining documents in the ADF. Devices that are not TWAIN-compliant do not solve the problem...
User Guide - Page 137

... in the HP software. If you can set up correctly • The printer can read and write to multiple recipients The email addresses might not be correct...Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium. For more information about the SMTP server settings, see the documentation provided by the email server. Also, the dialog box used to enable sharing is different from the printer...
User Guide - Page 165

... specifications • Electrical specifications • Acoustic emission specifications • Memory device specifications Physical specifications Printer size (width x height x depth) • HP Officejet Pro 8600: 494 x 300 x 460 mm (19.4 x 11.8 x 18.1 inches) • HP Officejet Pro 8600 Plus and HP Officejet Pro 8600 Premium: 494 x 315 x 460 mm (19.4 x 12.4 x 18.1 inches) •...

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