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HP Officejet Pro 8000 Support Question

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Question posted by ROBkr21 on March 20th, 2014

Hp Officejet Pro 8000 Wireless Cartridge Cradle Cannot Move

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Related HP Officejet Pro 8000 Manual Pages

User Guide - Page 6

... (Windows) ...36 Open the HP Toolbox 36 HP Toolbox tabs ...37 Network Toolbox ...38 Use the HP Solution Center (Windows 38 HP Printer Utility (Mac OS X 38 Open the HP Printer Utility 38 HP Printer Utility panels 39 Use the HP Device Manager 40 Understand the self-test diagnostic page 40 Understand the network configuration or wireless (some models only) status...

User Guide - Page 8

... SSID 82 Make sure the wireless version of the HP device is set as the default printer driver (Windows only 82 Make sure the HP Network Devices Support service is not intended for use in this printer...90 Printer Offline - The following cartridge is running (Windows only) ........82 Add hardware addresses to a wireless access point (WAP 83 Troubleshoot...

User Guide - Page 82

... firewall software is blocking communication • Make sure the HP device is online and ready • Your wireless router is using a hidden SSID • Make sure the wireless version of the HP device is set as the default printer driver (Windows only) • Make sure the HP Network Devices Support service is detected, the printed test...

User Guide - Page 86

... as the Port description, next to Settings, and then click Printers or Printers and Faxes. - Chapter 5 Mac OS X 1. Make sure the wireless version of the HP device is running (Windows only) To restart the HP Network Device Support service 1. Determine if the version of the printer driver in the list with a checkmark. Click Start, point to...

User Guide - Page 92

... job failed to print due to be replaced • Paper Mismatch - Paper detected does not match paper size or type selected • The cartridge cradle cannot move. The following cartridge is not intended for paper jam or other obstruction • Paper Jam - The following printhead appears to correct the error: To replace the...

User Guide - Page 93

...on the printer Use the following to do not need to replace cartridges until prompted to correct the error: • Replace the ink cartridges • HP inkjet supplies recycling program Cartridge Problem -...For information on special and custom-sized media • Change print settings The cartridge cradle cannot move. Please turn device power off. NOTE: Ink level warnings and indicators...

User Guide - Page 101

... updates. Upgrade non-wireless devices to use 802.11g wireless technology 802.11g print server for up to 250 pages of the www.hp.com/ buy /supplies. Select Shop Online or Print My Shopping List. If prompted, choose your permission, printer information, including model number, serial number, and estimated ink levels. Cartridge information and links...

User Guide - Page 124

... Directives: • Low Voltage Directive 2006/95/EC • EMC Directive 2004/108/EC CE compliance of this product is SNPRC-0702-01 (HP Officejet Pro 8000 Printer) or SNPRC-0702-02 (HP Officejet Pro 8000 Wireless Printer). For outdoor use . This regulatory number should not be used in the EU Declaration of Conformity issued by the following conformity marking placed...

User Guide - Page 125

...: EMEA: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany www.hp.com/go/certificates USA : Hewlett-Packard, 3000 Hanover St., Palo Alto 94304, U.S.A. 650... DoC#: SNPRC-0702-01-A 60, Alexandra Terrace, # 07-01 The Comtech, Singapore 118502 HP Officejet Pro 8000 Printer Series SNPRC-0702-01 C9101A / Automatic 2-Sided Printing Device CB090A / 250-sheet Paper Tray ...

User Guide - Page 126

...only: EMEA: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany www.hp.com/go/certificates USA : Hewlett-Packard, 3000 Hanover St., Palo Alto 94304, U.S.A. 650... DoC#: SNPRC-0702-02-A 60, Alexandra Terrace, # 07-01 The Comtech, Singapore 118502 HP Officejet Pro 8000 Printer Series SNPRC-0702-02 C9101A / Automatic 2-Sided Printing Device CB090A / 250-sheet Paper Tray ...

Wired/Wireless Networking Guide - Page 3

... is used . Unplug this product to reduce risk of different ways, including in the initialization process, which prepares the device and cartridges for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6 Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7 Change the connection method 10 Change from a USB connection 10 Change from an...

Wired/Wireless Networking Guide - Page 4

... with your computer after you can connect the HP Officejet/ Officejet Pro device directly to an existing wireless network. For computers running Windows, HP provides a web-based tool called the Wireless Network Assistant [URL: www.hp.com/go/networksetup (English only)] that uses a wireless router (such as using an ad hoc wireless network connection" on page 11. If you must...

Wired/Wireless Networking Guide - Page 5

.... Windows IMPORTANT: Do not connect the USB wireless setup cable until prompted by the software. Place the Starter CD into the computer. 3. Close any USB port on the back of the HP device and then to find the printer. Double-click the HP Installer icon on your HP Officejet/Officejet Pro device You must run the installation program...

Wired/Wireless Networking Guide - Page 6

... might help reduce the chances for your HP Officejet/Officejet Pro device over a network, try printing the document. Sometimes, turning off the router, HP device, and your wireless network, complete the following sections provide assistance if you are encountering problems connecting the HP Officejet/Officejet Pro device to the wireless router. If you are still encountering problems...

Wired/Wireless Networking Guide - Page 7

HP Officejet 6500 All-in the window. HP Officejet Pro 8000 Printer Series On the HP device's control panel, press and hold the ( ) Wireless button, press ( ) Resume button two times, and then release all buttons. Run the Network Diagnostic Tool (Windows) If the previous steps do not solve the problem and you have successfully installed the HP Solution Center software on...

Wired/Wireless Networking Guide - Page 8

... the steps described in setting up your router. The lights indicate the following steps can b. Select Print Report, and then select Network Config Page. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series After the page has been printed, check the Network Status and URL: Network Status URL • If the Network Status is Ready, the...

Wired/Wireless Networking Guide - Page 9

... Control Panel, and then double-click Printers. 2. If you can access the EWS, try using the HP device (for additional troubleshooting help. 4. English verify if they are using a proxy server in your browser, you might need to reconfigure your firewall settings to allow the computer and HP Officejet/Officejet Pro device to communicate with the firewall...

Wired/Wireless Networking Guide - Page 10

... Manager icon on page 12. The version of the HP Officejet/Officejet Pro device is connected wirelessly has Standard TCP/IP Port as Default Printer. 6. If this step in the folder for the HP device, right-click the printer icon for the device, and then select Reconfigure Wireless Settings. 2. NOTE: If there is running (Windows only) To restart the...

Wired/Wireless Networking Guide - Page 11

...All-in the HP device. 2. Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection Method 1 1. Click the Networking tab, and then click Wireless (802.11) in "Install software for your HP Officejet/Officejet Pro device" on your operating system. 2. Select Network Setup, and then select Restore Network Defaults. HP Officejet Pro 8000 Printer Series On the...

Wired/Wireless Networking Guide - Page 13

... 8. 2. If this address is also printed on the back of devices that are typically small and simple (for the HP Officejet/ Officejet Pro device. Locate the MAC address for example, two wireless computers or a wireless computer and a wireless printer). This address is printed on the serial number label (typically located on the Network Configuration Page. Open the router...